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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 423 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the Commander USB ScanSmart Laptop Backpack for its spaciousness, pockets, and USB charging port. They appreciate that it can fit a lot of stuff, has plenty of pockets for organization, and allows them to charge their devices on the go. While some customers have concerns about its durability, many find it comfortable and stylish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 423 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great gear bag.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gear bag. I record audio & video in random locations & have been searching for the perfect bag to hold the essentials to grab & go. I actually bought a few different bags to sort all the microphones, recorder, compact stands, laptop,two headphones, projector, rechargeable battery for everything & after packing them all up, this bag was the only one that fit everything & had compartments that made sense. All one type of gear in a specific pocket means I don't have to empty everything out to find the particular item I need. Returned the other bags and made this my garbage & go bag. It even fit my 62-Inch Camera Monopod when it is shrunk down to smallest size.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    LOVE AT FIRST SIGHT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a marine I proud myself in always being ready and having the right tool for the job. Technology wise this is my go to on the move producer bag. I was able to fit while traveling a - 1)microphone 2)audio interface 3)Akai MiniKeyboard 4) mouse 5)external harddrive and the large 6)17.5in Alienware computer. With more room left for books and other items. There's so many pockets organizing has never been so easy. This bag is currently in first place in my hall of fame of bags that were just meant for man to have. Infront of Triple Aught's Lite bag (tactical)

    I would recommend this to a friend
  • Pros mentioned:
    Pockets, Storage

    Rated 5 out of 5 stars

    Swiss gear backpack versatility

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this backpack for a few months now walking to and from school and this backpack has done a great job not only for its space but also for its good weather protection from the rain and all the small pockets that perfect for a myriad of things

    I would recommend this to a friend
  • Pros mentioned:
    Pockets, Size

    Rated 5 out of 5 stars

    Great Bag

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bag, it is quite big and holds lots of stuff with individual pockets designated to certain items. I also like the shoe/extra compartment at the bottom. Was helpful when traveling due to its size and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Travel Companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the SwissGear Commander USB ScanSmart Laptop Backpack for my work travels, and it has exceeded my expectations in many ways. Design and Functionality: The design is incredibly smart and well-thought-out. It fits a ton of items, including my laptop, tablet, documents, and various accessories. The ScanSmart feature is a lifesaver at airport security, allowing me to keep my laptop in the bag while going through the scanner. Storage Capacity: This backpack has ample space for everything I need for work and even for weekend personal travel. The multiple compartments and pockets help keep everything organized and easily accessible. Comfort and Durability: The padded shoulder straps and back panel make it comfortable to carry, even when fully loaded. The build quality is excellent, and it has held up well to the rigors of frequent travel. Convenience: The built-in USB port is a handy feature for charging devices on the go. It's a small but significant addition that makes a big difference during long trips. Room for Improvement: The only thing I would change is the water bottle holder. While the insulated pocket is useful, I wish it had a true water bottle holder for easier access and better fit. Overall: Despite the minor drawback, this backpack is fantastic for both work and personal travel. It's versatile, durable, and thoughtfully designed, making it an essential part of my travel gear.

    I would recommend this to a friend
  • Pros mentioned:
    Pockets

    Rated 5 out of 5 stars

    Good bag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backpack itself is well constructed and work, but together, there are a lot of pockets for me to place any electronics and other daily use items. There is a shoe compartment that integrates along with the backpack. I really like the charging bank pockets and pass through holes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Travel Backpack or Even Daily Bag.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backpack, high quality zippers that I can already tell will last many years to come. The fabric is very durable, the seams are sewn with high quality thread, it comes with a manufacturer warranty, and it is a perfect laptop travel backpack. The handle on top is reinforced and can handle the weight of it even when fully packed; additionally, it is comfortable on the hand unlike the thin fabric handles on cheaper bags. This backpack is well worth the price tag. I've used this bag to replace my current daily pack, and it is chugging along perfectly and leaves me with a smile every time I open the zipper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest back pack I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so my back packs and never use them. This pack has all the space and pockets to keep everything organized and separated. I can even keep a small amount of food in it and it’s keep cool for a short time since I’m military and regularly carry my lunch while deployed or working 12s. It has a space for my laptop and gaming systems. Cloths for the gym. Notebooks and so much more. I will forever use and love this bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will never carry anything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack has all the space you need. I use to carry a gym bag to work everyday. However this bag as replaced it. It has all the pockets for my tablet AND laptop. I am able to put my uniform in there and still have plenty of room for my lunch to be packed. It is so comfortable and convenient! I love this bag!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This bag is amazing for school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a doctoral student who wants to put their purse, lunch bag, and computer bag all in one….this is the bag for you! I have a 15.6 inch computer that fits very nicely in this bag. The shoe compartment I use as my lunch bag and the top portion like the first zipper as a holder for keys and wallet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backpack for day to day or traveling, I use this on a regular basis for my 24hr to 48hr shifts as a firefighter .It fits my electronics and clothing as well as miscellaneous things, without it all being crammed. Also has Plenty of pockets.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good bag

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good bag. Not too big. Not too small. Nice sneaky little pockets everywhere. Durable and even has a pocket to store cold items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't waste your money on any other backpack.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about paying that much for a backpack that I may not use or utilize that much... I was wrong! I use it every day, and I utilize every pouch/pocket, too. I also use the pocket at the bottom for an extea pair (size 14) of Hey Dudes. It also has a thermal pocket to keep your drink cold/warm. It goes almost everywhere I go, and it's very comfortable. My two youngest have one for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SwissGear backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Swiss Gear backpack is exactly what I was looking for and the price made it well worth it. It is very sturdy and made of good quality material. I'm going to love my backpack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I had this earlier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect bag to have my laptop and accessories in fitting it perfectly. My mouse, mouse pad and charger barely fill it with my laptop in it aswell.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Best Buy Employee

    Rated 4 out of 5 stars

    Super Durable and Functional

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this backpack for 2 weeks traveling across Italy. Held up very well, and holds an insane amount of stuff, while looking good. Minus one star because the laptop pocket can accidentally open causing all your stuff to fall out. This only happens if you leave the both zippers at the top, but still annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for 3 months. I took it with me on two plane trips and have used at work every single day. Holds my lunch, two waters, my screwdriver kit, a book, 16” laptop, mouse, battery pack, and my tech bag comfortable. No noticable wear on the zippers yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swiss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product same as shown on website and quick arrival

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the right pockets in the right places

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice bag. Excellent quality. All the right pockets in the right places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable work bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bag!! It has al hidden compartments froor my snacks and cables.

    I would recommend this to a friend
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