Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.8 out of 5 stars with 8851 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, tilt functionality, and installation of the Advanced Tilt 4D TV Wall Mount. Many appreciate the easy cable access and the mount's adjustability, finding it allows for precise positioning of their TV. While some wish for more extension from the wall, the overall feedback highlights the positive aspects of this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 63 reviews
  • Cons mentioned:
    Extension

    Rated 2 out of 5 stars

    Very Flimsy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flimsy, especially in comparison to the Commercial Electric mount we subsequently purchased. The metal was very thin, and didn’t give me a good feeling considering the massive TV I was about to hang on it. When compared to the other, it was like a toy vs the real thing. The extension part that pulls out is comprised of two fairly thin bars, about ½” wide, connected by a rivet in the middle. Seriously? A rivet?? It was when I saw the single-rivet-pivot that I decided there was no way I was putting an 85”, 101 pound TV on it. Returned to store.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Sorry to hear you were not satisfied with this mount. Please reach out to us at info@sanus.com or call 1-800-359-5520. We'll do whatever we can to help!
      Thanks,
      Nate @ SANUS Sanus

  • Rated 2 out of 5 stars

    Bottom clips are poorly designed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bottom clips are a confusing and imperfect mechanism. One of them broke as I was trying to engage and secure it to the bottom rail. I have no idea how to put it back together. The television is already mounted and too heavy to kove around by myself so I had to leave the mount just hanging on the top rail, which seems secure enough…

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Sorry to hear that this mount didn't work out as you had hoped. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
      Thanks,
      SANUS Support Sanus

  • Rated 2 out of 5 stars

    Off balance on downward tilt

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount was perfectly level but once I hung the TV on it and then tilted it downward (due to it being mounted high above a fireplace), it became off balance by 5/8 of an inch and looks bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Distance from wall

    Rated 2 out of 5 stars

    Unfit wall mount.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticks out way too far from the wall. My old mount was out about an 1" from the wall. This one is about 5-6". Your questions below are the wrong questions. The quality and ease of use are great; it's just not fit for the job as I see it.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Sorry that this wall mount didn't work out how you were hoping. If you have questions about any of our products please reach out at info@sanus.com or 1-800-359-5520 and we'll be able to help you out!
      Thanks,
      Nate @ SANUS Sanus

  • Rated 2 out of 5 stars

    Get the RocketFish Full Motion instead.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Rocketfish Full Motion instead, it is FAR superior in every way. The Sanus "Elite" is finnicky, kind of a 'set it and leave it alone'. I had to tighten the screws several times to make it 'fall into place' correctly. The RocketFish full motion you can tilt/spin/swivel/forward/backwards and it doesn't require any tightening. Just position it where you want it, and it stays there. Best use case if you intend on angling the TV often, I use it in a workshop so it helps.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Sorry to hear that you are having issues with this mount. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
      Thanks,
      SANUS Support Sanus

  • Pros mentioned:
    Ease of use, Tilt
    Best Buy Employee

    Rated 2 out of 5 stars

    Great tv mount

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Nice side to side tip for easy watching

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Thank you for taking the time to share your feedback on our Advanced 4D Tilt Mount. We are thrilled to hear that you had a smooth installation process and are enjoying the side-to-side tilt.
      Your feedback is valuable to us. If you have any issues with this product please reach out to us at info@sanus.com or call us at 1-800-359-5520. Thanks, Nate @ SANUS Sanus

  • Rated 2 out of 5 stars

    Easy install!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and works great. Works on a variety of TV sizes and can be reposition easily.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Ryan,
      Glad to hear that the installation process went well and the the mount is working great. If you have any issues or concerns please reach out to us at info@sanus.com or call 1-800-359-5520.
      Thanks,
      SANUS Support Sanus

  • Rated 2 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just okay. Nightmare of no instructions and a worthless explanation video/customer service. Product seems serviceable but doesnt reek of high quality construction. Too expensive to be wary.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Tim,
      Sorry to hear that this mount didn't work out as you had hoped. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.Thanks, SANUS Support Sanus

