Customer Ratings & Reviews
- Model:
- XR65A95L
- SKU:
- 6553383
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, brightness, sound, and OLED display of the 65" class BRAVIA XR A95L OLED 4K UHD Smart Google TV. They describe the picture as superb, phenomenal, and amazing, with exceptional color, clarity, and brightness. The sound is praised for being great, unmatched, and incredible. Customers also appreciate the easy setup and smart features of the TV. However, some customers express concerns about the TV's price, considering it overpriced and expensive. There are also a few complaints about the remote control being small and unstable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:BrightnessCons mentioned:Price
Game mode is bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game mode does not work right it all shows 120hz at 4k even the game runing at 60 or 30. Then it sometimes it gets blurry in game mode. The brightness is good and color. Its not Worth the price tag thinking about going back to samsung s95c
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jr90,
Thank you for the review and we do apologize for the inconvenience. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. If power reset does not work, update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/oled-tvs-android-a95l-series/xr-77a95l/software/00299248
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
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Telephone Number:
-David
- Pros mentioned:Brightness, Picture quality
Vibrant oled marred by panel uniformity issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony A95L has vibrant colors thanks to it's 2nd generation qd-oled panel, best in class upscaling and motion processing, and can get very bright for an oled. Unfortunately the Sony A95L dark uniformity isn't clean. The panel exhibits vertical streaks near black. This is only an issue in darker scenes of movies and is only visible when you look for it but once you see it you will always see it. I exchanged this TV 3 times so far because of this issue and all 3 panels exhibited these vertical streaks near black. The 2nd panel was damaged and had a scratch on the screen. If Sony would put a pull off plastic screen on their master series TV's this could be avoided.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wifi,
Thank you for the review and we do apologize inconvenience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
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-David
- Pros mentioned:Picture quality
Incredible picture but some audio sync issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As others have mentioned, the picture on this TV is incredible. There is an issue with syncing the audio when using AppleTV and HomePods via eArc as the Home Theatre speakers. In trying to research this issue, it has been mentioned that the Dolby ATMOS audio and the incredible picture processing are what is to blame. The reason I feel confident the issue is with the TV and not the AppleTV with HomePods is that when I use the AppleTV with HomePods via eArc on my XBR65X950G (a 4 year old Sony) the sound is in perfect sync with the picture. I hope that there is a software/firmware fix at some point in the future, but for now it makes it difficult to watch a movie/TV with Dolby ATMOS. I still recommend this TV because of the fantastic picture quality and that if you don’t use HomePods as your extra speakers, there is no issue with the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Factionless183,
Thank you for the review and we do apologize for the inconvenience. Your feedback is greatly appreciated. Try to update the AppleTV app in the playstore and try again. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid to have Sony tv and soundbar installed and are overall pleased, with the exception of periodic ‘static sounds’ which is quickly fixed if we turn off/on television. Contacted Best Buy and were told that we had to work with manufacturer because we were past the 90-day ‘waranty’ of our installation (been about 95 days). We knew nothing of this 90-day policy and could not locate on receipt.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JenA,
Thank you for considering Sony products.
We appreciate you taking the time to provide feedback on your Sony XR65A95L TV and soundbar installation. We're glad to hear that you are generally pleased with your purchase, but we sincerely apologize for the intermittent static sounds you are experiencing.
We understand your frustration regarding the installation warranty policy and your difficulty in locating this information on your receipt. To help us better assist you and work towards a resolution, please reach out to us at socialsupport@am.sony.com. When you email us, kindly include the following details:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience, and we look forward to assisting you further.
Best regards,
-Fred
- Pros mentioned:Picture quality
Bad experience, so its back to LG for me,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was as bright and beautiful as promised, however, the TV was defective. Stopped turning on or off with Sony or Spectrum remotes. Could sometimes turn on with Google but usually she would say, “something went wrong, try again in a few seconds.” Felt like 2001 a Space Odyssey, “sorry Dave, I can’t do that…” Audio would pop while changing channels or inputs. I could go on…
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed,
Thank you for the review. We're glad to hear that you like the picture quality of the TV. Thank you for sharing your experience with us. If the TV is still with you, we're more than happy to help you out and resolve your issue. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Picture quality
Remote control poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had several Sony televisions. The picture has always been very good. I have bought mostly Sony products hoping/expecting that they will “play well together.“ my set up is fairly simple: TV, sound bar, Blu-ray player and cable box. I expected the Sony remote to be able to handle that simple set up. The remote was so unstable I had to pay a ridiculous amount of money to get a universal remote programmed to run that routine system. What a disappointment.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CanSonyDeliverQuality,
Thank you for the review and we're glad to hear that you like the picture quality of the TV. We understand your concern and we do apologize for the inconvenience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Picture quality
Sony TV Assessment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A built in antenna is advertised and doesn't work. There is no owners manual describing all the features available. Picture is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamP,
Thanks for sharing your review and experience with the A95L. We're glad that you like the picture quality of the TV. Your feedback about the antenna and manual is greatly appreciated. Help guides and manuals are available on our support website. You may find this link helpful:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a95l/manuals
To enjoy local channels from an antenna, make sure to connect an antenna to the TV. Once connected, run "Auto Program" to scan for available channels:
1. On the supplied remote control, press the HOME button.
2. Select Settings.
3. Select Channels & Inputs.
3. Select Channels → Cable/Antenna
4. Make sure that Antenna is selected for Signal Type.
5. Select Auto Program.
Note:
-Auto Program may take a few minutes if there are many receivable channels.
-The channels that appear vary depending on your region, and the type and placement of your antenna.
-The FCC may direct your local broadcaster to change the frequencies they use. If you are having difficulty receiving channels, perform Auto-Program again.
Additional troubleshooting steps are also available on this link:
https://www.sony.com/electronics/support/articles/00023587
You may also find this link helpful:
https://www.sony.com/electronics/support/articles/00258411
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Looking for Multi Screen or Screen Sizing?
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought mine in September 2023. I decided on this one, because it is suppose to have Multi screen and screen sizing (for gaming). All my TV's (4 currently) are Sony. Contacted Sony 4 times and still nothing. Could have saved my money and kept playing on my A80K or A90K TV's. Feel like I am being lied to. Definitely would put this under false advertising. Not a happy customer. Next time I check the competition.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RRTTX,
Thank you for the review and we do apologize for the inconvenience. We need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Was not impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed with this tv, unit would go blank for a few seconds at random times. This problem persisted even after a factory reset. Ultimately exchanged unit for a different model tv
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardD,
Thank you for the review and we're sorry to hear what happened with the TV. Update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a95l/articles/00028577
If the situation does not improve, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Normal?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but tv comes on again after you shut it off
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Netgear,
Thank you for the review and we're sorry to hear what happened with your TV. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. If that does not work, please email us at socialsupport@am.sony.com with the following details so we can help you out to resolve your issue.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David