Customer Ratings & Reviews
- Model:
- HTA9
- SKU:
- 6467424
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the HT-A9 system for its excellent sound quality, easy setup, and immersive experience. Many customers rave about the surround sound quality, saying it's perfect for movies and gaming. The system's phantom center channel and sleek design are also praised. However, some customers have experienced connectivity issues and drop outs, while others find the price to be a bit high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Immersion, Sound quality, SubwooferCons mentioned:Center channel
Great wireless home theater system!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I orignally purchased the A7000 along with sw3 sub and rs5 rear speakers. My living room is a open layout connected to the dining area. While I enjoyed this setup with great center cannel dialogue and rear atmos speakers, it wasn’t as immersive as i expected which I belive is due to my open room layout(understand sound bars will never provide true front separation) Missing a side wall to reflect acoustics doesn’t fully utilize the A7000’s abilities. Those with smaller rooms and side walls could have a better experience. After much research, HTA9 seems to fit the part, better front separation. While, these systems can never replace a true HT Setup, it really serves its purpose and provide more flexibility to without wires. Sound quality is fantastic and with the right content, you really feel the full immersion. It’s as if you are wearing a headset. The phantom center does a great job at simulating the center channel but this would be the only negative. Ive paired this with my A80J as the center channel which is certainly helps with center dialogue. This will be personal preference based on how it sounds. Between the sw3 and sw5 sub, the latter provides deeper bass and wider range to suit your needs. SW3 at level 10-12 is equivalent to a 3-4 on the SW5. If you live in a small apartment, recommend the SW3, other wise go for the Sw5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich, Awesome! We are so glad to hear that you are happy with your new HTA9! Hear sound beyond boundaries. With our unique 360 Spatial Sound Mapping technology, the HT-A9 immerses you, your family and friends in a multi-dimensional experience that takes movies and music to a whole new level. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality, Subwoofer
Sony HT A9 beats out the rest.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am upgrading from the old Sony Htz9f with added rear speakers which was advertised as dolby atmos but they lacked the upward fring speakers and relied on thier vertical sound machine to trick you but its was a failure those of you who own this system know what i mean. It was just a basic 5.1 surround. Now this new Sony HT A9 system with combine Sub HW 5 is truly an immersing feeling. All speakers of thr A9 are same size same power with each have its own upward firing speaker. Sounds you missed in traditional sound bars wont me missed with this system. Really feel like your at the movies which Sony is trying to achieve and they sure did deliver with the A9. You will need to select in the Sony settings, advance setting, audio sound then dolby speaker virtualizer to get the best dolby atmos effect. Also on your TV setting under advance setting under audio make sure you select the digital sound out to PASS THROUGH dont not leave it on auto or PCM. Make sure to enable Earc as well many dont know this and when they hook it up they feel like its a basic system but if set up correctly you will be amazed. Also under HDMI setting in the TV and Sony system select enhanced 4k not standard. Once you get it all dialed in you will experience movies whole new level this is the sound system to beat. Was considering the Sennheiser Ambeo Max but they lack rear speakers and from many audio files review this system beats out the Sennheiser and Samsung Q90B which i hear is great as well. But for me im sticking to the Sony HT A9. You can see my old HTZ9F in the photo. oh the Sub for the SW 5 is a beast. Hope this review helps yall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EWARAGO, Thank you greatly for sharing your experience and are we very glad to hear you are enjoying your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! Erin
- Pros mentioned:Ease of use, Sound quality, Subwoofer
Best for movie and music
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this system over the back Friday. This system is amazing. It is super easy to set up and It beats any sound bar. That being said, you have to get the Sony SW5 sub to get the best sound.If your living room has a high ceiling then the Sony sound bar HT 7000 sound bar with the same sub and rear wireless speakers would be the best choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HMehdi, Thank you greatly for sharing your experience so far with your HT-A9. We are very glad to hear you are enjoying everything about this audio system, and you feel sound from every direction and distance, even beyond the boundaries of your room. Glad to know that adding the optional wireless subwoofer SA-SW5 completes your overall home theater experience. Hear sound beyond boundaries. With our unique 360 Spatial Sound Mapping technology, the HT-A9 immerses you, your family, and friends in a multi-dimensional experience that takes movies and music to a whole new level. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Amazing when it works, but buggy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and immersion are great - huge step up from any soundbar. Be prepared for frequent trips into the setup menu to re-calibrate the wireless connection between the speakers. It seems like I need to do this every time I use it, but once done it typically gets me 3-4 hours of uninterrupted movie watching/music listening before it needs to be done again. Seems that Sony is aware of these issues, since they included an insert that is the first thing you see when you unbox (see attached photo).
