How does this warranty works? Because I was told that it is not really 2 years, it is just one incident and you are loosing your warranty, it is not how it was working before. It is used to be 2 years and what ever happens you were covered for 2 years. null

Question

MoeC · Accepted Answer

I agree with you. This replacement thing is a bit upsetting. I remember the item being covered for 2 years regardless of the number of times you need service. I believe that the current policy being presented as a "warranty" by the Best Buy staff is misleading. It should be presented as a "replacement plan" as the name states, and the fact that it ends if a replacement is issued before the 2 years is over explained. You're not getting a "FREE" replacement, you're pre-paying for a new item at a discount. If you don't use the plan then you've paid an additional fee for an item that has 2 years of wear and tear on it. It's only worth it if your item breaks close to the end of the 2 years.

Answered by MoeC 1 year ago

Speakers1 · Answer

This is true,it covers until the first incident but you can repurchase the $40 coverage for the replacement.Still saves you money.

Ramdatazz · Answer

You seem a bit confused. The warranty covers any accidents for up to 2 years. Once you break it the first time the warranty covers it and expires (within the 2 years) after use. You can then choose to purchase another warranty at that time or not. After the 2 years, and lets say you were incident free, the warranty expires and you have to cover all repairs cost out of pocket.

Answered by Ramdatazz 3 years ago

UnlimitedArrows · Answer

You have to buy a new warranty after each use. It is available for 2 years before getting canceled. If you want to bring something in, make sure that you do it before the warranty expires. You can keep track of when you bought it, on your account's options. I just noticed when you posted this question. I hope it helps others though.

Answered by UnlimitedArrows 3 years ago

Rich · Answer

It is covered for up to 2 yrs if it can get fixed. It’s only 1 incident if it needs replacement.

DannyJ · Answer

Yes once you use the accidental replacement once within the two years you will have to buy another warranty. For example, if you purchased a two year warranty for some lg headphones and they break then you use the replacement for that headset. It does not cover the new pair you receive so you just buy another warranty for the new headset. Two years means the amount of time but not the amount of replacements. The accidental is to cover the item attached to the geek squad plan per serial number. If your ps4 controller dies it will get replaced and you need a new replacement plan for the new one. Basically your spending money on a new plan not a new product. The Two years is to run longer than the manufacturer because accidents happen after a year of use as well.

Answered by DannyJ 3 years ago

CHINA · Answer

They give two years to use it once used you must pay for the new insurance it’s worth it and if out of stock you can choose something close to the item for the same price or pay the difference,and if it’s two weeks into the warranty and something happens to the item they just replace it without using the warranty that’s my experience..

Answered by CHINA 4 years ago

ldshingler · Answer

This is true, and I was upset as well because you have to buy a warranty everytime you have a problem or replacement.

Roman · Answer

Yes it covers all damage or defect in the two year period. But yeah once you bring in to exchange you will have to purchase another warranty. So it’s a combo of both

JosephK · Answer

It is 2 years but you can only use it once, if you use the warranty to get a replacement you will need to purchase a new warranty to cover the new item for 2 years from the replacement date

Joula · Answer

How it works now is your item(s) are covered for up to two years but if you have to use the warranty and exchange the old item(s) for new then you will have to pay for another warranty on the new item(s) if you want another two year warranty.

Warrantyneveragainnoobppl · Answer

Better safe than sorry you know there no question asked so your ? Is mute ide buy the the year

Meandthisanswer · Answer

Yes, it's covered 1 time for one replacement within that 2 year period.

CHINA · Answer

It’s two years to use the warranty once it’s used you replace the warranty because you used it but it cover for up two years so if it go bad in a year and 6 month’s down the line your coved period.

“How does this warranty works? Because I was told that it is not really 2 years, it is just one incident and you are loosing your warranty, it is not how it was working before. It is used to be 2 years and what ever happens you were covered for 2 years.”

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