“I am replacing a TV and had Best Buy install the wall mount and TV .. Since I was not involved with the installation I don't know how to remove the old TV from the mount to install the new one. help please”
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Thank you for your inquiry! Removing a TV from a wall mount typically involves several steps. Begin by preparing the area around the TV and ensuring there's enough space to work safely. Locate the mounting hardware, usually screws or bolts on the back of the TV near the mount attachment points, and disconnect any cables connected to the TV. Have someone assist you in supporting the TV while you remove it from the mount, as larger TVs can be heavy. Using the appropriate tools, loosen and remove the mounting hardware, keeping track of any washers or spacers used. Carefully lift the TV upward to disengage it from the wall mount, ensuring you lift straight up to prevent tilting or falling. Set the TV aside in a safe location and inspect the wall mount for any damage or wear. If you encounter difficulties or are unsure about any step, seek assistance from a professional or contact Best Buy customer support for guidance. Refer to the user manual or installation instructions provided with the wall mount for specific details on removing the TV. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-most-19-50-tvs-black/6451094.p?skuId=6451094
Sorry, there was a problem. Please try again later.Thank you four inquiry! Removing a TV from a wall mount typically involves several steps. Begin by preparing the area around the TV and ensuring there's enough space to work safely. Locate the mounting hardware, usually screws or bolts on the back of the TV near the mount attachment points, and disconnect any cables connected to the TV. Have someone assist you in supporting the TV while you remove it from the mount, as larger TVs can be heavy. Using the appropriate tools, loosen and remove the mounting hardware, keeping track of any washers or spacers used. Carefully lift the TV upward to disengage it from the wall mount, ensuring you lift straight up to prevent tilting or falling. Set the TV aside in a safe location and inspect the wall mount for any damage or wear. If you encounter difficulties or are unsure about any step, seek assistance from a professional or contact Best Buy customer support for guidance. Refer to the user manual or installation instructions provided with the wall mount for specific details on removing the TV. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-most-19-50-tvs-black/6451094.p?skuId=6451094
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