  • Cons mentioned:
    Distance from wall

    Rated 2 out of 5 stars

    Mrs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had asked for the wall mount that came out at least 20-24 inches from the wall. I noticed in my printed conversation with your worker that was not recorded. Will only do business in person from now on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    The possibilities

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put it on the wall, but we were unable to lift the TV on it. The TV is a little heavy, despite being thin with nervous. If it actually strong enough to hold but to be fair, we haven't done this as yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    SANUS TV Mount won't stay tilted.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount went up fairly easily, but it won't stay tilted to one side. It just floats back to center after you try moving it to one side or the other. I contacted both Best Buy and Sanus and neither one could help. Pretty frustrating.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Distance from wall

    Rated 2 out of 5 stars

    Too expensive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. I probably didnt need to buy two of them. I prefer flat mount because these stuck out from the wall. Not as much as full motion mounts but still not flush on the wall. Total Tech consultant recommends this model so I went with them. I dont move my tvs around so didnt need 4D tilt. When i did try to move them it felt flimsy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A waste

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech told me it would support a 85" tv,but the verticals that mount yo tv or 4" to short,couldn't return because store return policy.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Rock,
      Sorry to hear that this mount didn't work out as you had hoped. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
      Thanks,
      SANUS Support Sanus

  • Pros mentioned:
    Tilt

    Rated 2 out of 5 stars

    Holds TV, doesn't tilt

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds the TV securely but can't get it to tilt downward. Since it's over fireplace, it would be nice if it tilted downward as it's supposed to.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Marlene,
      Sorry to hear that this mount didn't work out as you had hoped. We'd like to help solve this issue for you. Please reach out to us at info@sanus.com or call 1-800-359-5520.
      Thanks,
      Nate @ SANUS Sanus

  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Excellent value, well designed and it works!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Installs easily, but you must follow the well-written instructions. Mechanically sound, versatile, ruggedly constructed and can be precisely positioned with the largest panels. Don't buy a cheap imitation. Don't hang an $8000 display screen on a 49.95 mount...it's not worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Perfect for LG Oled C1

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my lg oled c1. The screws are hidden and have good reach you can move it to the sides.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Sammy,
      Happy to hear that the mount is working as you hoped it would. If you have any issues please reach out to us at info@sanus.com or call 1-800-359-5520.
      Thanks,
      SANUS Support Sanus

  • Rated 2 out of 5 stars

    Hard to install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very difficult to install. Had to hire someone and he had difficulty.P

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Meema,
      Sorry to hear that you had troubles installing the mount. If you have any other issues please reach out to us at info@sanus.com or call 1-800-359-5520.
      Thanks,
      SANUS Support Sanus

  • Rated 2 out of 5 stars

    Not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to mount , the big bolt screw broke my drill when trying to remove them from the studs and Very much limits TVs mobility. The same brand sells a to screw far more mobile arm mount that works much better And it’s cheaper .

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi there,

      Sorry to hear that. If you need replacement lag bolts, please give us a shout at info@sanus.com or at 1-800-359-5520, we are happy to help!

      Thanks,
      - Haydn @ SANUS Sanus

  • Rated 2 out of 5 stars

    Connectivity Nightmare

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Samsung TV purchase and likely my last. I’ve had numerous issues with wireless connectivity and this TV. Both Bluetooth and WiFi connections seem to drop from the TV for no apparent reason. Airplay and casting from other apps also does not work like it should. I’ve had this tv less than a year and I’ve done multiple network resets, software resets and more. I don’t recommend the TV and wish I had not bought it. Apart from the issues above, Samsung TV home display, App Store and remote functions are not user friendly. Stay away. Picture and sound quality are great though. 4/10 due to the connection issues. I’ll seriously probably replace this tv long before it breaks because it’s functionality is lacking

    No, I would not recommend this to a friend
  • Cons mentioned:
    Distance from wall

    Rated 2 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is made durable but it sits the tv out to far from the wall it’s not the look I was looking for

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Sorry to hear that the mount isn't working out as you had hoped. We'd like to get this fixed for you.
      Please reach out to us at info@sanus.com or call 1-800-359-5520.
      Thanks,
      Nate @ SANUS Sanus