A:AnswerYou need to verify that the GPU in your PC/laptop supports 360Hz refresh rate. If the video card is limited to a lower refresh rate, that's the highest you will get. If you need help navigating the on screen menu, please refer to the user guide that is posted here: https://www.acer.com/ac/en/US/content/support-product/8825?b=1
A:Answersorry did not see the question below, frequency, thanks for clearing that up.
frequency: 30KHz-255KHz(1920x1080 @360Hz) V- frequency: 24Hz-360Hz(1920x1080 @360Hz)
This means that it is native at 360hz. There is controversy where people are assuming that this panel is 240hz native since it is advertised as " up to 360hz ".