Questions & Answers

Q: QuestionCan RAM be upgraded or added to this XPS 15 laptop? If so, what is the max memory? Thanks.

Asked 2 years ago by stuman74.

• A:Answer The RAM on this laptop is upgradeable. The maximum RAM supported by this laptop is 64 GB in the following configuration: 64 GB, 2 x 32 GB, DDR5, 4800 MHz, dual-channel.

  Answered 2 years ago by YourDellTeam

  
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Q: Questionis this machine touch screen ?

Asked 1 year ago by LLLLL.

• A:Answer No, the FHD+ does not have touch. The 3k OLED has a touchscreen though.

  Answered 1 year ago by Matthew

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Q: QuestionIs SSD upgradable on xps 15 9350?

Asked 1 year ago by rickyrocket.

• A:Answer Yes, you also get 2 M.2 SSD slots.

  Answered 1 year ago by Matthew

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Q: QuestionIs the Wi-Fi card upgradable (M.2 type card slot for Wi-Fi 6e / Wi-Fi 7)?

Asked 1 year ago by Paris.

• A:Answer This laptop includes two M.2 2280 slots for solid-state drive. For details on the Wi-Fi module upgrade, we recommend contacting the Dell Technical Support team for assistance after the purchase. They are available on Facebook and Twitter(@Dellcares).

  Answered 1 year ago by YourDellTeam

  
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Q: QuestionDoes this have the latest AI technology?

Asked 9 months ago by Anonymous.

Q: QuestionWhat kind soft wear installed on the lap top?

Asked 1 year ago by Anonymous.

• A:Answer The following software is included: McAfee LiveSafe 12 Month Subscription and MS Office 30-Day Trial.

  Answered 1 year ago by YourDellTeam

  
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Q: QuestionDoes this have a built in ethernet Card or is this strictly wireless

Asked 1 year ago by Willi.

• A:Answer wireless

  Answered 1 year ago by StephenLVerified Purchase

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Q: Questionwhat i7 processor version does it have?

Asked 1 year ago by Isra.

• A:Answer Intel 13th Generation Core i7 Evo Platform. From the manual: 13th Gen Intel Core i7-13700H 2.4 GHz, checked against 'about computer' in the system.

  Answered 1 year ago by ChrisVerified Purchase

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Q: QuestionWhat operating system comes with the laptop? I assume WIFI is built in, correct?

Asked 1 year ago by aparker.

• A:Answer Comes with Windows 11 Home installed. WiFi-6 is built in.

  Answered 1 year ago by PeterSVerified Purchase

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Q: QuestionCan I have Ubuntu installed as the OS for this laptop?

Asked 1 year ago by Ash.

• A:Answer This laptop comes with Windows 11 Home operating system preinstalled. This laptop supports the following operating systems: ● Windows 11 Home, 64-bit ● Windows 11 Pro, 64-bit. For technical assistance on this laptop, we recommend contacting the Dell technical support team after the purchase. They are available on Facebook and Twitter(@Dellcares).

  Answered 1 year ago by YourDellTeam

  
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Q: QuestionCan an HDD be added to this laptop?

Asked 1 year ago by Gzamenfeld.

• A:Answer This laptop does not support adding an HDD. This laptop has two M.2 2280 slots for solid-state drive.

  Answered 1 year ago by YourDellTeam

  
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Q: QuestionDoes this laptop come in with a free built in video editing software?

Asked 1 year ago by David.

• A:Answer No. And even if it did, you would most likely get a low grade software program and it wouldn't be something you would like.

  Answered 1 year ago by JamesVerified Purchase

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Q: QuestionWhat is the best wireless mouse for this laptop?

Asked 1 year ago by 1234.

• A:Answer It depends on what your definition of best is and what you're looking for in a mouse. Most mouse devices are pretty similar except for the gaming devices.

  Answered 1 year ago by JamesVerified Purchase

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Q: QuestionMy purchased product says this has Pen Support. I thought it wasn’t touch at all? If this is true, what brands of pens are acceptable? I’m a digital artist and use a separate design pen display hooked up to this. Thanks!

Asked 1 year ago by Thomas.

• A:Answer The only XPS of the 9530 series that has touch/pen support is the 3k OLED version, this laptop with the full HD display is non touch. I recommen you get a USB drawing pad online, it should come with a pen of it's own and a pad to allow you to sketch digitally.

  Answered 1 year ago by Matthew

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Q: QuestionIs there a protective case that works with this laptop?

Asked 1 year ago by AmyH.

• A:Answer Yes, best buy does not carry any. However Amazon has a nice one that I use for my XPS, it's a nice little clear case. Here's a link to it. mCover Case Compatible ONLY for 2020~2023 15.6" Dell XPS 15 9500 9510 9520 9530 / Precision 5550 5560 5570 Series Laptop Computer(NOT Fitting Other Dell Models) - Clear https://a.co/d/gUS0VL8

  Answered 1 year ago by Matthew

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Q: QuestionCan you install power bi pro on windows 11 home?

Asked 2 years ago by Andy.

• A:Answer Yes, please refer to this MS link for instructions if you require them. https://learn.microsoft.com/en-us/power-bi/fundamentals/desktop-get-the-desktop

  Answered 1 year ago by Matthew

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