Customer Ratings & Reviews
- Model:
- S5C Elite
- SKU:
- 6579052
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Range
Rating 4.1 out of 5 stars
- Camera Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers commend the S5C Elite 1080p Drone for its excellent camera quality, ease of use, and good battery life, making it a great option for beginners. Many also appreciate its price point and intuitive controls, including features like one-touch takeoff and landing. However, some users note limitations in the drone's range and size, which can affect flight performance, especially in windy conditions. The lightweight design, while contributing to ease of use, can also make it susceptible to wind drift.
This summary was generated by AI based on customer reviews.
Shouldnt even be maufactured
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This drone is an awful excuse for a “good” by definition. I wouldn’t have paid a $1 for it if I got to use before buying. The camera quality, no exaggeration whatsoever, is worse than the most basic camera phone from 2005. Its so incredibly grainy and unclear that it almost seems they went out of their way to make it as bad as possible. I didnt even know cameras with this low of quality still existed. The app is absolutely attrocious. It routinely loses connection with the drone. It also forgets that you used the auto takeoff and won’t let you use the auto land. Or vice versa. The drone maneuvers well overall but that is only when the drone is actually able to connect to the controller. It also advertises 15-18 minute fly time which is just criminally false. I fully charged the battery and took it outside and got 5 mimutes of flight in my back yard flying no higher than 15 ft. I bought it because it had pretty good reviews but now I understand they must have been paid to lie through their teeth because this drone is nowhere as good as the other reviews make it out to be. Not even for a beginner. Because it just flat out doesn’t work. Most of the time. The battery packs are also suppsed to have an LED in them so you can see when they are charged, the batteries that came in mine do not have functioning LED’s so I cannot even tell when they arr charged if at all until I put it in my drone and see if it will turn on or not. TLDR: This is the most poorly manufactured oroduct I’ve ever seen. Any kind of product testing by Snaptain would have told them that thisbwas worthless.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Below Expectations – Needs Improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I wasn’t fully satisfied with this drone. The remote uses replaceable batteries instead of a rechargeable option, which felt a bit inconvenient. The camera quality was not as clear as I expected for 1080p, and the flight time was quite limited—around 7 to 8 minutes at most. I appreciate the effort put into the design, but I think there’s room for improvement in key areas.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Battery life
Drone Not Compatible with iOS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice drone (and included accessories) for the price. It was very easy for my 6 and 11 year old, first time flyers to control. Battery life is approx 15 min but it comes with two batteries so we had the second one ready as soon as the first one went out. Unfortunately, the drone would not connect to the app (iOS) so we were not able to use the camera/photo/video features. After further checking of other reviews, this is a very common issue. You cannot reach anyone at the customer service numbers provided for Snaptain so we ended up returning it to the store.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Uninstall the app and reinstall. When reinstalling, agree to all permissions required by the app.
2. In the Wi-Fi settings of the mobile phone, click Forget the Wi-Fi and reconnect. After the connection is successful, when the phone prompts "This Wi-Fi cannot access the network, do you want to continue to connect?", choose to continue the connection.
3. Restart the drone, turn off the mobile Wi-Fi, then turn on the Wi-Fi again, and turn off the cellular data and Bluetooth.
4. Try other mobile phones to connect to the drone.
5. Please try it outdoors and in a non-interference environment, such as outside without high-voltage cables or electronic equipment.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Started off good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially the drone worked as expected. After about 3 flights the Wifi drops after connecting for a few minutes so you cannot use the video functions. I tried all the Snaptain troubleshooting suggestions and it still doesn't work. I can drive it around with the remote but I bought it to use the video capabilities so this one gets one star.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
NO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest with flying. I found that I have to consistently fight the yaw to keep it flying straight and will often steer itself away. Camera is decent though. 2/10 would not recommend.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Flight
Lost in the wind.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase ever. On first flight Casper took it to the great beyond. No return protocol worked and I literally saw my money fly away.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Picture quality was lower than 1080p
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to take some pictures outside with my family on Christmas Day but the picture quality wasn't 1080p as advertised, more like Nintendo 3DS XL quality, and the controls distance wasn't as advertised either, I sent it out and at about 25 feet away it went into safe landing mode and shut off once it landed.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Drone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasted less than stayed time and one of the propellers quit working soon after we got it up and going.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Disassemble the propeller and reinstall or install the included spare parts. It is likely that the propeller is either installed too tightly or too loosely.
2. Shut down the drone, and then turn the blade manually to see if it runs smoothly.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Bad product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the drone on Wednesday. The left front door propeller stopped working on Friday. I used the drone three times. I do not recommend the product
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Disassemble the propeller and reinstall or install the included spare parts. It is likely that the propeller is either installed too tightly or too loosely.
2. Shut down the drone, and then turn the blade manually to see if it runs smoothly.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage it’s just a toy. I don’t recommend it at all.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Broke within minutes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this drone because it had great reviews. Unfortunately, this was an absolute bust for us. We received the drone, charged everything, followed all instructions. Shortly after pressing the takeoff button, we only had control for about one minute before it started flying into the distance and would not return or land. We simply lost contact with it, it hit a tree, and is now broken. Please do not waste your money.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!