Best Buy Tech FestEnds 8/17. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 260 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and ease of use of the 5" Video Baby Monitor with Adaptive Night Light. Many appreciate the included night light and the overall value for the price. However, some users report that the battery life could be improved, and the lack of Wi-Fi functionality is a drawback for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 260 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Watch the Baby Grow

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great system for a family on a budget. Camera and screen do the trick. The battery on the monitor is not great and requires a lot of charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor device!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device had help me and my wife a bunch! I really don't like to leave my baby alone, and this brings me peace knowing I can be doing work around the house while watching over my baby :) It did start to malfunction, but it still up and running till this date!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT BUY!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online and recently received on 09/26. It is 09/28 and I am really upset with the product. I had the monitor charging for 3 HOURS and the battery did NOT, I repeat, DID NOT charge. The monitor keeps turning of so I can't tell when my daughter is up or asleep because I have to keep turning the monitor on. Lastly, it stays on NIGHT MODE, even though the room has light.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Dear Customer,

      Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family.

      Please contact us by email to [email protected]. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement. Thank you again for bringing this issue to our attention.

      We look forward to hearing from you so that we can help to make it right.

      Regards,

      VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Baby monitor

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but the screen keeps turning off I didn’t like that about it !

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does its job!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good for the price we bought it for. Overall, it works great and provides peace of mind. Some drawbacks: After about 10 seconds, the screen will turn off to conserve battery. It will awake if baby cries or makes loud enough sounds (you can adjust the sensitivity). I don’t like that it doesn’t detect motion but there are ways to keep the screen on. A fan on med-high will trigger the audio sensor and keep the screen on. Baby music also triggers it and keeps it on. If your baby or toddler is like mine and sometimes wakes up but doesn’t make a peep, these loopholes help you monitor your baby consistently. Otherwise, there is a “view” button that you can press on the parent device that will awake the screen. I just found it a little annoying that I constantly had to press it so I came up with an alternative solution. All in all, I’d recommend this product for those who don’t want to money on the more expensive options, or like me, bought it after my child was a lot older and don’t plan on using it that long.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Night light, Picture quality

    Rated 5 out of 5 stars

    Baby Monitor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this for our baby. I was previously using my ring camera but was tired of constantly having to refresh my app for a live feed or if I was having to use my phone. I was hesitant to not but the WiFi one for $30 more but I’m glad I didn’t. The only difference is that I don’t have the live feed on a cellular device. I am a stay at home mom so I don’t need this feature but I could see why someone would so they could check in while the baby is asleep. I haven’t figured out all of the cool features like lullabies, adaptive night light and intercom. I know the fact that it shows the temperature in the room. The battery on the display surprisingly last for a long time for it being such a large and bright screen. I haven’t figured out how to turn off the screen so it isn’t so bright. Love it! Must have item.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Features, Picture quality

    Rated 5 out of 5 stars

    Baby Monitor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we had our daughter, we just bought a regular baby monitor, just the speaker type. That was all we needed. Well recently, we transitioned her to a toddler bed and since now she can crawl in and out of bed on her own, I wanted a camera monitor so I can see what she was up to at nap time and during the night. We chose this monitor because it had great reviews and a reasonable price with the options that it offered. We have been using it for 2 weeks now and it is awesome!! The sound is great, the view is clear, and I love all the features it offers. Glad I picked this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range, setup and quality! Highly recommend

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Night light, Picture quality

    Rated 3 out of 5 stars

    Could be better could be worse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but quality is sub par, lighting features are over sensitive so color never works always does night vision, signal last 3 acres sound quality and nightlight features are nice

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    Sweet Dreams

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is not very good, but maybe that is because I am using it to watch my yard instead of a baby's room? I like that it gives you the temperature, I do not like that it does not give the time. I like the different color choices for the night light. I am unable to get the antenna up, but that is probably not necessary as the reception seems really good. It takes a long time to charge the battery but the battery lasts a long time, about two hours before one off the notches goes down. It does not work at night when pointed directly at a window, but it does work when not pointed directly at the window. The brightness is also all the way down and it still seems to be very bright, this may be because the monitor is meant for a baby's room with little light?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great monitor and a good price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! We had a much more expensive unit that ended up breaking after our move. I needed one for a few months and wasn't going to spend a bunch of $$$$. Well, this monitor is on par with the other one and a fraction of the price. It's not motorized like the other one was, but it wasn't necessary. Video quality is great and sound quality is decent. Sound quality talking to the baby is abysmal but not a deal breaker. Range is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Night light, Picture quality

    Rated 5 out of 5 stars

    Amazing little camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boy did this camera meet and exceed my wife and I’s expectations! We wanted a camera to set up in our kids’ room to give her peace of mind at night and it is doing a great job. The built in night light is a feature that gets used every night and all the settings on the monitor are awesome!! 10/10 would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good not great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor works great. The “moveable camera” is misleading. Yes it moves, but you have to manually move it, which makes it difficult to ensure you have it pointing at the right spot without looking at the monitor. And if you hang it high in the wall, well that’s fun. Also, the monitor doesn’t go to sleep on its own, you have to physically put it to sleep. Which is annoying for battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great monitor!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is great, camera quality is great. Never had an issue with mine! Super easy to set up too

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Night light, Picture quality

    Rated 5 out of 5 stars

    Great camera for cheap!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for use while I was upstairs while my son was sleeping and it works wonders, love the night light on it and the sound effects

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Really easy to set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this camera and monitor set, the pixture is pretty clear and i enjoy the size of the screen. The camera does not rotate thre control but is very simple and easy for a quick fix. Although i wish the zoom feature had more options for a wider picture for viewing or it came with a second camera to cover the gaps.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good video. Poor audio pickup.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby monitor has good quality video. However, it does not pick up low sounds in the room. I actually had to purchase an audio baby monitor because it does a great job picking up the sounds. So, I am using the audio monitor for better sound pickup and the monitor to see what the audio monitor is picking up.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    Good for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. "zoom" function is worthless, and the angle/view is adjustable only physically by hand, not remotely.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works as stated

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for babies, video quality is decent but is at times. We use it to keep an eye on my Dad who has very limited mobility due to ALS so it’s nice to be able to talk back and forth without him needing to move or to press any kind of buttons. The antenna on the monitor is pretty great we can use it while we mow most of our property (driveway is 3/4 of a mile long and we mow about 10 acres).

    I would recommend this to a friend
  • Pros mentioned:
    Night light, Picture quality

    Rated 5 out of 5 stars

    Gear construction and gives peace of mind

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome nighttime display even in a very dark room. Audio is great to hear room sounds. Peace of mind because you can’t be in the room 24/7.

    I would recommend this to a friend
Sponsored