Questions & Answers

Q: QuestionWhat does this installation service include?

• A:Answer This installation service includes delivery, installation, and ensuring your new electric dryer is working properly. It also covers connecting a new, customer-supplied 220V power cord and vent kit.

Q: QuestionWill the installation service disconnect my old dryer?

• A:Answer Yes, the installation service includes disconnecting your old dryer.

Q: QuestionCan the dryer be installed on a pedestal?

• A:Answer Yes, the dryer can be placed and leveled on a new or compatible existing laundry pedestal of the same brand.

Q: QuestionAre there any additional charges for the installation?

• A:Answer Additional charges may apply if your installation does not meet local codes or requirements.

Q: QuestionDo I need to supply the power cord and vent kit?

• A:Answer Yes, you will need to provide a new, customer-supplied 220V power cord and vent kit for the installation.

Q: QuestionDoes dryer installation include the task of hooking up the hose for the steam cycle?

Asked 3 years ago by Jenn.

• A:Answer Yes

  Answered 2 years ago by Anonymous

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Q: QuestionI have total tech and requested for my dryer to be installed. Do parts come with it (does the tech bring them) or do I have to purchase the parts for my electric dryer separately?

Asked 3 years ago by Thanks.

• A:Answer Only part I had to buy separately was the power cord.

  Answered 3 years ago by pr39th

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Q: QuestionWhen you pay for installation does that include the pedestals you ordered as well.

Asked 3 years ago by jkj1109.

• A:Answer It should, but make sure it is listed on your invoice with those instructions or it won’t get done.

  Answered 3 years ago by SamsVerified Purchase

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Q: QuestionDoes the new dryer come with an outake air hose?

Asked 3 years ago by Linda.

• A:Answer Mine did not but was sold as part of the hook-up kit/install when I purchased it

  Answered 2 years ago by VoldeMortonVerified Purchase

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Q: QuestionI don't currently have a vent through the wall where the dryer will be installed. Does the install include that wall vent?

Asked 4 years ago by Matt.

• A:Answer No. You must have the outdoor vent installed before Dryer is delivered.

  Answered 3 years ago by SamsungDryerVerified Purchase

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Q: QuestionDoes washer and dryer pedestals prevent from vibration movement on Samsung?

Asked 4 years ago by Bose.

• A:Answer Not Applicable , did not buy pedestals and did not purchase a Samsung. The Washer / Dryer we purchased were made bu LG.

  Answered 4 years ago by RogerVerified Purchase

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Q: QuestionWhy is is that I want to buy a washer/dryer combo but it only gives me the option of which to just have the washer installed and not the dryer? Is there something I’m missing here?

Asked 2 years ago by Anonymous.

• A:Answer Do not shop here if you want someone to properly install your machines. I paid extra to have my machines installed and the imagine attached is how my dryer was "installed". It was pushed flat against the wall and the hose was not lined up propely with the dryer vent. Now best buy is telling me I did not pay for install and I have to pay again to have someone come install my dryer

  Answered 8 months ago by KaygVerified Purchase

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Q: QuestionIs there a charge to install a dryer with existing left vent exhaust

Asked 2 years ago by Trish.

• A:Answer to install the dryer. You must purchase the install kit, which comes complete with all the items needed for an install. If you plan on using yours, you will be responsible for the install. We only install new to ensure the product install will be complete.

  Answered 9 months ago by JamesSVerified Purchase

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Q: QuestionDoes dryer installation include switching the door so hinges are on the other side?

Asked 2 years ago by Pilar.

• A:Answer Yes

  Answered 5 months ago by KarenVerified Purchase

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Q: QuestionI purchased all necessary kits to install my washer and dryer on 1/25. I paid for all necessary/ required parts. Is there another fee for hook up and install? This is my second W/D purchase from Best Buy. I’ve been very happy with the quality of service

Asked 3 years ago by Anonymous.

• A:Answer no matter how many compliances you have purchasing the past new appliances will be required to have a new install purchased for that appliance

  Answered 9 months ago by JamesSVerified Purchase

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Q: QuestionDoes my new washer come with hoses?

Asked 4 years ago by Bose.

• A:Answer No. They're (hoses) are extra.

  Answered 5 months ago by KarenVerified Purchase

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Q: QuestionDoes installation for a new dryer come with an air duct?

Asked 4 years ago by Bose.

• A:Answer YES. The New Electric Dryer includes all the Necessary Parts including the Foil Hose connecting to the Wall vent, when u Select the Home Delivery Service. On your Order Form, you should be able to View the Dryer Assembly Hose packet. But it does not show the Foil hose even though it is included.

  Answered 6 months ago by AmitVerified Purchase

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Q: QuestionDoes installation include switching the door to open on the opposite side if needed?

Asked 4 years ago by Kaydee.

• A:Answer They'll switch the doors no problem, free of charge.

  Answered 5 months ago by KarenVerified Purchase

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Q: QuestionWhy does this say Electric dryer installation when I have a gas dryer?

Asked 4 years ago by sherry.

• A:Answer My dryer is electric and I am happy with the size.

  Answered 2 weeks ago by VickyGVerified Purchase

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Q: QuestionI purchased a stackable washer/dryer combo with delivery + install. Does the stack kit come with it?

Asked 4 years ago by Drew.

• A:Answer No

  Answered 5 months ago by KarenVerified Purchase

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