Customer Ratings & Reviews
- Model:
- SDDDC3-256G-A46
- SKU:
- 6421486
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Ultra Dual Drive Go's dual USB Type-C and Type-A compatibility, large storage capacity, ease of use, and compact size. Many find it compatible with a variety of devices and affordable. While some users noted the drive can get warm during extensive use, the majority of feedback is positive. The product's speed and convenience are frequently highlighted.
This summary was generated by AI based on customer reviews.
Died in under 18 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died in under 18 months of light use. Only wrote files onto it once or twice. SanDisk has had a horrible reputation the past few years for good reason. I have had way better luck with PNY thumb drives the past 5 years or so.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We're sorry to hear about your experience. That's definitely not the reliability we aim for. Please reach out to us at: https://support-en.sandisk.com/app/askweb - we'd like to look into this further and help with a possible replacement under warranty.
READ SPEED IS ONLY 150mb/s, NOT 400mb/S AS POSTED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model number SDDDC3-256G-A46 only has read speeds up to 150mb/s, according to the product document posted in the "from the manufacturer" section on this page. There is an identical model SDDDC3-256G-G46 that does read up to 400mb/s, sold by Amazon and Sandisk, ironically at a lower price than currently advertised here. The A46 must be the old model.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, Please be informed that poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory etc. Please refer to the mentioned link to know the Common Causes of Slow External Performance and USB Flash Drive Performance : https://support-en.wd.com/app/answers/detailweb/a_id/17047/related/1 You may open a support ticket in brief at https://support-en.wd.com/app/askweb, the customer support team will contact you as soon as possible.
Not worth it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This usb like many others from Sandisk are being made with cheap plastic almost like the 3d printed the casing even the connection that goes into the computer is plastic with time this connection is going to break Like I said it’s cheap plastic not worth it they are cutting corners and not making a product that last..
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We're sorry to hear about your concerns with the build quality. SanDisk products are designed to provide durability and reliability, but we understand your frustration. Your feedback has been noted and shared with our product development team to ensure improvements are made. For specific product concerns, please reach out to our support team(https://support-en.sandisk.com/app/askweb), we're here to help!
Does NOT work for iPhone 16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does NOT work with iPhone 16 Pro (nor any iPhone 16). I plugged it into my phone and nothing popped up automatically on the screen. I called SanDisk and the rep told me the have a "work around" to make in order to make this flash drive work on my phone. However, it included a lot of steps and called for me dragging my finger across each of the 16,000 photos on my phone. I told the guy, "absolutely not!" There's got to be a better way! Certainly more automated. Then, he suggested the SanDisk Phone Drive for iPhone. That's the one to get for an iPhone 16. You're welcome.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thank you for sharing your experience. We are sorry to hear about the challenges you faced using the drive with your iPhone 16 Pro. While the drive is compatible with iPhone models that support USB-C, accessing files may require using the Files app. We understand, this process may not meet your expectations, and we appreciate your feedback.
If you have any further questions or need assistance, feel free to reach out to us.
You may raise a ticket with our Technical Support team using the below link:
https://support-en.sandisk.com/app/askweb
Not Compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a new IPhone 16. My old scan disk doesn’t work with it. This one doesn’t work well at all. I don’t like it. I had to come into BB to figure it out.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thanks for the feedback, and we're sorry to hear about the trouble. For iPhone 15 and above you can directly access the drive using the Files app. Please ensure your phone is fully updated, then follow these steps: https://support-en.sandisk.com/app/answers/detailweb/a_id/50917. If you need more help, feel free to contact our support team at: https://support-en.sandisk.com/app/askweb.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BB store employee recommended this device for use with my iPhone. Unfortunately after cruise started learned this was incorrect device and couldn’t use. Wasted effort!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We're sorry to hear about the trouble during your trip - we understand how frustrating this must have been. Just to clarify, this drive is compatible with USB Type-C devices, including iPhone 15 and newer models. You can access it using the Files app on your iPhone. You may refer to this article for the steps on how to access the drive: https://support-en.sandisk.com/app/answers/detailweb/a_id/50917. If you need further assistance on this or any other SanDisk product, feel free to reach us at: https://support-en.sandisk.com/app/askweb
Not compatible with all Apple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It states on packaging it is compatible with apple. It is only compatible with certain Apple models. You will need to check SanDisk website.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We apologize for the confusion. This drive is compatible with devices with Type-C connections. For the best experience, ensure your device is fully updated and use the files app(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917). For specific mode compatibility, please reach out to our support team at: https://support-en.sandisk.com/app/askweb.
