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Page Showing 181-200 of 244 questions
  • QuestionI have a GTW330ASK0WW washer. In the manual, there is a table for Wash Cycles. It says there are 2 options for Spin Selection: Max/Extra and Normal. How do I change the Spin Selection to Normal? Ours must set to Max because it is very long & loud.

    Asked by CrazyLoudSpin.

    • Answer Hi CrazyLoudSpin- Thanks for your purchase! The washer does not offer manual speed selections. The washer has a variable speed motor. The variable speed motor adjusts the agitation and spin speeds throughout the cycle based on the cycle selected, the load size, and the amount of torque (resistance) it gets from the load. There is no "fixed" speed for slow or fast speeds. The wash cycle controls the type of washing process. The charts on pages 9-10 in the Owner's Manual will help you match the items to be washed with the best wash cycle settings. For optimal performance. Unbalanced loads can cause the washer to vibrate more. Stop the machine and redistribute the load, if necessary. Make sure the washer is level. The more the legs are extended, the shakier the washer will be during operation. Keep in touch! SUEatGEA

      Answered by GE Answers

  • QuestionIn the features section it list this washer has a delay start feature. I do not see in the picture where the delay start setting is. Does this washer have a true delay start setting? Thank you

    Asked by GoStros.

    • Answer Hi GoStros- GE® GTW330ASKWW does not offer Delay Start feature. A website correction request will be sent to BestBuy. Check out our GE® 4.5 DOE cu. ft. stainless steel capacity washer GTW685BSLWS. This model features Delay Wash. When the Delay Wash button is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to clear (00H) hours. Matching Dryer: GE® 7.4 cu. ft. capacity aluminized alloy drum electric with HE Sensor Dry GTD65EBSJWS (Gas GTD65GBSJWS). We apologize for any confusion. Keep in touch! SUEatGEA

      Answered by GE Answers

  • Questionthe pump keeps running

    Asked by kofahly396.

    • Answer Hi kofahly396- Thanks for your purchase! We are happy to provide assistance. If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle. Also, check for oversudsing. Try less detergent. Measure your detergent carefully. Use less soap if you have soft water, a smaller load or a lightly soiled load. Switch to High Efficiency detergent. Electronics may need to be reset. Unplug washer and wait 2 minutes. If you need further assistance, we encourage you to contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - We hope this is helpful. Thanks for reaching out to us! SUEatGEA

      Answered by GE Answers

  • QuestionIs the GE GTW330ASKWW belt driven or direct drive?

    Asked by obuoy.

    • Answer Hi obuoy- Model GTW330ASKWW is belt driven. Also, check out the matching GE® 7.2 cu. ft. capacity aluminized alloy drum electric dryer GTD33EASKWW (GTD33GASKWW Gas). Keep in touch! SUEatGEA

      Answered by GE Answers

  • QuestionWill my clothes come out wrinkled like a front load washer?

    Asked by Daniel.

    • Answer Hi Daniel- Thanks for viewing our GE Top-Load Washers! To reduce wrinkling in any washer, match cycle selection to the type of fabric you are washing (especially for easy care loads). Incorrect wash and dry cycles can cause wrinkling. Also, avoid mixing heavy items (like jeans) with light items (like blouses). Try a fabric softener. Loosely load clothes in the washer basket without overloading. Wash in warm or cold water (repeated washing in water that is too hot can cause wrinkling). See the following link for more tips: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17345 - Matching Dryer: GE® 7.2 cu. ft. capacity Electric Dryer GTD33EASKWW (Gas GTD33GASKWW). We hope this is helpful. Keep in touch! SUEatGEA

      Answered by GE Answers

  • QuestionIt says that it senses the size of the load in the description but it says that you can choose the size and every other place that has it says it doesn't sense the load.

    Asked by MOMSWASHER.

    • Answer No laid sensing in this model

      Answered by Jerod825

  • QuestionIs it energy star certified?

    Asked by Fmun.

    • Answer Hi Fmun- GE® Model GTW330ASKWW is not ENERGY STAR® Qualified. We also offer ENERGY STAR® Qualified GE® 4.2 DOE cu. ft. stainless steel capacity washer GTW485ASJWS: https://www.bestbuy.com/site/ge-4-2-cu-ft-13-cycle-high-efficiency-top-loading-washer-white-with-silver-backsplash/4685000.p?skuId=4685000 - Keep in touch! SUE@GEA

      Answered by GE Answers

  • QuestionHello, Is there a warranty for this washer. the description stated that it wasn't.

    Asked by warranty.

    • Answer you can choose geek squad protection

      Answered by Joe7Lara

  • QuestionLooking for a bisque top loader washing machine

    Asked by Rick.

    • Answer Hi Rick- This is Sue at GE Appliances. Thanks for viewing our GE Top- Load Washers! Our top-load washers are currently available in white only. Thanks for checking with us!

      Answered by GE Answers

  • QuestionCancel signal is on and cannot get it to go off. Have unplugged it and lifted and closed lid 6 times in 30 seconds.

    Asked by Maggie.

    • Answer Hi Maggie- This is Sue at GE Appliances. Thanks for your purchase! We are sorry to hear of the difficulty and glad to help. We suggest to view "Consumer Help Indicator" on page 13 of the Owner's Manual at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576.pdf - Also, unplug washer, wait 2 minutes, plug back in and press Start (page 24). We encourage you to contact GE Appliance Service at 1-800-432-2737 for further assistance or conveniently schedule an appointment online at GEAppliances.com. We hope this is helpful. Keep in touch!

      Answered by GE Answers

  • Questionwhat are the measurements of this unit?

    Asked by angry.

    • Answer Hello Valued Customer - this is Nancy at GE Appliances and we are happy to help you. This is a nice top load 3.8 DOE cubic foot capacity top load washing machine. The approximate external dimensions are: 27 in wide x 44 in high x 27 in deep. We hope this helps! Thanks for choosing GE Appliances!

      Answered by GE Answers

  • Question1 comment & 1 question: The GE reps claim that the machine is quiet. It roars like a freight train during the spin. Tried several cycles & all seem to go from wash to spin then done -- no rinse. