Surface Pro 9 - 13” Touch-Screen - Microsoft SQ3 - 8GB Memory - 256GB SSD - Wi-Fi + 5G - Device Only (Latest Model) - Platinum (Unlocked)

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 3 out of 5 stars

  A better experience than previous SP9 5G

  • Incentivized
  • Verified Purchaser
  • My Best Buy® Member
  • Owned for 1 week

  This is my second Surface Pro 9 5G. I've been a long time user of Surface and really preferred my Surface Pro X SQ2 for how light and thin the device was, how modern the experiences are with Windows 11, and as I used the device within the Microsoft ecosystem of apps, it performed well with a great display and battery life. I wanted the upgrade to 5G and the new hardware-software experiences with the new SQ3 processor. Everything has worked so far....despite 3 hours of upgrades to windows, device firmware updates, and loading all the apps from the Microsoft store. I thought there would be more configuration with the Surface App for performance and experiences but the three camera and audio experiences that come with neural computing meet the hype. 5G experience still seems spotty but I need more time with different carriers and different regions to see if that is still worth the $$ upgrade. Build quality is less than my SQ2 device - extremely noticeable gap between the kickstand and the housing. The housing has a nice bright color to it but out of the box it looked dirty and I thought it came from the fact that there was no protective film around it. Turns out that the aluminum is very blotchy and grainy- does not look refine as my SQ2. There also continues to be plastic discoloration around the device. Overall, a better experience than my first Surface Pro 9 5G but still not what I thought I was getting for the latest and greatest product from Microsoft.

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  Posted 2 years ago by earlymac

• Rated 5 out of 5 stars

  Fast and Reliable, not fixable if it breaks.

  • Incentivized
  • Verified Purchaser
  • My Best Buy® Member
  • Owned for 1 month

  It's a great piece of equipment for a very nice audience. It's great for going on site for anyone in construction industry, you can have solid hard cases for it and cellular connectivity making it very valuable. Unfortunately the glues used for the screens are so strong, no shop wants to repair it if it breaks.

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  Posted 2 years ago by Dekuyper

• Rated 5 out of 5 stars

  Stay Connected and Stylish

  • Incentivized
  • Verified Purchaser
  • My Best Buy® Member
  • Owned for 4 months

  Surface Pro 9 is well-suited for me as a sales professional. Its sleek design, portability, and always-on connectivity through Wi-Fi and 5G make it an essential tool for sales reps constantly on the move. Whether it's presenting to clients on the HD display or managing sales data and communications, device ensures that everything is just a tap away. The reliable battery life is a crucial benefit, as it minimizes the need to search for charging outlets during long days filled with client meetings and travel. Additionally, the professional look of the device reflects well in client-facing situations. For sales reps who need a powerful, stylish, and highly connected device to support dynamic sales activities, the Surface Pro 9 offers an excellent blend of performance and style.

  Posted 1 year ago by RobM