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Customer Ratings & Reviews

Your price for this item is $175.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 176 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers find value in the Technics EAH-AZ80 earbuds for their exceptional sound quality, comfort, and multipoint connectivity. Users rave about the crystal clear audio, effective noise cancellation, and comfortable fit, even for extended periods. The ability to connect to three devices simultaneously and the impressive battery life further enhance the overall experience, making these earbuds a popular choice for those seeking a premium listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Almost absolute perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a programmer and I use headphones for 5+ hrs every weekday. These are the headphones I've considered in this comparison review Sony XM4, XM5, Sennheiser Momentum 4, Sony ULT Wear The negatives: The lack of bass. I don't think it has any base. If you are listening to rock, you will hear the bass guitar just fine but you wont really hear the kick from the drummer. I know these are in ear headphones but the extremely buggy and a pain to deal with Sennheiser Momentum 4s beat these guys in sound. That being said, these are very very close to it. The lag when you are using touch controls on ear pieces. This is apparent to me especially when I am trying to tap it twice to get to the next song. Often, it wont register the second tap and will just pause the song as if I had one tapped it. Even when it registers correctly, there is a half second delay till it actually applies the command. The positives: Super comfy. I noticed at work I just don't take these off anymore. I constantly took off the other headphones I mentioned above. Noise cancelling: Wow... Seriously impressive. I can compare this to the Sennheisers because both of them I've had in the same environment and pretty much one after another. These are amazing. Almost as amazing as the over the ear XM4s. Seriously impressed. The battery: As I said, these are on my ears the whole time I am at work. After 7+ hrs of active noise cancellation, close to my leaving the work time (I dont take lunch) I get a notification saying "charge the headset" but it never dies till I leave from work. I can safely say I get 8 hours of ANS with these which super impressive. The 10 minute drive I do to my gym after work gives me back almost %80 of charged headphones. Great deal Connectivity: Never had a single issue. It just connects to things that I expect it to connect when I turn them on and stays connected. Sound: Even though I'd like to have the bass little more pronounced, it really does sound crisp and clear. It still has bass I just wish there were just a little more I've used all those headphones from minimum of a month(Sennheisers) to a 3 years(XM4s). I was going to try the Denons but I am keeping these. I don't need to get anything else. Great headphones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My New Favorite Premium Earbuds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Technics AZ80s everyday now for the past week and a half. Out of all flagship earbuds I've owned in the past, these are by far the best sounding earbuds I've had the pleasure of using. However, do bear in mind that if you're looking for headphones that produce loads of maximum volume, these AZ80s are not it. While they produce a respectable level of volume, these earbuds are more geared toward providing a premium Hi-Res wireless audio experience. What you end up with is a very balanced and optimally tuned soundstage. Not only do these sound great, but they're also feature packed. They have some of the best ANC I've ever used, multi-point connectivity, great battery performance, support for SBC/AAC/LDAC codecs, IPX4 water resistant (for earphones, not the case), a plethora of earpiece sizes and shapes to find the right fit, and a supported wireless Qi charging case. In terms of the audio performance, on the default EQ setting (i.e. "Direct"), you get a very wide and open soundstage. Vocals are incredibly clear and rich, treble & mids sound crisp, and the bass is perfectly balanced (punchy bass with a decent level of depth). While the default EQ preset is perfectly suitable for most music genres, the Technics "Audio Connect" application is a must download on Android or iOS due to the copious amounts of customization options available. I've used these earbuds extensively with my Samsung S22 Ultra. If you're on Android, then you're in for a special treat; LDAC enabled audio! In order to enable the LDAC codec I did have to enable LDAC in the Audio Connect app first. Only then was an LDAC toggle option available under my "Bluetooth connection settings". Music with LDAC enabled on my S22 Ultra plus the Technics AZ80s is a match made in heaven. The music genres I've listened to the most while using these AZ80s has been electronic/techno, country, hip hop, metal, classic rock, jazz, and classical. The EQ presets "bass+" and "super bass+" complemented the electronic/techno and hip hops genres perfectly. For classical, country, and jazz, I loved the "dynamic" and "treble+" presets. The result was a a very clear, clean, and open sound stage that really allowed me to discern the different instruments. Of course, you also have the option to create your own custom EQ presets. I'm a huge fan of "Multipoint" feature with these AZ80s. They allow you to have up to 3 bluetooth devices paired at the same time. As far as I know, these are the only earbuds on the market that allow for up to 3 devices. Do bear in mind, however, that having LDAC enabled only allows for up to 2 devices. Switching between multiple devices was flawless for me. I noticed that for the most seamless transition, it helped to pause or minimize whatever content I was listening to between switching over to another device. The fit of the Technics AZ80s on my average sized ear canals are very snug and comfortable. In fact, these might be the most comfortable in-ear headphones I've used. I was pleasantly surprised as they are fairly large earbuds in comparison to some other earbuds on the market. I've taken these to the gym and have done resistance training, I've ran with them, and I've also rowed with them. I'm happy to report that these are great workout companions that shouldn't fall out of your ears so as long you choose the correct earpiece size. Also, since they're IPX4 certified, getting sweat on them wasn't a concern. Technics includes 7 different earpiece silicone sizes all the way from various extra small sizes all the way to extra large so that you find the most comfortable fit as well as the best seal for ANC. Speaking of ANC, it is bar none the best ANC I've experienced on any in-ear headphones. Not only did it do a fantastic job of drowning out all the background noise around me, but it allowed me to customize the level of ANC that I wanted applied to my surroundings via a slider wheel on the Audio Connect app. The same goes for the Ambient Sound settings which allows the earbuds to detect natural voices around you and emphasizes those sounds over your music. This is such a useful feature for me at work as I tend to work with earbuds on. This allows me to hear my co-workers if they're trying to get my attention which also beats having to pause the music or take my earbuds off. These Technics AZ80s have proven to be the complete package for me. Not only are they the best sounding earbuds I've heard, but they come packed full of premium features that are useful for my everyday life such as ANC, multipoint, and their versatility in the gym. They also have a long battery life providing up to 7 hours of life (real world use for me with LDAC enabled and high volume was more like 5 to 5.5 hrs) plus 24 hours of backup battery with the charging case. The charging case is also Qi certified so it can be charged wirelessly! A 15 minute "quick charge" session also provides an additional 70 minutes of playback! If you're looking for a premium audio experience in a portable form factor, I highly recommend checking these out.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your extensive and positive experience with the Technics AZ80s earbuds. Your detailed review provides valuable insights into their performance and features. We appreciate your recommendation of these earbuds, and we hope they continue to enhance your listening experience! -M Panasonic

