Customer Ratings & Reviews
- Model:
- TBS-3794-01
- SKU:
- 6513643
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the Stealth 700 Gen 2 MAX PS Wireless Gaming Headset's exceptional sound quality, comfortable design, and long battery life. Many also highlight the immersive bass and impressive cross-platform compatibility. However, some users experienced connectivity issues and found the headset's fit to be too tight for extended use, while others noted concerns about the range and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Range
Ok headphone support sucks from turtle beach
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money there is not much good to say. The good part is the headphones are comfortable with your glasses the sound is pretty decent Now for the bad. The headphones drop in the middle of the game not sure why. Contacted turtle beach and they never got back to me with a solution. The static is horrible. If you are 10 feet away the sound cuts out. The headphones sound way better in the store then at home not sure why. I always GWE trouble with turtle beach especially the support. I would AVOID
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there James! Thanks for your feedback.
Your case was brought to our attention by our Support Team, and it appears that you are simply not replying back to the troubleshooting emails that they are sending your way. Our team has already brought this to your attention when you contacted them via Twitter.
All in all, our team is doing their best to assist you with this as what you described is not normal. We ask, again, that you keep an eye on your email inbox and junk/spam folder so you can reply back to the messages our team are sending you and continue to receive the assistance you're looking for.
Thanks!
Great sound, poor durability
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and battery life is excellent. The quality and durability is not great broke no less than a year and seems to be a common issue reading threads about this model.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Broke.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were grear, but ive only had them for about 6 months and they snapped along the seam.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Kolby! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Cons mentioned:Connectivity
Broke in the same spot on me as with multiple peop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is fine but it was a connectivity headache until it finally broke at the earpiece. To start, it sounds fine. It sounds like any midrange headset out there. Now to the bad. It constantly cuts out unless it has a line of sight to the usb dongle in the PS5 or XSX. I can't lay down and play with it because the signal goes through my body and that interferes. So I have to prop my head up so the antenna (the strap around the top of my head) can get a good signal. I got used to that. 2 weeks ago, I had them lying on the couch and I was on my PC and I heard a crack. I noticed the plastic that connects the headstrap to the earpiece was cracked. I put them on and it got worse until it was finally dangling by the wire inside. I used plastic glue and gorilla tape and it kept the pieces connected but they were still too flexible. The plastic housing is thin thin. I would not expect this thin level of plastic on a midrange headset. This is like the plastic you'd get with one of those "OOVO" knockoff brands from Amazon. I went on Reddit and found multiple posts about this topic. They all had the same breakage at the same point, which tells me it's a design flaw that Turtle Beach must know about since they have a social media team. So they knew this headset has a high potential to break right after the warranty period, which is ok with them because it gets people to buy a replacement. It's the Apple strategy. I'm getting another brand that uses a metal frame.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Patrick! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Broke after 6 months,Never abused
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In first 3 months volume broke and then the left ear cuff broke off. I noticed it was not fitting right by being loose and then broke the next day; Terrible design, see photo. Too expensive to break. What annoyed me was even though you connected to your phone, it would always mention "connecting" to my PC repeatedly when I walk by my PC in bluetooth range.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Icarus! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Sound qualityCons mentioned:Fit
Turtle Beach stealth 700 gen 2 wireless headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color. The sound quality is good, but it feels like a vice grip on my head. I have a small head and really didn’t think it would be a problem, but it gives me awful headaches. Thought it would loosen up, but it hasn’t. Of course the return window closed before coming to this conclusion. Really disappointed.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Sage! We are sorry to hear about the experience you've had with the fit of your Turtle Beach Stealth 700 Gen 2 MAX Headset. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Comfort
Great Idea, poor execution.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this headset for a specific reason. To play on PS5 and be connected on my phone to speak with my Xbox friends in the xbox party. As far comfort level goes i would give it a 5 out of 5. Sound quality could be a little better for the price but still superior to some random headsets. This is where the functionality starts to fail, if i get a phone call or do anything else on my phone it will switch to a mode where i cant hear the game anymore. It was very frustrating trying to find the perfect audio balance after it switches from phone to PS5. Also the PC connection is a hit or miss. One day itll work great and another it might not connect at all. I would recommend this product specifically for PS5 players only and not my situation where i have multiple devices running.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello J! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Sound qualityCons mentioned:Connectivity
FAULTY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working perfect it sounds great but all the sudden it doesnt stay connected to the reciever at all or if it is connected no sound comes out i have to keep unplugging and replugging it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
- Cons mentioned:Fit, Weight
Headaches
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been loyal to turtle beach for a awhile now but this one didnt cut it for me. Too heavy and really tight. Even get a headache sometimes.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We appreciate you taking the time to leave your feedback and are sorry to hear that you find the headset too heavy & too tight.
