Customer Ratings & Reviews
- Model:
- VM5254
- |
- SKU:
- 6444378
Customer reviews
Rating 4.2 out of 5 stars with 275 reviews
(275 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the "5" Video Baby Monitor w/Adaptive Night Light", especially the picture quality, ease of use, and night light feature. Some customers appreciate the price and features offered. However, some customers have expressed concerns about the battery life. On the other hand, a few customers are happy that it doesn’t have WiFi.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Watch the Baby Grow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great system for a family on a budget. Camera and screen do the trick. The battery on the monitor is not great and requires a lot of charging.
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Battery life
Rated 4 out of 5 stars
Does its job!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very good for the price we bought it for. Overall, it works great and provides peace of mind. Some drawbacks: After about 10 seconds, the screen will turn off to conserve battery. It will awake if baby cries or makes loud enough sounds (you can adjust the sensitivity). I don’t like that it doesn’t detect motion but there are ways to keep the screen on. A fan on med-high will trigger the audio sensor and keep the screen on. Baby music also triggers it and keeps it on. If your baby or toddler is like mine and sometimes wakes up but doesn’t make a peep, these loopholes help you monitor your baby consistently. Otherwise, there is a “view” button that you can press on the parent device that will awake the screen. I just found it a little annoying that I constantly had to press it so I came up with an alternative solution. All in all, I’d recommend this product for those who don’t want to money on the more expensive options, or like me, bought it after my child was a lot older and don’t plan on using it that long.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
A good monitoring product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item so that I could be in touch with my loved one as I move around our home. I am able to hear and see everything that I need to. I am satisfied with this product.
I would recommend this to a friend - Pros mentioned:Night light
Rated 4 out of 5 stars
Sweet Dreams
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is not very good, but maybe that is because I am using it to watch my yard instead of a baby's room? I like that it gives you the temperature, I do not like that it does not give the time. I like the different color choices for the night light. I am unable to get the antenna up, but that is probably not necessary as the reception seems really good. It takes a long time to charge the battery but the battery lasts a long time, about two hours before one off the notches goes down. It does not work at night when pointed directly at a window, but it does work when not pointed directly at the window. The brightness is also all the way down and it still seems to be very bright, this may be because the monitor is meant for a baby's room with little light?
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Good not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor works great. The “moveable camera” is misleading. Yes it moves, but you have to manually move it, which makes it difficult to ensure you have it pointing at the right spot without looking at the monitor. And if you hang it high in the wall, well that’s fun. Also, the monitor doesn’t go to sleep on its own, you have to physically put it to sleep. Which is annoying for battery life.
I would recommend this to a friend Rated 4 out of 5 stars
Baby Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for keeping an eye on your infant, toddler and pets! Easy to hear from monitor because the sound is loud on both ends. Screen is clear and so is the camera lenses. Easy to use and good for indoor and out door activities to keep an eye on your husband and kids. One feature I wish worked better is the battery life, camera has to stay plugged in and battery for the monitor only last 30mins. That might just be my monitor tho.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Rated 4 out of 5 stars
Cool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool! Im not sure about all the other gadgets but i like this one.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Works as stated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for babies, video quality is decent but is at times. We use it to keep an eye on my Dad who has very limited mobility due to ALS so it’s nice to be able to talk back and forth without him needing to move or to press any kind of buttons. The antenna on the monitor is pretty great we can use it while we mow most of our property (driveway is 3/4 of a mile long and we mow about 10 acres).
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Really easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this camera and monitor set, the pixture is pretty clear and i enjoy the size of the screen. The camera does not rotate thre control but is very simple and easy for a quick fix. Although i wish the zoom feature had more options for a wider picture for viewing or it came with a second camera to cover the gaps.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good video. Poor audio pickup.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This baby monitor has good quality video. However, it does not pick up low sounds in the room. I actually had to purchase an audio baby monitor because it does a great job picking up the sounds. So, I am using the audio monitor for better sound pickup and the monitor to see what the audio monitor is picking up.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Works Well, Wish it had a Clock.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. The camera is much more detailed than I thought it would be. The sound comes through clearly. And I love the portability. If I go from one room to another, I just pick it up and go. I wish it had a clock so that when I hear activity in the middle of the night I could see what time is was instead of having to pick up my cell phone. Overall, I would give it a 4+ rating.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Bought it as a baby gift
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely perfect for basic use! They have a bunch of different baby monitors that are more advanced. But my friend wanted something mroe simple that she could carry around the house. She said the sound on it is really good!
I would recommend this to a friend - Pros mentioned:Night light, Picture quality
Rated 4 out of 5 stars
Good picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound. Like the night light feature.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good, simple and rugged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, easy to setup. Dropped the camera a few times, no problem. Only minor things is it can be guesswork to capture the area and there isn't an easy way to angle/hang the camera unit. Price was good and image quality is good, even in very low light.
I would recommend this to a friend - Pros mentioned:Night light
Rated 4 out of 5 stars
Awesome baby monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that i can leave the night light on and the lullabys plays for quite a while enough time for my kids to fall asleep. Also like the temperature display. If your on a low budget i would recommend this baby monitor.
I would recommend this to a friend Rated 4 out of 5 stars
Gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great baby monitor, the only downside is the camera is pretty low quality and its meant to be placed far away as it's naturally zoomed in for some reason (and i cant adjust it). Also just want to note that the device has both sound and video, and if it detects loud noise (such as crying) it triggers the camera and the device wakes up from sleep and shows video and sound. It is not constantly on and will enter sleep mode if there is little to no noise detected
I would recommend this to a friendRated 4 out of 5 stars
Good for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. "zoom" function is worthless, and the angle/view is adjustable only physically by hand, not remotely.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Pros mentioned:Night light
Rated 4 out of 5 stars
We will be watching
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. Not the worst. We have used this every night and it still holds up. The UI is not very intuitive and it only has one level of zoom but the night vision is very good
I would recommend this to a friend - Pros mentioned:Night light
Rated 4 out of 5 stars
Awesome features
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video is a little bit laggy but the built-in features are great. The temperature monitor and the night light soothe my little one to sleep while letting me worry less about the temperature in her room
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this item because the old one died. This was definitive upgrade. Sound is really good and the picture is very clear. Easy to set up and use
I would recommend this to a friend