  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Technics Revival

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been years since I've come across the Technics brand. I remember them as making really high end receivers years ago when I was growing up. So I was very surprised to see the brand name resurface with these earbuds. And boy did they get it right. These are hands down the best earbuds I've ever used, from comfort, to features, to sound. Everything about them is perfect. First, the most important attribute of earbuds, sound. The sound is so crisp, everything I listened to, from Nina Simone to the National sounded like I was hearing the music anew. The lows and highs all hit the perfect pitch. Not to mention these earbuds have the most fully customizable sound via the app so you can tune it to how you like it. Second, these buds have a very comfortable fit. They come with an arsenal of different sized tips, so there is likely a size for everyone. They stick in you ear with a little twist, and I've never felt like they loosened over time. Third, they look great. The case and the outside of the earbuds have a milled finish, giving them a very high end appearance. Fourth, the app is the best I've seen. Everything is fully customizable, from the sound to the amount of ambient noise you want to let through. And last but not least, these are the only earbuds I've used that allows me to connect to multiple devices. I've owned multiple pairs of earbuds that have been rendered useless because the pairing function eventually breaks down from constantly pairing and unpairing. I have these paired to my phone and laptop and I never have to worry. The only flaw I've found so far is the very annoying voice that says "connected" 2-4 (maybe 6 if you have 3 devices connected) times (once for each earbud and once for each device) every time you put them in your ear. Some sort of ding would suffice, and I haven't found a way to turn the voice off. The only other improvement I would make to these is to support some of the new 3D sound formats, like Dolby Atmos, but they sound so good as they are it wouldn't be a dealbreaker for me. Highly recommend!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your fantastic review! We're delighted to hear you're enjoying your experience with our product. Your feedback is greatly appreciated! -M Panasonic

