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Customer Ratings & Reviews

Your price for this item is $679.99
The comparable value price is $1,049.99

Customer reviews

Rating 4.4 out of 5 stars with 247 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, performance, and heating speed of this 5.1 Cu. Ft. Freestanding Gas Range. Many appreciate its attractive appearance and find it a good value for the price. However, some customers express concerns about the sturdiness and quantity of the oven racks and the weight of the stovetop grates. The lack of additional accessories, such as a griddle, is also noted as a drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 21 reviews
  • Cons mentioned:
    Oven rack

    Rated 3 out of 5 stars

    Poor packaging & handling before shipping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 3 stars because one whole side was dented and because I was out of town during the deadline for issues. When ordering the delivery the time frame was different. Changed once I ordered. I tried to have it delivered earlier because of being out of town with guests but not possible. So when we returned we finished opening up the stove to install and found it all dented even tho it did not appear to be from the outside of packaging. So it looks like it happened before was sent out for delivery. I didn’t get a cheaper price for scratch & dent. Was this one that was returned damaged and then sent out to me? Very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating speed
    Cons mentioned:
    Grates, Oven rack

    Rated 4 out of 5 stars

    Overall great stove but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only owned this stove for almost a week. Heats up quickly but the stove- top burners are to hot on low; no simmer at all!! The grates are non-coated so they grind against the metal frame. The broiler is the the bottom oven drawer but doesn’t come with it’s own shelf so you have to use one from the oven. This is the first applicance I’ve purchased online and will NEVER make that mistake again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Grates, Oven rack

    Rated 4 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces a Kenmore, looks good, extra huge burner in the middle, 2 big burner in the front, this seems to be a bad design regarding to safety, usually the smaller burners are in the front. Grills are 2 large one instead of the usual 4 and are heavy, my wife will not touch them, more work for me. Overall, range is great

    I would recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 4 out of 5 stars

    mystove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this stove top, but not too happy with the sturdiness of the oven racks, when I place a baking pan in the oven its not sturdy, I have to put a flat baking pan then the bigger baking pan on top for the sturdiness needed. secondly Not too happy about the broiler, I'd rather have the sturdiness and wished it would pull out, then push in but it doesn't work like that, I admit it's been a while since I bought a new oven but I know what to look for when I purchase another stove. but the customer service in Rancho Cucamonga Best Buy was 2nd to none. thanks really appreciate you all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 4 out of 5 stars

    Quality, But.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality overall, the one issue is the iron grate on top of the stove is two pieces connected at the top and very heavy. To remove you must remove one side first because it is partially on top of the other, why. Purchased for my elderly mother she can’t lift them to clean the area, a little heavy for me to. Should be 3 parts, left, right and Middle.

    I would recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 5 out of 5 stars

    no complaints so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good flames are strong. the crew that came out was solid and they ensured my floors werent scratched. the inside oven was slightly bent from the manufacturer but it wasnt a big deal we took it back out and unbent it. aside from that its been good. i highly recommend just getting the warranty for a peace of mind considering our amana broke after just one year past the warranty. things are just built different nowadays.

    I would recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 4 out of 5 stars

    New stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove itself is fine but the fact that I only got one oven rack is not only disappointing, but also very inconvenient when baking

    I would recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 4 out of 5 stars

    Whirlpool Stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't actually had much time to really explore the options of the stove, but it has been fine so far other than the fact that it does not come with the grill plate and the extra rack in the oven.

    I would recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gas range except the grill breaking in less than a year.

    I would recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 5 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stove. Gets hot and cooks just right. Fun stove to use. Only problem that happen was came with one oven rack and no griddle for the top. That took the longest to get cause I had to make a call everyday

    I would recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 4 out of 5 stars

    New stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, burners are not at the edge of the stove, that is why I bought it. Good product for me needs.

    I would recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 4 out of 5 stars

    Still new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven rack doesn't come quite as far out as I prefer. The flame on the eyes need to be adjusted and we will do that. So far so good on it.

    I would recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 5 out of 5 stars

    My new appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new appliance!❤️ My old stove had an oven that didn’t worked for quite a while, I’m so glad to start baking again since I didn’t do it for almost two years.

    I would recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove. Doesn’t include the griddle though and haven’t been able to find the part anywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 2 out of 5 stars

    New Range - Bad Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought "Open Stock" off the showroom floor. The oven wouldn't light. After contacting Whirlpool, they sent a service tech the next day who identified a bad valve, Had to order the valve. The service tech returned a week later to install the valve. Service tech believes this range was previously sold, returned because of non functional oven, not repaired, then resold.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 1 out of 5 stars

    Do NOT Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the stovetop is fine, the oven will burn items on the lower shelves. I have a baking side hustle and I have to swap baked goods between the higher and lower shelves every few minutes. This loses valuable heat and time. Although I have My BestBuy Total and Whirlpool appliances are NOT included in this warranty, so one has to deal with Whirlpool itself. They told me the oven "is working as designed", and don't seem to understand that this is equal to "intention to produce crap and not help customers". Spend a bit more and get a better Whirlpool or - even better - stay away from this brand as the My BestBuy Total means zip.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, FionaH. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Oven rack

    Rated 5 out of 5 stars

    Great value with some caveats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range, but I wish it came with the griddle and broiler pan. Seems easy to clean so far. Would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Oven rack

    Rated 2 out of 5 stars

    Missing oven rack !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stove was missing an oven rack ! I also was disappointed that my stove didn’t have the small grill that I saw on most other stoves!

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, CarlosD. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Oven rack

    Rated 1 out of 5 stars

    Best buy worst people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged when it got here oven is 100° off the front door is falling off screws are falling off

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Cons mentioned:
    Oven rack

    Rated 5 out of 5 stars

    New stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the middle grill was included. With the price I paid

    I would recommend this to a friend