Customer Ratings & Reviews
- Model:
- WFG505M0MB
- SKU:
- 6514403
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, performance, and heating speed of this 5.1 Cu. Ft. Freestanding Gas Range. Many appreciate its attractive appearance and find it a good value for the price. However, some customers express concerns about the sturdiness and quantity of the oven racks and the weight of the stovetop grates. The lack of additional accessories, such as a griddle, is also noted as a drawback by some users.
This summary was generated by AI based on customer reviews.
Gas stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money seems to be cheap and tinny. We went back to store and exchanged it for a Samsung for a little bit more but are very happy with it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
A few warnings
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A few things to beware: We signed up for total tech for installation. Unfortunately you do not know the approx time of the installation until the evening before. And when they do notify you, they provide a five hour window. A rather frustrating process. Wish they could narrow the window or give an approx time a few days before, rather than the night before. The stove does not come with an anti-tipping part. We found out the hard way. Purchased this stove prior to a sale of a house. Stove was installed through Best Buy’s contractor and never was the anti-topping issue brought up or mentioned. The day after installation the home inspector identified the lack of an anti-tipping anchor as a safety hazard. We had to procure the part separately and wait for installation. Real hassle. All in all, wouldn’t purchase appliances from a big box store because you feel like an anonymous customer that they don’t care about.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Jeannie. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Oven rack
New Range - Bad Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought "Open Stock" off the showroom floor. The oven wouldn't light. After contacting Whirlpool, they sent a service tech the next day who identified a bad valve, Had to order the valve. The service tech returned a week later to install the valve. Service tech believes this range was previously sold, returned because of non functional oven, not repaired, then resold.
No, I would not recommend this to a friend - Cons mentioned:Oven rack
Missing oven rack !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My stove was missing an oven rack ! I also was disappointed that my stove didn’t have the small grill that I saw on most other stoves!
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, CarlosD. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The flickering flames are menacing, crackling and dancing with an intense heat that feels alarming and dangerous.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.
Not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this stove for a week now and few problems I have is when I remove the grills to clean they scratch the stove , also there is a spot near the front burner that is starting to rust . I wanted to like this stove but now I’m returning it .
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Valerie, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
No Racking for Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was delivered yesterday. It is missing all of the racking on the inside, the appliance department is closed and customer service is saying they cannot help!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Jean. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Open fire place
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor insulation. Really heats up the house. Feels like they forgot to install any insulation at all. Cery disappointed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, DrummerGirl. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Grates, Oven rack
Not overly happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not 100% happy with this stove, but it'll do. I don't like the heavy grates on the stove top, they are too difficult and cumbersome to move around to clean under, I also don't like the fact that there was NO broiler pans and it doesn't slide open like a drawer.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, user441145. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Overheating issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i put stove to bake the bottom broiler draw stays on and gets really hot. Do not like this feature.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, 6abe. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.