A:Answer I am having same issue... I updated firmware btw. I did not want to mount on windshield, instead I mounted on flat part of dash. Power cord now comes out of bottom instead of top (better). Problem is that when it boots up both cameras and screen are inverted upside down. If I slide it out of mount, the internal gyro recognizes this and corrects. I can then slide it back into mount and everything is cool... I should not have to do this everytime it is powered up. The four buttons function is also reversed, I can deal with that but having to correct the gyro everytime it powers up is a deal breaker. Think I will return to best buy and get another brand..