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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 123 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the high-quality build and feel of the Apex Pro TKL V2, frequently praising its wireless functionality and customizable switches. Many appreciate the adjustable actuation and extensive customization options, although some find the price point to be a significant drawback. While the battery life and ease of use are generally well-received, a few users express concerns about the software and RGB backlighting limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Rgb backlighting, Software

    Rated 1 out of 5 stars

    So close on hardware, ruined by software.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the hardware features of the actual keyboard. The keys were so bright, pretty, and felt like a dream. However this model DOES NOT HAVE ONBOARD RGB. Not to mention, no matter how you like your RGB, the ESC key will either flash green or stay green, overriding your selected color (for that key). Which if you are paying $250 for a keyboard, you’d expect full customization and not a random green key. Mine also came with a “critical firmware update” that took about 2 days for the start button to light up (don’t ask me). The keyboard is perfect for typing. The software and features outside of that suck. Too bad Corsair couldn’t give their software and steelseries give them this keyboard. I love the keys and typing on it, however I will be returning mine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will NEVER buy again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SteelSeries has NO replacement dongles! I lost my dongle during a move and worst part is that the dongle is REQUIRED to update the keyboard software. SteelSeries has NO options online for replacement and will force you through days of back and forth by email to tell you they aren't able to send out replacements either. Even worse, they offer replacements for older Apex Pro keyboard dongles online. It's something they CAN do but won't and those old dongles don't work regardless. This is a warning to anyone who buys this as SteelSeries will NOT help you out if you lose that dongle and you'll be stuck with what is essentially a brick since the Bluetooth connectivity is so bad and the wired connection isn't a priority.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Read before you buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 4 Months and then i got ghost touch. Steel series is no help. they just tell me to go through best buy since i bought it from them. i guess there warranty only applies to there products if you buy it directly front them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Find a different wireless keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some connection issues out of the box so I updated firmware. After the update, the Bluetooth would not connect and when it finally did the keys would take 30 seconds to register, if they registered at all. Did a factory reset and it would work for 15-20 minutes before not keys not registering again. After 5-6 factory reset I had enough and decided to return it. I own several Steelseries products and have had zero issues with them until this one. Do not buy until the firmware issues are fixed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues after a couple of month's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for a good 5 months and then they keys started pressing by themselves and made the keyboard virtually unusable.

    No, I would not recommend this to a friend