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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 378 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the SA-RS5 Wireless Rear Speakers for their exceptional sound quality, wireless connectivity, and easy setup. They appreciate the long battery life and the immersive Dolby Atmos experience. However, some customers find them a bit expensive and wish they were louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Sony Dropped the Ball on These SR5's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony really dropped the ball on this one. You can barely here anything coming out of these speakers when watching a 4k movie with atmos, even on a disc player. They feel very hefty and and good quality, and they seem like they have the potential to put out some good sound but totally not worth the $600 asking price. I wouldn't waste any amount of money on a speaker that doesn't produce sound. Sony nneds to come out with a version 2.0 of this speaker so we can enjoy the full effect. I tried them for a week and returned them for a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Super disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited I should not have had my expectations very high. I’m very let down from the product cutting in and out very scattered, when it actually worked It sounded amazing. The problem is when you’re watching a movie and it cuts in and out at very annoying when you’re trying to focus and enjoy what you’re watching for the price should’ve been a lot better. I don’t know if there’s needs to be a patch, a new software or some type of update. I realize at the end of the day hard wiring is the best thing to do, so for now we have the sound bar with a subwoofer. Are there a 7000 and that is great it’s still as well disconnect to connect from the subwoofer, but that is a much rare occasion all I know for the price to the quality I’m very very unhappy and if they change that and they get a lot better with it I deff go back to it but for now that’s what we’re gonna stick with and if we’re gonna do a surround sound , it’s going to be all wired

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Total disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these speakers set up for a few weeks and had non stop sound issues. Every few minutes the speaker would disconnect and reconnect making the sound completely distorted. Returned and got a new pair and same thing. When they worked, they were great but just too much inconsistency with the bluetooth connection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bricked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rear right speaker was unplugged by a family member and I didnt know. Battery drained. When I plugged it back in, it wont sync to the bar, wont reset, and Sony had me try everything I already tried and it's bricked (flashing green light 3 times). Sony finally told me to take it to a 3rd party local company for repair. Waste of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Premium price, Subpar quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for a day, but then the rear right speaker wouldn't connect anymore. Good luck with the support offered and a 2 week replacement. Save yourself time and money. Don't bother with these.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Maintaining Connection Issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a few months then occasionally dopped connection to the sub and surround speakers. Then became contant disconnected. Its a pain to reconnect the sub and speakers all the time.Do not buy the soundbar with the sub and surround speakers.system was used with a compatiple Sony TV

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    What a scam!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bate and switched bought them on line, open box came broke untested, when I wanted to exchanged they wanted another 100.00 because the price went up in the 3 days it took to ship them, a total waste of time 3 day wait 2 hrs with Sony 4 hours with best buy 12 dollars in gas.I recomend sony Not Best But.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    $600.00 for this?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers constantly dropping in and out. When they worked, which was super rare, they were amazing, but it was far too often they didn’t and for the price, wow…I went with Sonos and have had a MUCH better experience.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could hardlwy hear sound, regardless of where speakers were placed….wireless connection was horrible. If you walk in front of them they start to cut out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    barely audible sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wanting to like them, but I could not hear anything out of them unless I had my ear directly at the speaker. The demo's gave off an incredible, audible sound; however, I could get no audible sound when watching movies. The soundbar seemed to output all the sound. I will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Quality Control at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be a open box subwoofer in excellent condition. However the subwoofer was DOA because whoever at Best Buy, was too lazy to plug it in to an electrical outlet to see if it actually turned on. Which it did not. Sadly I can not give zero stars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony Not Up to Par

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few short weeks then quit and no one could get them working again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price
    Best Buy Employee

    Rated 1 out of 5 stars

    Over priced

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely quiet and expensive not worth the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Back speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough. Have turned up to max. Only hear it if ear is next to it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Sad but true

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible connection issue, regardless of distance. Looks great but performs terrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RS5 Rear Speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the rear speakers, was able to link to the a5000 soundbar…once. Was able to optimize the speakers…once. Shut the system off over night. Lost linking on both speakers, was finally able to sync speakers, now the system will not optimize. Went through the troubleshooting, no help there. Waste of time and money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It could have been better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a proud perennial Sony customer. Sony made it, I purchased it and had both family and friends purchase it. However, with this unit Sony , have, alas, come up short.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Same your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really not worth a penny, you’re not gonna feel any difference having those, save your money and go buy another brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst speakers ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible barely hear anything out of it not worth the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless loses alot of sound quality, pass on this. Look for a wired system, the sound bar oveŕ powers these speakers.

    No, I would not recommend this to a friend