Questions & Answers

Q: QuestionWhat kind of tracking technology does this mouse use?

• A:Answer This mouse uses optical technology to track movement.

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Q: QuestionWhat is the DPI of this mouse?

• A:Answer This mouse has a DPI of 1600.

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Q: QuestionIs this mouse designed for right-handed or left-handed use?

• A:Answer This mouse has an ambidextrous design, so it is suitable for both right and left-handed users.

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Q: QuestionWhat type of connection does this mouse use?

• A:Answer This mouse connects wirelessly using a 2.4 GHz connection.

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Q: QuestionDoes this mouse work with Windows computers?

• A:Answer Yes, this mouse is compatible with Windows 10, as well as Mac OS and Chrome OS.

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Q: QuestionHow long does the battery last on this mouse?

• A:Answer This mouse has a 9-month battery life.

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Q: QuestionDoes the mouse have to be charged?

Asked 3 years ago by Ash.

• A:Answer This mouse is not rechargeable. 9-month battery life - An indicator light shows when the battery needs to be replaced (AA battery).

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  Answered 3 years ago by BestBuyEssentialsSupport Team

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Q: QuestionDoes this mouse work with any type of MacBook Air?

Asked 1 month ago by m.

• A:Answer The mouse should work with any type of MacBook as long as the MacBook has the insert tab that fits the size that comes with the mouse

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  Answered 3 weeks ago by DonieceWVerified Purchase

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Q: QuestionThe mouse has a small and fragile on /off switch which I would prefer not to use. Is the 9 month average battery life based on shutting the mouse off when not in use, or is it based on never shutting it off and allowing the mouse to go into sleep mode?

Asked 2 months ago by CowDoc.

• A:Answer CowDoc, thank you for your inquiry about the battery life of our Best Buy essentials Wireless Optical Mouse. The advertised 9-month average battery life is based on the mouse being left on and allowed to enter its automatic sleep mode when not in use, rather than manually switching it off. Our mouse is designed to conserve power efficiently through its sleep function, minimizing battery drain during periods of inactivity. While manually switching it off can potentially extend the battery life further, it's not required to achieve the stated 9-month average. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

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  Answered 2 months ago by BestBuyEssentialsSupport Team

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Q: QuestionIs it possible to connect it to a MacBook that doesn’t have a USB port?

Asked 6 months ago by Brm.

• A:Answer No you need the USB port for the USB.

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  Answered 1 month ago by user110367Verified Purchase

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Q: QuestionIs this work for Windows 11? Video said Windows 10

Asked 1 year ago by JoyasreeD.

• A:Answer Yes it does

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  Answered 10 months ago by AlexisAVerified Purchase

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Q: QuestionHow sensitive are the click buttons. I don't want a mouse that clicks so easily that the weight of my finger triggers it.

Asked 2 years ago by CraigL.

• A:Answer It's not that sensivitive,

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  Answered 1 year ago by TarunTutejaVerified Purchase

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Q: Questiondoes this mouse work with Windows 11?

Asked 2 years ago by Gail.

• A:Answer Yes

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  Answered 2 years ago by MchebiVerified Purchase

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Q: Questionwill this mouse work on a lenovoideapad 330 ?

Asked 3 years ago by frankie9132.

• A:Answer Yes it should

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  Answered 3 years ago by NelsonVerified Purchase

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Q: QuestionWill this mouse work with chromebook?

Asked 3 years ago by Lex.

• A:Answer Yes, this mouse works with Chrome OS.

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  Answered 3 years ago by BestBuyEssentialsSupport Team

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Q: QuestionWould the mouse work with a Lenovo laptop?

Asked 10 months ago by Anonymous.

• A:Answer Yes it would.

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  Answered 1 month ago by user110367Verified Purchase

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Q: QuestionThe mouse connected to the monitor yet keyboard will not connect

Asked 11 months ago by Keyboard.

• A:Answer Make sure keyboard is on, and check added devices on computer to check if keyboard is on.

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  Answered 1 month ago by user110367Verified Purchase

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Q: QuestionDoes it require to use the USB receiver to connect to Macbook ?

Asked 1 year ago by Anonymous.

• A:Answer Yes you have to connect the USB receiver, there's no wire.

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  Answered 1 month ago by user110367Verified Purchase

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Q: QuestionMy USB connector broke. Can I connect this mouse via Bluetooth?

Asked 1 year ago by Rose.

• A:Answer No

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  Answered 1 month ago by user110367Verified Purchase

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Q: QuestionWhat is manufacturer warranty on Mouse BE-PMRF3B , Sku 6434806 ?

Asked 1 year ago by Beth.

• A:Answer Limited warranty is one year.

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  Answered 1 month ago by user110367Verified Purchase

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