Customer Ratings & Reviews
- Model:
- SDDDC3-256G-A46
- SKU:
- 6421486
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Ultra Dual Drive Go's dual USB Type-C and Type-A compatibility, large storage capacity, ease of use, and compact size. Many find it compatible with a variety of devices and affordable. While some users noted the drive can get warm during extensive use, the majority of feedback is positive. The product's speed and convenience are frequently highlighted.
This summary was generated by AI based on customer reviews.
it was great while it lasted I guess...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially purchased the SanDisk thumb drive to record HDR videos on my iPhone 16 pro. it worked great initially but over some time the USB-C stick wore out and I didn't even use it for long. I would say I got about 20 uses out of it. the only way I can access my stored files at this point is by using a dongle that allows me to hook up the USB-A side. it's a little bit disappointing because I didn't have it for long and I thought $256 gigs would be all I needed. the product was a little bit sturdier I'd be happy but I can't say I am currently the fact that it doesn't work.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thank you for sharing your experience. SanDisk strives to provide reliable and durable products, and we regret to hear about your issue Please reach out to our support team, as this may qualify for a warranty replacement. We're here to help ensure you get the performance you deserve.
How Does This Work???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to work with my Samsung phone. Online instructions were not well presented. Trying to get it to recognize my phone caused it to heat up and drain the phone battery. Still haven't been to the Geek Squad for thir help. I'm sure they can figure it out for me.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We're sorry for the trouble you're experiencing. The product should work seamlessly with your Samsung phone, and overheating or excessive battery drain is not normal. Kindly ensure the external USB access permission is enabled. If the issue persists, please reach out to us at: https://support-en.sandisk.com/app/askweb - so we can guide you through the setup step-by-step and help resolve the issue.
256 GB drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 128 GB drive and it worked very well, This drive is cumbersome, difficult and had to download an app to use.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thanks for sharing your experience! Our drives are designed to be easy-to-use. If the drive is not performing as expected, feel free to reach out to us at: https://support-en.sandisk.com/app/askweb - we're happy to help!
USELESS GEEK SQUAD TECH SERVICES FOR BB PRODUCTS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have REPEATEDLY tried to schedule someone to come out since I have the tech support for a year (already paid for) to install and connect this to my laptop I bought from you folks and NOTHING HAS HAPPENED!!! What good is this is you can't get help when you need it! Why can't you talk the customer thru some processes over phone? Geek Squad won't help even when you bring it into the store!!! Does this thing work? I'm sure not since nothing pops up when you plug it into the computer!!! Geek Squad you suck and that's real talk!!! Won't do this again.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Beez, Please allow us to inform you that this SanDisk® Dual Drive works as regular plug & play storage device when connected to a computer. However, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
joe m villarreal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use Good connection easy to transfer Help keep up with all files
I would recommend this to a friendBrand response from SanDisk Team
Posted .Hi Joe. Thank you for sharing your review. We are glad to to know that the drive is working as expected. If you have any questions about using the product, feel free to reach us at: https://support-en.sandisk.com/app/askweb
- Pros mentioned:Size
Wrong Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small very light, bought wrong product and disposed, so I didn’t use it
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. If you require any assistance, please submit a support ticket with our support team. You may submit a support ticket at https://support-en.wd.com/app/askweb.
Great capacity for the size, but buggy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The capacity for such a tiny device is wonderful. But I discovered two problems: heat build-up seemed to cause file transfers to slow to a craw after about 15 minutes of use, and my fairly new MacBook and iPad often can’t detect the device when I plug it in.
No, I would not recommend this to a friendSlow transfer of data
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The transfer speed way too slow. Read and writing of data almost toom 3-5 minutes. It even took almost two minutes for a single ms word, pdf or photo to transfer.
No, I would not recommend this to a friendSlow transfer speeds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow. This is supposed to be USB 3, but it takes forever to transfer files.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Conor,
We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.