  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Terrific sound, great app

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Technics earbuds are great. The sound quality is amazing - very clear and no distortion or "tinny" sound. The installation and pairing processes were flawless and very quick. The app is great - I use it mostly to see the charged percentage on both the earbuds and the base unit as well as to change from noise cancelling (which works extremely well) to ambient sound. You can also adjust the base, treble and other enhancements quickly using the app, but I found the factory settings work quite well. The base can be charged using a standard USB Type C plug which is very convenient. The noise cancellation works so well it's easy to get engrossed in what I am watching, or listening to, and totally forget about my surroundings. The earbuds are incredibly comfortable, even after 2-3 hours. They also stay in place when bending over or moving my head. The navigation controls are easy to use, particularly pause (one touch). I usually adjust volume on the device, rather than on the buds. The best thing about these Technics is definitely the sound quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience with the Technics earbuds! It's great to hear that you're enjoying their sound quality, ease of use, and various features. The convenience of USB Type-C charging is indeed a plus, and we are happy to hear that the noise cancellation works effectively, allowing you to fully immerse yourself in your audio without being disturbed by your surroundings. -M Panasonic

  • Rated 5 out of 5 stars

    Even better than expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pulled the trigger on these after reading all the great reviews and could not be happier! I was actually surprised by the quality and performance. I still have several other sets of earbuds, but they will no longer be used now that I own a set of az80s!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It's fantastic to hear that you're so pleased with your decision to purchase the AZ80s! It sounds like they've exceeded your expectations in terms of quality and performance. Enjoy your new earbuds, and may they continue to bring you excellent sound and comfort! -M Panasonic

  • Rated 2 out of 5 stars

    A waste of money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was very happy with this purchase. They were one of the more expensive options, but the quality out of the box was top notch. Panasonic had outdone themselves with their multi pairing capabilities and the overall range of sound quality. Unfourtunately, just like other reviews warned me about and I chose to ignore. After about 3~4 months, the headphones began to drop volume significantly and now are almost barely usable. They also have begun to have issues holding a charge without cleaning the charging contacts and forcing them into their slots. I have had many pairs of bluetooth earbuds. These were the most expensive ones I have ever purchased, and for the price they are not worth it. I also found out when trying to get these serviced, that Panasonic does not support them directly in any way, and the local repair shops their support articles led me to would not return my calls or my emails, even when I was asking to pay whatever price to have them serviced.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your experience with us, and we are sorry to hear about the issues you've encountered with your earbuds. To address the current issues, we recommend performing a factory reset on the earbuds, as this can sometimes resolve performance problems. If the issues persist, please note that our warranty does support the earbuds, but it requires sending them to our main authorized service center for repair. Please contact our customer support team for further guidance on how to proceed with the warranty service. We appreciate your patience and are committed to resolving this for you. -M Panasonic

  • Rated 2 out of 5 stars

    Poor ANC - not for commuters

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying that if you are looking for premium ANC earbuds for commuting, these are not for you. They do an ok job filtering the lowest frequencies, but anything higher than, probably a few hundred Hz, no dice. While waiting for my train, passing trains completely drown out my music (I actually feel like the train noise is being piped in through the buds). On the train I hear every creak, bump, etc. I can clearly hear announcements. And conversations are audible (though not always intelligible). Additionally, while walking with ANC enabled, even a light breeze rumbles through the earbuds (absolutely no wind suppression). It's a shame because the sound quality is excellent. Unfortunately, that's about the only real positive I can report. These buds ship with 7 ear tips sizes - which gave me hope that I would find a good fit. It's unfortunate that 5 of the 7 are medium and smaller. And the "large" and "x-large" just aren't. And, before you say that's why the ANC is not effective, I have premium silicone tips that seal well and pass the app's fit test. Speaking of the app, though powerful, it is unnecessarily complicated. For instance, there are two different places to set the strength of the ANC (overall strength and, as best I can figure, a frequency filter). The one good thing about the app is the ability to customize the tap controls. I own an almost two year old pair of Sony WF- 1000XM4 that I'm looking to replace. They have very good audio (though not as good as the Technics) and very good ANC (perhaps not quite as good as the current Bose QC2, but pretty close). But overall they check more boxes than the current crop of premium (EXPENSIVE) ANC earbuds I've tried.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We understand your disappointment. It’s important to us that our customers are more than satisfied and we will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Premium equals 10mm Driver Upgrade ! Drop the Bass

