Customer Ratings & Reviews
- Model:
- 65Q550F
- |
- SKU:
- 6593220
Customer reviews
Rating 4.4 out of 5 stars with 562 reviews
(562 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, price, and easy setup of the 65" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV. They appreciate the vivid colors, sharp details, and great sound. Customers also find the TV to be a great value for the price, with many features typically found on higher-priced models. The easy setup process and user-friendly Fire TV interface are also praised. However, some customers have experienced issues with the Fire TV interface occasionally showing ads, the remote having a delayed response, and the TV not recognizing external devices like soundbars. Additionally, a few customers have reported problems with internet connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
The wife loves it and so do I
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this tv for a cpuple weeks, and thus being the first time owning the TCL brand, I am overlly happy with this tv! The picture is great, like really good. The colokrs pop and the darks are pretty good for not being OLED. Pros: Decently smooth OS operation Great Picture quality Remote quality Reliable internet connection Price Cons: Light Bleed visble in really dark scenes Speakers sound okay but not great Those being said, Ive come to really like this TV. The few cons that it does have do not have any significant impact on or outweigh the goods. I would hoghly recommend considering this tv for the prive point/size.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Andrew,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
"I recently purchased the TCL - 65"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have recently acquired the TCL - 65" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) and I am thoroughly impressed by its exceptional picture quality and advanced smart features. The colors are vivid and realistic, showcasing deep blacks and remarkable detail, even during fast-paced action sequences. The user interface of the smart platform is user-friendly and straightforward to navigate, offering a broad array of streaming applications. Additionally, the sound quality is commendable for a television of this size. In summary, this television represents an excellent option for anyone seeking a premium viewing experience at an affordable price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EdnaR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Soooooooo happy with my purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG… need I say more, well of course I will. Picture perfect, Sound incredible. Colors vibrant. Comes with 1 year manufacturer warranty and I purchased the extra 5 years for a mere $69 bucks the was a complete steal for $329… really how could I go wrong. So pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
PERFECT budget TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just moved into an apartment and needed 2 tvs. I was contemplating a 65” and a 55”. But when I saw the price difference and read some reviews I ended up just getting 2 65”. One for the living room and one for the master bedroom. I just have to say i cant beleive they are this affordable! They feel like a nicer tv versus what they are priced at. Sound might be a little lacking, but I always use receivers or soundbars anyway. Picture is amazing, and lots of access to settings. Always wish there were more settings, but this has a surprising amount.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Affordable with crisp picture and brightness
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the brightness and clarity of the picture in brightly lit room. The brightness is excellent when lights are dimmed. Opening apps and shows seem slower than previous TV.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote
Rated 5 out of 5 stars
I like this big TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great price. The only downside is the remote response is not as fast as the FireTV cube
I would recommend this to a friend Rated 5 out of 5 stars
Impressive Picture Quality and Great Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the TCL QLED TV from Best Buy, and I couldn’t be happier with my decision. The picture quality is outstanding—vivid colors, deep blacks, and excellent contrast, thanks to the QLED panel. Watching movies and shows feels like a cinematic experience, especially in 4K. TV interface (depending on your model) is super intuitive and fast, making it easy to switch between apps like Netflix, YouTube, and Disney+. I was also pleasantly surprised by the sound quality, which is clear and loud enough for most rooms—though I might eventually add a soundbar for a fuller experience. Setup was quick and straightforward, and the design is sleek with thin bezels that give it a premium look. Overall, this TV offers top-tier features at a budget-friendly price. Highly recommended for anyone looking for great quality without breaking the bank!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RavelR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Patio TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great picture and easy to install. I was able to adapt the existing mount to use with the new TV.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
TLC 65 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV the picture is great and the price for 65 inch. I highly recommend it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JesicaB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 65” with ultimate performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently got the TCL 65” Class Q5 Series 4K TV, and I’m beyond impressed! The picture quality is sharp, vibrant, and immersive, making every movie and show feel like an experience. The smart features are super easy to use, and the sleek design looks fantastic in my living room. For the price, this TV offers unbeatable value with great performance. Highly recommend it!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Vicky,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and awesome sound, color, and options. I am able to get all channels just using the antenna setting. Say goodbye to cable TV and more money in my pocket. The antenna that I used is very inexpensive so I know that if I invest in a better antenna, I will be able to gain even more channels. This TV has several options, and the sound is incredible. Very clear picture very clear audio.
I would recommend this to a friend Rated 5 out of 5 stars
Unparalleled Entertainment with TCL Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TCL with integrated Fire TV offers excellent 4K image quality, vivid colors and very fluid performance. The Fire TV interface is fast, easy to use and compatible with Alexa. Ideal for streaming, movies and games. It has a modern design and a very competitive price.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 65" TV - love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier with our purchase! From the customer service to the product itself - outstanding!! Hannah was incredibly knowledgeable and helpful! The TV is everything we were hoping for!
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy for the Money! ;)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you really cant do better! the built in interface is a little slow but again for the money the picture quality and brightness even in a well lit room is amazing! I am really happy with this TV! Look how bright it is in the attached picture even with lights on and sun coming in the window!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bang for the buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Size, picture quality, and features was a heck of a deal for the sale price of $330.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChadD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tcl great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for the price, clear, sharp, good in depth picture,it is not the bigger brand but it is a tv. Would buy another if i need too.
I would recommend this to a friend Rated 5 out of 5 stars
Works pretty good!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old TCL tcon gave out, bought this one while i waited for parts, decided to keep it since the quality for the price was worth it and im able to play my PC games at 4k 60fps! I would recommend this for someone on a budget, or you could save up a bit more and get the hdmi 2.1 version for its extra benefits
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Emmy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome tv.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second tcl tv. The picture quality is supurb to my last 55" set.highly recommended ..
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CurticC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tcl 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for the buck great picture added tcl soundbar and subwoofer all in for $400
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Luv my new TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. I love everything about it. Thanks for the great Door Buster price, too, that you price matched for me! Customer for life!
I would recommend this to a friend