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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 142 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Camera Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the S5C Elite 1080p Drone for its excellent camera quality, ease of use, and good battery life, making it a great option for beginners. Many also appreciate its price point and intuitive controls, including features like one-touch takeoff and landing. However, some users note limitations in the drone's range and size, which can affect flight performance, especially in windy conditions. The lightweight design, while contributing to ease of use, can also make it susceptible to wind drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Cons mentioned:
    Flight

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wanted an "entry level" drone to try for fun. This one did not fit the bill. It does work, but barely. Construction seems ok and the controller and my phone pair just fine. Flying is a different matter. While it does respond to controls it tends to drift every which way, even in no wind or indoors. The live view is useless since it is way too slow and loses signal easily. I do appreciate you can capture video straight to your phone though. It already got banged up a few times so I cant even return it. I get its a cheap drone but it isnt the cheapest one either. Best Buy: why stock a product that barely works?

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 2 out of 5 stars

    Good for only a beginner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of pictures and videos is sub par. Good for a beginner to learb the basics. Easy to controll

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 2 out of 5 stars

    Not what I’d hoped for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App keeps stalling. Bluetooth range is very short. Cannot handle mild wind.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 2 out of 5 stars

    Broken motor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this as a gift for my dad and within the third use, one of the motors stopped working and i had to return and exchange it, lets hope this next one doesn’t break

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 2 out of 5 stars

    dissapointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have flown this a couple of times and it is fun. I added an sd card but I cannot figure out how to get camera to work. May be my fault but I think the instructions could be better.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      You can refer to the instructions about the app connection on the user manual. Also, please make sure to format the SD card to FAT32.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Battery life, Camera quality, Controls
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Some Good Design But With Unsatisfying Performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snaptain’s S5C Elite drone is an inexpensive drone that is well-constructed – but it has performance issues that would keep me from recommending it to anyone. Out of the box, the drone comes in a well-padded case complete with extra propellers (enough to replace all the propellers on the drone) and a second battery. The design of the drone definitely benefits from design elements of *ahem* more expensive professional drones. The controller fits very well in the hands and all controls are intuitive – images from the drone are displayed on your phone via the associated Snaptain app. Note: the clip which holds your smartphone wouldn’t support the weight of my large smartphone and so I had to use the drone with the display, unsupported, reclining all the way back. The batteries charge directly with USB-C and I like that there is no indirect charging mechanism. Each battery is fully enclosed with a USB-C charging port. Having a second battery with you allows for a useful total time of interaction (20+ actual minutes overall). Not included in the box are a memory card and the three AAA batteries that are required to power the controller. Control of the drone is done directly between the controller and the drone – and as such, this radio-controlled drone needs to have perfect connection to the controller. And Snaptain’s implementation of this is fraught with problems. Use of the drone will require almost perfect visual proximity to the drone. Although the specifications for the drone suggest that the drone is capable of a maximum flight height of 164’ with a maximum flight distance of 328’, I found that drone operation became extremely erratic whenever the drone was more than about 50’ from the controller. By erratic, I mean that as soon as the drone was even short distances from me, the reaction time to my commands was on a delay and the drone tended to drift on its own when there was no physical interaction on the controller. So my own interactions with this drone suggests the following caveats: never fly the drone over water, never fly the drone over a tree or bush or house or shed, only fly the drone in a fully open space like a field or park, & never allow the drone to drift out of direct sight (and sound). The drifting problem with this drone should be the ultimate deal breaker. This is not so much an entry-level drone as an annoying toy with delusions of grandeur. Much better drones are dropping in price so maybe take a look at what else is available right now.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      Please kindly note that the S5C Elite is a beginner's drone. Therefore, we recommend flying the drone on a no wind day and in an open field place where there are no trees/woods around.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain