Why Won't My AirPods Connect?

AirPods are renowned for their wireless convenience and seamless integration. However, even the most reliable devices can encounter connectivity issues and other problems. It can be incredibly frustrating when your AirPods aren’t working or can’t connect, especially when you weren’t expecting any complications.

Luckily, most AirPod issues can be easily fixed in just a few simple steps. So, whether your AirPods won’t charge, only one AirPod works or you’re having trouble with reconnecting AirPods to your device, keep reading as we walk you through effective troubleshooting methods and solutions to get your AirPods back in working order.

There are several factors why your AirPods won’t successfully reconnect to your smartphone or other device after you’ve already paired them together. And, even if you can pair them, sometimes there’s only one AirPod not working. So, whether your left AirPod won’t connect, your right AirPod won’t connect or both of your AirPods stopped working, here are the most common reasons why your AirPods won’t connect:

Low battery levels

AirPods require a sufficient charge to work properly. Connection issues can occur if either the AirPods or the charging case has a depleted battery. To fix this, place the AirPods in the charging case and connect it to a power source using a Lightning cable. Allow them to charge for at least fifteen minutes and check the battery status using the indicator light on the front of the case or through your connected device.

Additionally, try resetting your AirPods by placing them in the charging case, closing the lid, waiting for about thirty seconds and then pressing and holding the setup button on the back of the case until the status light flashes amber and then white.

Outdated software

Like other devices, AirPods rely on firmware and software updates to maintain optimal performance, fix bugs and introduce new features. Outdated software in either the AirPods themselves or the device they're connected to can lead to connectivity issues. For iOS devices, ensure your iPhone or iPad is running the latest version of iOS by going to Settings > General > Software Update. If updates are available, follow the prompts to install them.

You should also doublecheck that your AirPods are up to date. Your AirPods will typically update automatically when they’re in the charging case and are connected to Wi-Fi, but you can also manually check for updates by opening the Settings app on your device.

Bluetooth interference

Regardless if you’ve chosen the right pair of wireless earbuds or not, sometimes AirPods aren’t properly paired and get disconnected, especially if you’re using a lot of devices with your headphones. Bluetooth interference is a common culprit in such situations, where signals from other nearby devices can disrupt the connection between your AirPods and the device they're paired with.

To fix Bluetooth interference issues, start by ensuring there are no physical obstacles between your AirPods and your device, and move closer to reduce interference. Additionally, disabling Bluetooth on the devices you're not actively using will minimize any potential interference.

Hardware issues

Whether it’s from faulty internal components, physical damage to the headphones or charging case or issues with the charging points, hardware issues can be a significant reason why your AirPods won’t connect to your device.

If you suspect hardware issues are causing connectivity problems, start by carefully inspecting your AirPods and the charging case for any visible signs of damage, such as cracks, dents or water damage. If your headphones are covered by AppleCare+, you already have accidental damage protection. If not, you can always contact Apple Support for further assistance. 

There are several reasons why your AirPods won’t charge properly. Here are some common issues and troubleshooting tips to help resolve why your Apple AirPods won’t charge:

• Check charging connections. Make sure that your AirPods are properly seated in the charging case and that the case is securely closed. The status light inside the case should indicate charging, with amber showing for charging and green showing when they’re fully charged.
• Check the power source and cable. Inspect your Lightning charging cable for any noticeable damage. Sometimes the cable itself will appear fine, but the small connector that plugs into the charging case might be worn out or dirty. Try using a different cable and adapter to rule out issues with the charging accessories.
• Clean charging contacts. Dust, debris or dirt on the charging points of both the AirPods and the charging case can prevent proper charging. Use a soft, dry cloth to gently clean these contacts and ensure a good connection.
• Battery health. If your AirPods are older, the battery might be nearing the end of its lifespan. You can check the battery health through your connected device’s Bluetooth settings. If your AirPods have insufficient battery life, it might be time to consider upgrading to a newer model.