Customers praise the ENVY x360 2-in-1 for its responsive touch screen, fast performance, and affordable price. Many users also appreciate its lightweight design and long battery life. However, some customers have expressed concerns about the lack of a number pad, occasional speaker issues, and overheating problems.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Getting a laptop for back to school- easier said than done. I had bought and returned 2 computers at Best Buy, Levittown before this HP Envy 360. The first two times, all the associates were busy with multiple customers who, also were trying to buy a computer... we made purchases without having all the information... upon arriving home, both computers were much too slow. Upon our third visit, we met a gentleman named Carven.... bless his soul! This man had the patience of a saint. My girlfriend and I were bouncing from laptop to laptop - so fearful we would buy another laptop and have to return it yet again. Carven went above and beyond, giving us honest answers to our questions and comparing certain instances & questions to his own life experiences (and laptop use). We must have been there for over 2 hours. And similar to the first two times, there were many other customers there - trying to get help with answers to their questions. The difference this time, is Carven never forgot about us. Because of how unsure I was, I would tell him, "Okay, go help someone else and I'll think about what I want to do..." 5-10 minutes later, there Carven was again, to answer about 50 more questions I had. Poor guy, I really made him work. BUT - my boyfriend, myself and Carven finally decided on The HP Envy x360. We bought it with a certainty, that we did not have while purchasing the other two. Fast forward a month, and I am in LOVE with this computer. It is just what I needed, FAST & able to MULTITASK with no problem. It also came with all the bells and whistled that I preferred but did not necessarily need - like a touch screen. Carven deserves a promotion - truly. Thank you Carven, for being a caring, hardworking and genuinely GOOD HEARTED individual - you made the start of my semester stress free and easy. I appreciate you and will be back to purchase any future electronics from you!
Posted by StevenandJess
I seriously love this laptop! It has an amazing battery life of nearly 48 hrs and is quick to charge. It is small, lightweight, and great when you are on the go, but still need to finish a paper or project. This computer is capable of anything from writing a quick essay or playing elden ring.
Posted by FrankieJ
This is the second HP Envy laptop that we're using for our business. It's replacing a Lenovo we originally bought in 2015. Though the 15.6" touchscreen is smaller than our other 17" model purchased in 2017, the real difference is not having a number keypad to the right of the qwerty layout. We love the nightfall black look vs. the chrome body too. The dark color with white lighted keys creates a good contrast whether working during the day or late into the night. In addition, the black version was nearly $100 in savings.
Posted by AssuredHomeInspection