A:AnswerHello Sergio, this is Kelly with Dyson. This particular filter is compatible with the Dyson TP04, DP04 and HP04. The sku for the filter for the TP02 is 967397-06 or 968126-03; either of those two sku's will work.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Jenn, this is Kelly with Dyson. This filter would not fit in your TP01 Tower air purifier. Your machine has a 1-piece filter, and the item number or sku that you're looking for is 968126-03.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Jatati, this is Kelly with Dyson. This filter will not work with the Dyson HP02. This filter is intended for use with the Dyson DP04, HP04 and TP04. The correct sku for the filter that you need for the HP02 is 968125-03.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerI highly doubt you can wash the carbon part, but I assume you can wash the outer hepa filter though you would want to completely dry it before inserting it back onto your purifier
A:AnswerHi Hutch, this is Kelly with Dyson. This filter would not be compatible with your HP06. This filter shown here is for our HP04, TP04 and DP04 machines. We do carry the filter for the HP06 on the Dyson website, which you may view here: https://bit.ly/2ZPpghg
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello gpaw2,
This is Miella from Dyson. To reset the filter life on the machine, press and hold the Standby button on the remote control. The machine's display screen will countdown from five, finishing with the default screen. This will reset the combination filter life. You can also reset your filter life in your settings on the Dyson Link app.
Hope this helps!
Miella
Dyson Customer Support
A:AnswerHello there, this is Kelly with Dyson. The Dyson HEPA filters will have a filter life of 4382 hours; if using your machine 24 hours a day the filter life is going to be about six months. If you run the machine 12 hours each day the filter will last you a year. Dyson purifiers are designed to capture 99.97% of particle pollutants as small as 0.3 microns. This will include things like mold, bacteria, odors, pollen, pet dander and potentially harmful ultra-fine particles.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello there, this is Kelly with Dyson. This particular filter is compatible with the Dyson TP04, DP04 and HP04. The sku for the filter for the TP02 is 967397-06 or 968126-03; either of those two sku's will work.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is Kelly with Dyson. Unfortunately, we cannot say when Best Buy will restock the air purifier replacement filters; we don't have access to their stock levels. If you wish to make a purchase on the Dyson website, you can do so here: https://www.dyson.com/support/journey/tools/965432-01
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Jim, this is Kelly with Dyson. This particular filter is compatible with our HP04, TP04 and DP04 models. Unfortunately, this will not work in your HP06. The sku for the filter you need is 970341-01.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerDepends on your air quality and how many hours a day it is on. I leave mine on 24/7 and it is in lower level of home. It lasts a year. Air quality has been great. Few contaminants.
A:AnswerHello,
This is Miella from Dyson. This filter only fits the Dyson TP04 Pure Cool. It will not fit the Dyson HP01 Pure Hot+Cool.
Hope this helps!
Miella
Dyson Customer Support
A:AnswerHi there, this is Kelly with Dyson. We would be happy to check filter compatibility with your machine. In order to offer the best assistance, we would need to know your model. Please consider sending us an email to [email protected] and we will be happy to help further.
Best wishes,
Kelly
Dyson Customer Support