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi djd123,
Thank you for sharing your experience with us. We're glad to hear you are enjoying the immersive sound and sound quality with your new HTA9 speaker system. Please make sure to install the control box and speakers at a distance of 1.5 m (5 ft) or more from a wireless LAN router, etc. It may be improved by changing the direction or the antenna’s angle of the wireless LAN router. You may check this link if the speaker sound skips or disconnected: https://helpguide.sony.net/ht/a9/v1/en/contents/TP1000196690.html
Should you need further assistance, feel free to contact us by sending an email to [email protected] with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The HT-A9 is one of our latest home sound systems, designed using the Omnidirectional Block concept. The cylindrical shape represents a single solid block providing 360 spatial sound. It fits perfectly against the wall with a flat rear surface. The light pearl grey color blends well with walls, shelves, and other interior elements. Our revolutionary 360 Spatial Sound Mapping technology creates up to 12 phantom speakers from just four real speakers. Surrounded on all sides by multiple phantom speakers within an optimized sound field, you’ll hear every flap of wing and gust of wind with incredible intensity. Thank you for purchasing Sony! - Kris
- Pros mentioned:Setup, Sound quality
Great Speakers
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these speakers now 6 months. They are fantastic. It's like being in a theater, The surround sound is excellent. I'll tell you how good they are, I heard a dog barking and I thought my neighbor's dog had got out again. I even went to my door and looked, wasn't there. Came back found out it was on TV. Easy set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cochise, Thank you for the amazing review! We're thrilled to hear you're enjoying the theater-like experience, excellent surround sound, and ease of setup of your new Sony HTA9. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! -Sam
- Pros mentioned:Sound qualityCons mentioned:Price
Frustratingly buggy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like a lot of people here, I am having the same issue with sound drop out through this system. When it does work it's very impressive but having to reset the system half way through a movie is, the opposite, of immersive. It's a shame because this is very difficult to recommend based on the current experience and I hope Sony does something to make these expensive, high-end item, more reliable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AtotheM, we are sorry to hear that you are experiencing audio dropout issues with your HTA9 Home Theater System. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please set the RF channel setting to ON or OFF by following these steps [Setup] - [Advanced Settings] - [Speaker Settings] - [Wireless Speaker Settings] - [RF Channel] to [Off], then set to [On].
For more information and troubleshooting steps, please check our help guide link: https://helpguide.sony.net/ht/a9/v1/en/contents/TP1000196690.html?search=rf%20channel
Should you need further assistance, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Sound quality
When its works its magic
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think that this speaker system when working well is magic. The sounds of individual raindrops can be heard in a storm. It is however still prone to drop outs between the front 2 speakers. And quite a few sometimes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Morpheus, While we're glad that you like most of the features, especially the incredible audio, we are sorry to learn that you are experiencing some audio drop issues with your HT-A9. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please follow these steps to troubleshoot. Please set the RF channel setting to ON or OFF by following these steps: Select [Setup] - [Advanced Settings] - [Speaker Settings] - [Wireless Speaker Settings] - [RF Channel] to [Off], then set to [On].
Also, please make sure that your HT-A9 is running on the latest firmware version for optimum performance. If the control box and speakers are too far away from each other. Bring them closer together. You may refer to the link below.
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a9/articles/00267910
Hear sound beyond boundaries. With our unique 360 Spatial Sound Mapping technology, the HT-A9 immerses you, your family, and friends in a multi-dimensional experience that takes movies and music to a whole new level. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
No wires!!! Hi end surround!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a few shows getting used to no center channel. Once your ears and mind adjust it actually amazing surround. Most tv shows and live games produce just a small amount of surround. Playing blu-ray movies through the PS5 is unreal. The PS5 plays surround through PCM, so Atmos is created through the 360 sound of the HTA9. I also have the SW5 sub which balances the surround really nice. My reason for buying is because I got tired of running wires all over my house just to get the surround. The HTA9 does all with 4 speakers plugged into the wall with self calibration. Of all the receivers and surrounds that I've had, it's hard to beat this product!!! Hands down my best yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chico, Awesome! We are so glad to hear that you are happy with your new HTA9! Hear sound beyond boundaries. With our unique 360 Spatial Sound Mapping technology, the HT-A9 immerses you, your family and friends in a multi-dimensional experience that takes movies and music to a whole new level. Thank you for choosing Sony! -Carl
- Pros mentioned:Ease of use, Sound quality
Great sound easy setup!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it sound better than my dedicated theater in my old home? No. Does it sound great in my oddly shaped living room and was it easy to install in my new townhouse? Absolutely! So far so good. I have zero connection issues, and I think the system looks pretty darn good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryJ, thank you greatly for sharing your experience and are we very glad to hear you are enjoying your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Unique! don't hesitate to buy them.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, they're fantastic! Everyone I've shown them to has Been wowed. One friend of mine kept Turning her head very quickly looking to see where the sound was coming from. Of course it's not exactly like being in the theater, but it's definitely reminiscent of being in the theater. I bought one for my bedroom and one for the living room with the mandatory Sony SA-SW5 300 watt subwoofer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BATROB, we're glad you love our product. Hear sound beyond boundaries. With our unique 360 Spatial Sound Mapping technology, the HT-A9 immerses you, your family and friends in a multi-dimensional experience that takes movies and music to a whole new level. Thank you for choosing Sony! ~Earl
