Customer Ratings & Reviews
- Model:
- K65S30
- |
- SKU:
- 6578579
Customer reviews
Rating 4.6 out of 5 stars with 263 reviews
(263 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 65" Class BRAVIA 3 LED 4K UHD Smart Google TV for its exceptional picture quality, user-friendly Google TV platform, and reasonable price. Many customers appreciate the vibrant LED display, easy setup process, and access to streaming services without the need for additional devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Durability
Rated 3 out of 5 stars
Great picture, issues with TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good TV but had concerns about a few things… Pros: Great picture, very clear, sharp images with perfect colors. Image has somewhat of a narrow viewing range, image less clear/bright when viewing at an angle. Sound was ok, not great but probably average for this price range of TV. Cons: 1) Biggest concern was occasionally TV would not turn on. Only way to resolve was to unplug and replug. Then the TV would work fine. 2) Trouble when using regular antenna TV input. Some stations would not come in correctly which was not an issue with prior TV. Also, picture on one channel froze (like a screenshot), when trying to change channel the sound/voices would change to other channels but image remained frozen on prior channel. 3) Lost all sound on one occasion using streaming. Only way to resolve was to close to the app and reopen. 4) Slow response times when navigating menus. I really wanted to keep this TV but was concerned about long term performance given the above issues so decided to return for a different TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hoss4, thanks for choosing and purchasing our product. We're glad you like the picture and sound quality of the BRAVIA 3. We're sorry to hear that you have issues with your Sony unit.
Set the Bravia Sync to OFF or use a CEC-less HDMI cable or adapter to prevent the TV from rebooting or restarting. Please make sure your TV has the latest firmware installed:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-65s30/downloads
Please isolate the issue by following this link:
https://www.sony.com/electronics/support/articles/00159487?utm_source
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the K65S30.
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
~Earl
- Cons mentioned:Durability
Rated 5 out of 5 stars
Great value for what you pay, highly recommended.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a month and we couldn’t be happier with our purchase. The quality of our Sony vs the Samsung we had before is just way better. The Samsung only lasted a year and a half and the initial configuration was more difficult than the Sony Bravia we have now too. Planning to update our bedroom tv in the near future and will go with another Sony for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Aweseome, ER11! We're glad you like your new Sony TV. Enjoy and thank you for choosing Sony. -Craig