JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black

Thanks for your feedback. To isolate the issue with your JBL Soundgear Sense, we recommend cleaning the pins on the earbud and in the charging case using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.

These headphones feature four voice mics to ensure your voice is crystal clear during calls.

These headphones are considered open-ear because they feature JBL OpenSound Technology with air conduction, which does not completely close off your ear canal.

The detachable neckband provides a more secure fit for the headphones, especially while working out.

The battery life is 6 hours.