- Pros mentioned:Ease of use, Sound quality
Sony HT A9
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my sound system from Bose Cinamate II to the Sony HT A9. I love every aspect of this new system. It sounds wonderfully well, and it is easy to setup. I’ll recommend purchasing the Sony SW5 subwoofer for a full cinema like sound effects.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enaz, Awesome! We are glad to hear that you are happy with your new HTA9! Hear sound beyond boundaries. With our unique 360 Spatial Sound Mapping technology, the HT-A9 immerses you, your family and friends in a multi-dimensional experience that takes movies and music to a whole new level. Thank you for choosing Sony! -Carl
- Pros mentioned:Subwoofer
Best Dolby Atmos HT-A9 w/one caveat.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a 7.1.4 all Klipsh. I even had the four Dolby Atmos speakers pointing down from the ceiling. This Sony HT-A9 when MANUALLY SET TO HIGH, is the best Dolby Atmos I’ve ever heard. Remember, you have to set it to high!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rgoo7anu, Thank you for the 5-star rating! We are glad to hear that you are happy with your new HTA9! Hear sound beyond boundaries. With our unique 360 Spatial Sound Mapping technology, the HT-A9 immerses you, your family and friends in a multi-dimensional experience that takes movies and music to a whole new level. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Its complicated...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound, nice look. I fortunately got a great deal due to Best Buys open box offer. Unfortunately the "excellent" condition i purchased was in very poor conditon. Dents everywhere, marks and dirt, so I had to return it. Otherwise I would still own it. I will be buyin a new one soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Supersyked, That's fantastic! We're extremely happy to hear you are enjoying the incredible sound quality and overall features of your new speaker. We're sorry to hear about the condition of your purchased unit. and it had to be returned. You can directly report your concern to the retail store. We hope that you will shop Sony again in the future and bring the theater experience to your home once your purchased a new HT-A9 again. Thanks for sharing your feedback! -Jess
- Pros mentioned:Sound quality
Great surround speakers!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These surround speakers sound excellent! Paired a Sony SA-SW5 300 watt sub with them. Connected to a Sony 65” A95L TV, which uses the TV speaker as the center channel. Sound great! I used the Sanus speaker wall mounts - worked great! Entire system is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, You definitely made the right choice! Thank you for taking the time to write such an amazing review of your experience with your HT-A9 Home Theater System. We're extremely pleased to hear you are happy with your purchase! We also agreed that the SA-SW5 wireless subwoofer is a great addition to your HT-A9 and that it immerses you even deeper into movies and music with its clear, thumping bass and subtle low frequency sounds. Also, thanks for purchasing the 65" A95L. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Sound System Luv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean sound with no issues. I am enjoying this system so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeandKrista, Thank you for your feedback and offering a fantastic rating on the product! We are thrilled to hear about your excellent experience with your Sony HT-A9 High Performance Home Theater System! It sounds like we hit the mark with the HT-A9. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Best Soundbar!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the sound quality, and it sounds more like all the speakers are working together to make it truly surround you cleanly and clearly, which IMO comes out more realistic than other systems. No dropout from day one, my system is so close to the modem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aram7x, Thank you greatly for sharing your experience and are we very glad to hear you are enjoying your HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. Nice to know that the issue that you are having the audio system has been resolved after the latest firmware update. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony HT-A9
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Fast delivery and no damage. The product make a good sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, AdeyojuM! Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase. Good to hear that you are now able to immerse yourself in a multi-dimensional audio experience with this High Performance Home Theater System. It sounds like we hit the mark with the HT-A9. Thank so much for the 5-star rating! -Jess
- Pros mentioned:Sound quality
You will not be disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Filled my family room with theater like sound. If you can afford the $$$ you will not be disappointed. Mounted the front speackers to the wall with a mount I made and the back speackers are on side tables
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jediknarf, Awesome! We are glad to hear that you are happy with your new HTA9! Hear sound beyond boundaries. With our unique 360 Spatial Sound Mapping technology, the HT-A9 immerses you, your family and friends in a multi-dimensional experience that takes movies and music to a whole new level. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
A ManCave addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love, these very immersive speakers. And awesome theater effect that keeps you in the action.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FreddieM, Awesome! We are glad to hear that you are happy with the sound quality of your new HTA9! Hear sound beyond boundaries. With our unique 360 Spatial Sound Mapping technology, the HT-A9 immerses you, your family and friends in a multi-dimensional experience that takes movies and music to a whole new level. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony HT-A9 wireless speakers recommendation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Sony HT-A9 soundbar. The sound quality is top-notch and fills my living room with rich, clear audio. The design is sleek and fits perfectly in my family room. One issue I have experienced is that if the speakers transmitter is too close to the wifi adapter, there can be some popping in the sound. However, this is fixable by adjusting the positioning of the devices and rebooting the speakers occasionally. Overall, I recommend the Sony HT-A9 wireless speakers to anyone in need of an upgrade to their home audio setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ginger, Awesome! We are so glad to hear that you are happy with your new HTA9! Hear sound beyond boundaries. With our unique 360 Spatial Sound Mapping technology, the HT-A9 immerses you, your family and friends in a multi-dimensional experience that takes movies and music to a whole new level. Thank you for choosing Sony! -Carl