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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 64 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
80%would recommend to a friend

Customers are saying

Customers appreciate the Q85H sound bar for its exceptional sound quality, with many praising its impressive bass and overall clarity. The Dolby Atmos feature is also well-received, with users highlighting its seamless pairing and enhanced movie-watching experience. The convenience of wireless rear speakers is another highlight, contributing to an immersive surround sound setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Rated 3 out of 5 stars

    Not worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The severe lack of adjustment on this device is inexcusable for the price range - there are several within this bracket that have the basic ones (you know, +/- L/R/C/SW/etc.) You get a low/med/hi for the surround volume but the terrible app for the device doesn't even label it as such, just says speaker volume. You get a few canned presets, and a canned AI scan of your listening environment. If you're comfortable with this idea in this price bracket then it might be acceptable, but none of this is new and TCL has no excuse for unbinding at least basic volume leveling from the system. Sound quality is low-mid but that's subjective - sounds muddy compared to what it is replacing - almost like I'm listening to a set out of polarity. I can't balance the room because I can't adjust the output levels beyond a mix & match of their predetermined settings and whatever 'AI sonic' dreams up from my seating positioning.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi jlaine,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound! Less bang for the buck! -MOTR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MOR- (Middle of the Road) Very fair sound and features, but not for the price point. A $300--$375 is a more realistic and fair price for the sound bar. Not too extreme high quality but still has appeals to those who wants better! Better than basic features. Overall I recommend this product if you want better than basic sound from your speakers on the TV or better than an entry level sound bar. This soundbar is definitely next level especially if you pay close attention to the details in sound when watching a movie. Wait for a sale;)

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HoraceW,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Decent not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad nor good just okay for the sale price of $499. I would rate the sound as whole 6.5/10. However with compatible TCL tv 7.25/10 a little better. I'm comparing the sound wise to the Samsung q730d 9/10 as I have both. It just lacks depth/ detail with music especially. The bass is more boomy and less precise just don't hit the same lol. The app is just frustratingly lazy not going on there just very simple. I knew that beforehand but I thought maybe the sound would be better. So the lack options to make adjustments is crazy. Anyway I wouldn't buy unless you have you a TCL 2023-2024 model/under $400

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi VictorV,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar looks good but isn't. It has 2 modes, too low or too loud, and adjustability is minimal. The bass was excellent. Not very compatible with game systems though. Compare the pros and cons with your needs. More reviews on Reddit.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dreamwad,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was returned after about a week of trying to make it sound acceptable. Dolby Atmos sounds pretty great, everything else, not so much. Mid tones over power all dialogue. The rear surrounds almost always had a “wind” sound that was very distracting. Treble was nonexistent.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BarryB,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you were not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support