Please know that we get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers.
Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
Thanks and have a great day!
- Pros mentioned:Sound qualityCons mentioned:Fit
Good sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality is pretty god for the price point but they are not made for a person with a large head. Not a lot of flexibility for them to fit a wider head.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; we get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
On that note; is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Sound quality
Not a good headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app connection function is cool, but the sound is so finicky. The Microphone is good quality, but everything else makes it not worth it. When I contacted turtle beach for tech support the just ignored me consistently.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Mirkwood! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance, who would not ignore any support request that was submitted properly. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website by filling out the form under the "Contact Us" section. Thank you and have a great day!
- Cons mentioned:Connectivity
Great Sound, Terrible Pairing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have paid way too much money for this headset to have to turn it on and off 4 times before it will actually connect and play sound from my PS5. I have gone through trouble shooting and still have this issue. BUYERS BEWARE.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Johnathan! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset not pairing as it should. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Comfort
Headset did not work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the headset would not connect. I will give stars for how comfortable it was to wear.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with getting your Turtle Beach Stealth 700 Gen 2 MAX Headset to pair. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Don't recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible headset. Disconnects at random times, a pain to reconnect, not a fair distance of connection. Disappointing considering Turtle Beach is such a good brand usually.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Michael! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Not Worth The Price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I admit that because I'm on a Mac, that may have added to the issues I faced when I got this headset. The custom driver that comes with the USB dongle didn't work. I could not get the headphones to pair with the dongle. I could get them to pair directly to the computer over Bluetooth, but the experience was less than stellar. People in Teams meetings said they could not hear me. I returned these and bought some Logitechs for a lot less money. The Logitechs aren't perfect, but I can live with a couple of quirks for the money I saved.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience with your Stealth 700 GEN 2 MAX headset and its transmitter; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Worst Turtle Beach product we've ever purchased
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great at first but already stopped pairing with my husband's PS5 after just 6 months. We've bought multiple Turtle Beach products and never had this issue.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Mandy! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Mic mute doesn't properly work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a couple days past the return date and now the microphone mute doesn't properly function.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning!
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. They'd be happy to assist you with troubleshooting or warranty replacement service if called for. That team can be reached right from the support section of the Turtle Beach website via their Contact Form.
Thank you kindly!
- Pros mentioned:Sound quality
Pc gamer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and great sound. But poor voice quality
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Happy,
We’re sorry to hear that you're having some sort of inconvenience when it comes to your voice quality on your Stealth 700 GEN 2 MAX; however, please allow our Support Team to assist you with this so they can assist with troubleshooting to determine what's going on here and whether this is related to the headset itself or the console/device you're using it with. Our Support Team is always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible bluetooth connection i sit 10 ft away and have choppy sound that cuts in and out i will be using a corded headset for now on
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Don!
We are sorry to hear about the experience you've had with the Bluetooth connection on your Turtle Beach Stealth 700 Gen 2 MAX Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Dont buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this back in November of 2022. It doesnt work anymore. Just tried to turn it on. Its dead. Really p/o that i spent this money on something that only worked for 5 1/2 months.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance with recovering your headset, or further troubleshooting/warranty service if necessary. Our Support Team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.
Best regards!