Customer Ratings & Reviews
- Model:
- TBS-6300-01
- SKU:
- 6474477
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Recon 200 Gen 2 headset's sound quality, comfort, and compatibility with multiple devices. Many also praise its lightweight design and the value for the price. However, some users have reported issues with microphone functionality and volume levels. Improvements in these areas would enhance the overall user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
could be way better for the price we pay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For starters the turtle beach recon 200 headset feels great on the head, but it does have a lot a flaws for the price that was paid. when i first brought the headset it looked nice for the price but the moment i used them and started talking online with friends the headset had a lot of echo even if i adjusted and turned the volume down it echoed a bunch. the mic would barely be able to pick up my voice even when i was talking at a normal tone, and every time i would move my body/head the headset would squeek as if it was being moved a lot, and recently like 2 days ago i went to take my headset off and sit it down on my desk and when i went to carefully pick them back up and put them on, the right side of the headset snapped and started dangling
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Michael! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Cons mentioned:Microphone
Low grade cheap headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use with my xbox, the mic is too short and my friends will randomly get feed back echo from me. The headset also fits a little too tight even after adjusting. Fyi you get what you pay for. Id recommend going for a higher tier headset and save urself the troubles
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand with the feedback. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Comfort, Sound quality
Alright
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic is not good. Sound is fine and comfortable but the mic is not good at all
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Tyler,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 GEN 2's microphone. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Will not buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great Mike works great, but the chords keep breaking where they’re attaching to the
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Sound quality
Broke soon after purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good but the structure broke with in a few months of purchase. Ive been using themnwith duck tape on them more than i did without it. Cheaply made
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Turtle beach quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For controllers it messes with audio when plugged in once in a while. Either static through mic or static through audio. Other than that great headphones if you want it really loud or adjustable.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello CJ! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Sound quality
Bad echo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset has pretty good sound quality but the mic echo is awful. Me and my boyfriend both got a set at the same time and when we talk to each other we have to turn the volume almost all of the way down to keep the mic from picking up the sound. I can even hear his gameplay. I do not recommend
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, this is quite odd! Our Support Team would is always happy to help, and would certainly want to hear about this so they can lend a helping hand with some troubleshooting or, if need be, warranty replacement service.
That team can be reached directly from the Support Section of the main Turtle Beach website via their Contact Form or their Live Chat service. Live Chat is available between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page within the support section of our site.
Best regards!
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great headset. Terrible microphone quality and not comfortable
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Carson! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Comfort
Below Average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable is about all I can say is great. I bought these so I didn't disturb others while playing but the game audio is horribly low no matter what setting. I haven't even tried the mic out yet and don't plan to. I am currently shopping for a better set.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
Thank you for leaving your feedback; however, please allow our team to assist you with troubleshooting as this is a powered headset and the audio should not be low when charged & powered on! Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Volume
Didn't work returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work for me volume t.waa tuned all the way up & could barely hear anything
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Christopher!
We are sorry to hear about your experience with the Turtle Beach Recon 200 Gen 2 Headset.
Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Cons mentioned:Microphone
50/50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little bit disappointed the microphone doesn't work but I am able to hear through it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Robert!
We are sorry to hear about the inconvenience you've had with the microphone on your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
- Pros mentioned:Sound quality
Not worth the headache to buy this headset!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job with decent sound but very uncomfortable to wear. Save your money and buy the Xbox headset!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello James,
We appreciate your feedback! Please know that we get very few complaints about sizing or comfort issues.
Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers.
Please bear in mind that your headset will wear in over time, which should result in a better fit after you've used it for a while.
If you have any further questions or concerns, our dedicated Support Team would be happy to help! That team can be reached directly via their Contact Form on the main Turtle Beach website. That form can also be found within the website's Support section.
Thanks again and have a wonderful day!
- Pros mentioned:Sound quality
Turtle Beach RECON 200
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Turtle Beaches hearing quality is excellent, however all of my friends told me I was echoing after checking all of my ports to insure they were on the right mode and plugged in all the way!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about this inconvenience! Please allow our Support Team to lend a helping hand with some troubleshooting.. Our Support Team can be reached right from the support section of the Turtle Beach website and are always happy to provide assistance as needed under the warranty our products are sold with.
Best regards!
Ok entry headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset lags during game play. Microphone position can be inconvenient.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Terence! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
It works, but not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a headset, and it works. Wasn’t a fan that being wireless you still have to plug into the controller though. Battery is okay but not great and the Mic isn’t much better, I don’t get allot of positive feedback on the volume others hear me.(and it’s not a settings problem) I feel in general turtle beach is not what they used to be and I think this will be my last headset from them.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback. The Recon 200 is a wired, powered headset; and can only function with its cable connected to a device & its battery has been charged. The headset is powered in order to allow several of its features (ex. Built In Mic Monitor) to work properly.
We're not sure what you mean when you refer to the headset as a wireless device. With that being said, our Support Team would be happy to assist you with some troubleshooting to clear up the inconveniences you're having. They can also assist with replacement service if necessary as well. That team can be contacted via their Live Chat service or Support Form on the main Turtle Beach website.
Cord too short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't work for my computer, since my front audio port is a single 3.5mm jack. However, the cord is so short that you can't barely move. Even if I plugged it into a controller i doubt I'd have had much flexibility in sitting comfortably.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Viyu,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Decent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headset. Stopped working for me after about a year. I didn't even use it much.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Kevin!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Could hardly hear anything. I took back and upgraded. Spend a little more to get the better set. Pock whats going to fit your needs.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Glenn!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 200 Gen 2.
Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Wouldnt recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone echoes endlessly in parties and groupchats. If youre not factoring that in, its a average headset. Not sure if it’s worth the price.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Kobe!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 microphone.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Mid for my liking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to explain why im not a fan of these. Noice cancelling is decent but the treble seems high which makes for difficult to hear at medium to high volume.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Topher!
We are sorry to hear about the inconvenience you've had with the audio on your Turtle Beach Recon 200 Gen 2 headset at medium to high volume levels.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you!