Connect with us on video.
Have questions and need expert advice? Want to save time and effort coming instore? Or just need help starting to see what's possible.
A video chat is a great way to connect with a Best Buy expert or product partner to learn about products and solutions in a new interactive way.
How does it work?
Connecting with us on video chat is similar to any other digital video experience. You can start a video chat on your phone, laptop, tablet, or desktop computer and connect with a store expert.
Video chat allows you to manage your call in your preferred format and setting. The interface allows you control, which includes:
- Video on or off
- Blur my background
- Text chat with video
- Product purchase online by cart
When you connect, Agents can help with product demos, product specification questions, and completing your purchase—all during one seamless video session.