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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 91 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers value the Ninebot E2 Pro Electric Scooter for its impressive speed and smooth ride. Customers appreciate that it can reach speeds of up to 15.5 mph, making it a thrilling ride. Additionally, the scooter's smooth ride quality is praised, ensuring a comfortable and enjoyable experience for riders.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Rated 1 out of 5 stars

    $600 for one week use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this scooter and it broke after using it for one week. You’d think you can expect more from such an expensive piece.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're sorry to hear about your experience on the E2 Pro. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 1 out of 5 stars

    Beware if ordering online!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t review the product because I bought online and had it shipped. They used roadie and it was never delivered to my house. The picture the roadie person left was an entirely different house. Beware of ordering this online from Best Buy when they outsource their shipping to roadie…was unable to get a refund told me to file a police report nothing they can do. I would NOT order anything expensive again from Best Buy online!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 2 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 months. Can't power on the scooter

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooter battery doesnt last long. It kast for 30 minutes

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're sorry to hear about your experience on the E2 Pro. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought brand new and stopped working after 11 days. Customer service for Segway was very frustrating.

    No, I would not recommend this to a friend