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technics has a brand heritage and history that's synonymous with quality and performance. My knowledge of them prior to having these was their turntables and their upper echelon home tower speakers. The sound clarity and power handling were unreal which is why when I saw these I knew I needed to try them out to see if they were anything like their big brothers. The first thing that stood out from the pack about these ear buds was the fact that through their Multipoint connection technology you can connect them to three different things at once. Second would be they have a 10mm free edged dynamic driver that gives a really nice bass in the ear. They are IPX4 water resistant, I never knew what the ratings meant but this means they're good against "splashed water" (the ear buds themselves, not the charging case!) So to be safe I wouldn't get them near water definitely can't swim with them! They're quoted as having seven hours of play time with ANC turned on, and with the case having an additional twenty-four hours of power. I have yet to listen to music anywhere near that long to test them without putting them back in the case while I'm not using them and then they've been fully charged again. In the box you're gonna have a wide variety of bud sizes, usually I see three ..small, medium, and large. Extra small type one, extra small type 2, Small one, Small two, Medium, Large, and extra large. So 7 ! different sizes! You get a usb type C cord for your case but to be honest its ridiculously short! The styling and look of both the case and the buds looks expensive with a black brushed aluminum top with the Technics logo on top! The case is wirelessly rechargeable so the extra short wire they provide you with isn't a necessity if you already have a wireless charger. These sound amazing.. crisp and clear, a nice bass. Especially after tweaking things in the app. If you're looking for ear buds that'll check all of the boxes these are the ones! They do have these which are the upgrade or next model up from the HiFi True Wireless Earbuds. The only difference between the two are the upgrade in driver size from 8mm to 10mm which like in any sound system more size, more sound. you're getting a better bass in my opinion. $50 difference between the two to get the upgrade is worth it to me!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your experience with the Technics earbuds. We're delighted to hear that these earbuds have lived up to the brand's reputation for quality and performance! -M Panasonic

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Very nice but...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I’ve said in other reviews, I love the Technics line and feel like you know you’ll be getting quality with it. That is absolutely the case with theses earphones, but the difference here is, I also had the opportunity to try the model one step (half a step maybe?) below these (AZ60). Here’s the thing, there’s a noticeable price difference between this and the AZ60s, but not a huge difference in the specifications between the two. The main difference is the driver size which is 8mm on the AZ60s and 10mm on these (AZ80). Yes, the larger driver size is meant to produce stronger sound waves. But keep in mind that every other spec between the two models is the same, plus the same features (noise canceling, water resistant, controls, app, etc.) With all of the above in mind, these earphones produce excellent sound (calls are clear and crips and music is deep and almost seems to flow through you as you listen). They have a sleek design, easy setup/connectivity, and a cool app that works as expected. BUT all of that is offered in the AZ60 model as well. I have owned a lot of different speakers and headphones, and frankly, I really don’t hear much of a difference between the two models. With that in mind, these are fantastic earphones that produce the quality of sounds you’d expect from Technics, but I don’t think they are better or offer enough of an upgrade to the AZ60 to warrant the price difference. So, while I recommend the product itself, I would also recommend the AZ60 over these, the AZ80 model.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your insights and comparing the Technics AZ80 and AZ60 earphones. We appreciate your loyalty to the Technics brand and your thorough evaluation of both models. It's great to hear that you've had a positive experience with the AZ80 earphones, finding them to produce excellent sound quality for both calls and music. We appreciate your thorough review, and if you ever have any further feedback or questions in the future, please feel free to reach out. Your feedback helps us continually improve our products and serve our customers better. -M Panasonic