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Customer Ratings & Reviews

$159.99

Customer reviews

Rating 4.5 out of 5 stars with 322 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Shiatsu Foot Massager for its overall performance and massage quality. Users find it easy and convenient to use, with many appreciating the pressure and compression settings. Many customers report that it does a nice job and just need to choose a different mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 21 reviews
  • Rated 3 out of 5 stars

    Meh foot massager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fot $150 I expect my feet to feel better in this. It does not! Not enough air pressure! I want to really feel the squeeze on my feet. The rollers are so weak. I can roll a frozen bottle on my heals better than this is doing. I have plantar fasciitis and teally need a good roller to get up there aggressivley. Maybe good pressure for some, but not for me. The heat is warm, not toasty. Returning this tomorrow.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    A Mixed Bag of Comfort and Caveats

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a regular user of the Shiatsu Foot Massager, I’ve formed a nuanced opinion. While it has its merits, there are some caveats worth considering. Let’s break it down: Cost vs. Quality: First things first—the price. Yes, this massager is budget-friendly, but as they say, “You get what you pay for.” If you’re serious about foot relief, consider splurging on a pricier option. Rock-Hard Message Balls: Here’s where the rubber meets the road (or rather, the soles meet the balls). The massage balls, unfortunately, feel like beach pebbles—unyielding and unforgiving. If you crank up the pressure, it’s akin to a rocky shoreline assaulting your feet. Ouch! Warmth and Whispers of Massage: At its best settings, the Shiatsu Foot Massager offers a gentle warmth and a faint whisper of massaging action. It’s like dipping your feet into a cozy mug of herbal tea. But—and here’s the catch—it falls short of true soothing relief. In summary, the Shiatsu Foot Massager is a budget-friendly gateway to foot relaxation. If you’re seeking a warm hug for your tired soles, it delivers. However, for serious foot pain relief, consider exploring pricier alternatives. After all, your feet deserve the royal treatment!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Nice to have, not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent, I expected a 360degree compression sleeve that would result in a better force from the roller massagers. It does not have smart pressure distribution, so you need to position your foot right else end up pinching your fingers. But still feels good to have it as an option after a tiring day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compression

    Rated 3 out of 5 stars

    Good product But...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mother. Yhe setting are basic but it gives a good rub and compression on the feet. Nothing to crazy. However be careful of the high compression setting. The high compression setting combined with the rollers at the bottom can hurt your feet if your not ok with a hard sqeeze.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent, But Not as Relaxing as Expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for the Sharper Image Shiatsu Foot Massager, but it didn’t quite meet my expectations. The massage isn’t as comfortable or relaxing as I had hoped—I’m not sure if it’s the design or how my feet fit in the machine, but it doesn’t provide the deep relief I was looking for. Given the price, I expected better performance. It might work well for some, but for me, it just doesn’t deliver the soothing sensation I wanted.

    I would recommend this to a friend
    • Brand response from MS Customer Service
      Posted .

      Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure you're satisfied with your purchase, so please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/ if there's anything we can do to assist.

  • Rated 3 out of 5 stars

    Foot massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of a foot massager however this one was uncomfortable on my feet. Unfortunately I had to return.

    No, I would not recommend this to a friend
    • Brand response from MS Customer Service
      Posted .

      Hello, thank you for taking the time to leave your review. Your feedback is very important to us. We want to ensure that your experience with our products is nothing short of the best, so if there's anything you'd like to discuss further, please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.

  • Rated 3 out of 5 stars

    Good foot massager

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good foot massager but it needs improvement . I feel massage under the foot but not much over the foot and I wish it should be little bit more softer

    I would recommend this to a friend
    • Brand response from MS Customer Service
      Posted .

      We're always eager to hear about people's experience with our products, so thank you for taking the time to leave this review! Suggestions and feedback like this enable us to identify ways we can constantly improve our products. If you ever need to talk directly to our team about your experience, you can reach us at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.

  • Pros mentioned:
    Massage quality

    Rated 3 out of 5 stars

    Once you buy you cannot return.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to heat but it does give a tight massage. Just so you know you cannot return this item.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Works good

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pressure is light even with max settings. People who want more pressure won’t like it

    I would recommend this to a friend
    • Brand response from MS Customer Service
      Posted .

      Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure you're satisfied with your purchase, so please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/ if there's anything we can do to assist.

  • Rated 3 out of 5 stars

    Mediocre product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modes are sufficient and the heating is lackluster

    No, I would not recommend this to a friend
    • Brand response from MS Customer Service
      Posted .

      Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure you're satisfied with your purchase, so please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/ if there's anything we can do to assist.

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product felt very cheap, and did not have much to offer in terms of settings.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not heat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was rather disappointed with this item. I bought two of them for gifts and they don’t get warm at all. The massaging feature is so so. I wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So So foot massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The foot massager is good, the heating source does not heat well, kind of non-existent...

    No, I would not recommend this to a friend
    • Brand response from MS Customer Service
      Posted .

      Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure you're satisfied with your purchase, so please feel free to reach out to our team at 1-800-374-2744 or fill out a form at https://mscustomercare.com/ if there's anything we can do to assist.

  • Rated 3 out of 5 stars

    Felt Good But No Heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt really good on your entire foot. Used on the high setting and it wasn't too much. Problem was that the heat didn't work at all, or wasn't powerful enough to feel it, so it was returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt the worst but isnt the best either. Doesnt get the spot where its realky sore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good pressure

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pressure levels were fine, my issue was the way its built it doesnt hit the areas of the foot I needed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I expected more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than nothing, but there is still more power or perhaps technique I don't know, but I am not satisfied, maybe I will return it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent item. The modes are good but the pressure points tend to hurt your foot. The heating is good. Could have more modes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s whatever. Don’t think it will be much of a help. It feels good but I think that is all. I don’t think it’s doing anything more then that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sharper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was not a good buy. It does not heat up at all and the massage actually hurts.

    No, I would not recommend this to a friend