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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2516 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers recognize the Roam Smart Portable Speaker's impressive sound quality, portability, and surprisingly large sound for its compact size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for outdoor use. However, some users point to inconsistencies in battery life and occasional difficulties with charging. A few also mention that the volume could be improved and that the price point may be high for some consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 1,644 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Super Convenient Portable Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Sonos speaker! It is such a convenient size and lightweight to take with you wherever you go! It’s waterproof so you can take it to the pool, and it has decently loud volume as well! One of my favorite features of this Sonos speaker, is that it has Wi-Fi, so you can stream your favorite music services without having to use Bluetooth from your phone, and you can control it with your voice. Bluetooth is still an agaioable option as well, of course.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Move over Boise there' a new kid in town

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to not like about this speaker. Easy setup and sound is excellent. The ability to have stereo mode by pairing two is excellent and improves the already good sound to another level. Distinct stereo sound separation is very noticeable greatly enhancing music enjoyment. So far I have pairs in kitchen, family room and office. Really cool walking room to room never missing whatever is playing. We stream all day long and they never drop the music source. We effortlessly bounce between SiriusXM, YouTube Music, Pandora and Amazon Prime music sources. Nice we can setup separate streams to different rooms too. We recently hosted an outdoor party spread across our large backyard with these speakers spread around in those areas too. The Sonos app made it easy to DJ music selections during the party. The beauty of these Wi-Fi speakers is they aren't beholden to your phones blue tooth connection with it’s distance limitation. I should mention a solid wireless network setup is a must to take advantage of this speaker’s capabilities. My setup is a Netgear Orbi Tri-band Mesh Wi-Fi 6 system with two Satellites. The Sonos Roam speakers connect on the 5Ghz band which provides more than enough throughput. Lately I’ve been into home automation using Google Nest Hub Max, EZWIZ DB1C video doorbell, Kasa smart switches and light bulbs. This means lots of network connections (56 and counting). Even with all of these devices hanging out on my network, the Sonos Roam speakers don’t skip a note. There isn’t any perfect product but some come close. That’s the way I feel about Sonos Roam. My wish list would be purchase included a charger and the stereo pairing wouldn’t break when the speaker senses loss of charging power. With portable speakers, sound, size and features are king. Look out Boise, there is a new kid and town and it’s a bully compared to your aging product capabilities. You might be wondering if I was paid to write this or benefited by this review. The answer is no. One of my hobbies is exploring new technologies and products and I like to share my findings with fellow enthusiast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    A waterproof creature by Sonos, the ROAM! Sweet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sonos Move 2 weeks prior to the release of the Roam... Once I realized that the Sonos-Roam was more resistant to weather conditions I returned the Move. I'm testing the Roam now.... Great sound from this little creature!!! I have all the Sonos products or have tested them. I bought a pair so I could create a Stereo Pair. Just Beautiful Sound. This one easily compares to the Sonos One, but I can take it with me Outside with no worries!!!! I love Sonos!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for the size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First day playing different songs and styles. For the size, the sound is awesome! All the reviews from various tech sites were pretty spot on. I'm amazed how good this sounds. Set up was super easy like any other Sonos speaker. If you already have a Sonos speaker, this is a no brainer. I've included some pictures to provide size scale against an Arc, Beam, Move, Ikea Symfonisk lamp, Sony SRS-XB32, and Starbucks Venti cup.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you very much for taking the time to make this review! We really appreciate it, and are so happy you're enjoying your Roam so far! john.milton

  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Smart little speaker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little portable speaker. Sounds a lot cleaner than my Sony X23 and Bose SoundLink Color 2. May not get as loud as them, but very loud for its size. Can take it anywhere in the home on Wifi. The wireless charging is great. Can place it on any of my pads at home and it will charge. Love the voice control set up on it. Can use either Alexa, Google, or it’s own Sonos voice assistant. Bluetooth is great, but was a hassle to first set it up. Cons for the speaker is you need the app and be on wifi to first set up. Hope on future updates will change that.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sonos Does it Again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos knocked it out of the park with this portable speaker. Great sound and excellent quality. I will say this is perfect for a small portable speaker for the deck, by the pool or the beach. I wouldn’t recommend this for in your home for music. Other speakers will fill up the room better. My only complaint is that I wish it came with a case or jacket when transporting it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Easy size to put in purse, backpack, suitcase. No need to have it plugged into anything…works on wifi and you charge it when needed. Would recommend for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my voice controlled Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sonos speakers throughout my house. I already had one Alexa-enabled one in the main living area, so I put this one in my bedroom. It's really nice to be able to use voice control in both areas. The unit itself is lovely. I appreciate the smaller scale and the light color; it looks very nice in the room. It was very easy to add to my existing Sonos system and it works exactly as I knew it would. I'm a big Sonos fan anyway, and this was a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Shower Sonos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up sounds great. Great addition to my existing Sonos system. Put them in the showers, And will use them for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Size, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent speaker, a clear sound and intense bass, maybe it lacks a little volume but hey, what do you expect with such a small size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great portable speaker with clean crisp sound!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, deep bass but balanced highs make it very easy to listen to all genres of music! Makes a great job site speaker, tough exterior shell with no exposed buttons makes it easy to use if wearing gloves. Clear crisp sound. Five Star Rating here!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Roam where you want...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Roam is a very versitile addition the the Sonos system. It's small but packs a decent punch for its size. It is solidly built and is water resistant. You can use it off grid on bluetooth on the go and at home on wifi integrating into the rest of your Sonos speakers. Considering getting two so I can pair in stereo on wifi. Wireless charging is a great feature, but the QI charger is sold separately. No problem I have plenty of wireless chargers laying around that work. Another interesting feature is the bluetooth bridging. On bluetooth you can stream the bluetooth source to the rest of your Sonos speakers. Can't wait to use it on upcoming trips! Picture is the Roam next to the Sonos Move for scale.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker ever. Great sounding and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it greate sound, base is sound amazing, you can it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Awesome Sonos product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and love the portability. We will definitely be getting another one of these .

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Nice bass. Connected to Alexa no problem. Exactly what I expected from Sonos. Quality item at a competitive price. Took it to OBX this past week. Definitely beach and pool proof. Just FYI, it floats.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speaker for my bathroom! I love that it has Google assistant built in as well, I use it all the time! I highly recommend! Oh! Also that it is rechargeable so I don't need to have it plugged in all the time and can bring it anywhere I go if needed! Also has Bluetooth! Awesome product!☺️

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Portability, Sound quality

    Rated 5 out of 5 stars

    Small Package / Big Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t let the size fool you...there is a lot to love in this small package! And what you gain in portability over the Move does not come at the sacrifice of sound quality. The seamless transition from wifi to Bluetooth also comes in handy when you want to take this one to the pool or on the boat. I’m so pleased with this one that I may buy another

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Worth it to buy SONOS.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is talking how this little speaker is worth it to buy im impressed and very happy This sonos roam you can also connect to ur sonos beam gen2 while watching TV thru ur Sonos App and its like a sorround already and listening to music with voice command its so easy i like it much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling! Good bass and nice sound. Love that it can be used with my existing Sonus system and in standalone Bluetooth mode. Also comes with a nifty, quality carry bag.

    I would recommend this to a friend