Dvd to USB transfers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 6 dvds downloaded to USB Expensive and you must search for a different format to view videos not user friendly lost 2 of the dvds searching format highly disappointed was a hassle so this experience has me seeking other avenues for assistance.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We're sorry to hear about the difficulties you faced with our product. Video playback can sometimes require specific formats, and we understand how frustrating this can be. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting or exploring alternative solutions for you. Thank you for your feedback.
SanDisk Misery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like my phone, the SanDisk should have the ability to chirp when I call it cause I've misplaced it and I'm sure it's hiding in plain sight BUT I CAN'T FIND IT!!!!! So no, not a good review since I'm stuck until it turns up. UGH.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We understand how frustrating it can be to misplace your device! While our products do not currently have a feature like this, we appreciate your feedback and will share it with out team. If you need further assistance, feel free to reach us at: https://support-en.sandisk.com/app/askweb
UBABLE to Backup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Device does NOT work on MY IPHONE or IPAD. Because SANDISK APP. Thanks to the GEEK Squad for helping me with this.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thank you for your feedback! The drive is compatible with iPhones and iPads using the Files app. For further assistance, kindly reach us at: https://support-en.sandisk.com/app/askweb.
Not Happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told to get this buy store associate and it doesn’t work with iPhone 16
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thanks for sharing your feedback. This drive is compatible with iPhone 16 with the Files app. You can find the steps here: https://support-en.sandisk.com/app/answers/detailweb/a_id/50917. If you need further assistance on this or any other SanDisk product, feel free to reach us at: https://support-en.sandisk.com/app/askweb
not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was very difficult to make it work, I ask the Geek Squad to help, and two very intelligent young men tried everything they know and still did not work
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are sorry you had such a difficult time getting it to work, even with the expert help. That's definitely not the experience we want for our customers. Please reach out to our support team(https://support-en.sandisk.com/app/askweb
)-we'd like to find a solution.
San disk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use had to go to a computer shop Lots of crazy stuff showed up on my phone Wanting to install fixes
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Sorry to hear about the trouble-it definitely should not be that complicated. If you need help getting started safely, our support team is here for you. You may reach us at: https://support-en.sandisk.com/app/askweb
Software Installer for this is only in EXE format
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The software to install onto your phone is in EXE format. Androids use APK. Nothing is available in the Playstore to open this file, you have to go to an outside website to download something to run the EXE installer onto your Android if your phone doesn't have it. Like mine. Super annoyed with Best Buy this is my 2nd return item when I should probally get a simple Flash Drive for an Android. Not a portable SSD, or this product.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. Please allow us to inform you that the software that is provided with the flash drive is a complimentary software. You can download the SanDisk Memory Zone application to use the flash drive on your android phone. For further assistance please submit a support ticket at https://support-en.wd.com/app/askweb.
- Cons mentioned:Heat
Hot to the touch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it plugged into the pc, not actually using it, and it got really hot! Hot like I couldn't touch it. I plan on returning.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Not good for iPhone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I wanted to transfer some pictures from my iPhone and it did not work at all
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are so sorry to hear about your experience with the drive. The drive's compatibility depends on the model and version of the iPhone you are using it with. We would request you to kindly connect with our support team at: https://support-en.sandisk.com/app/askweb
so we can assist you with troubleshooting the issue or a compatible drive for your iPhone.
WORSE DELIVERY EVER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant review it because I had buy it and the item was delivery in another house, I told the best buy delivered it in the another houser besides mine and they said sorry to me, but they couldn't do anything just because they said was delivery. Just be careful when you buy something from bestbuy/shipt delivery if they make a mistake in your delivery, it will be your fault !
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi Thais, We are sorry to hear about the problem with your order. We recommend that you contact the place of purchase directly and provide all the information you have provided. They will be able to assist you in resolving the matter promptly.
SanDisk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was defective out of the package. I don't recommend it.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are so sorry to hear about your experience. That's definitely not the experience we want you to have. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can help with a replacement or troubleshooting.
No for all iPhones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my iPhone 15. Threw packaging away so could not return it.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, We are sorry for any inconvenience. We recommend that you please get in touch with our support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.sandisk.com/app/askweb).
Cheap construction and poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this drive to back up photos from my phone. The quality of the backups was so bad that I had to delete them. The drive is made of very flimsy plastic. Do not buy!
No, I would not recommend this to a friend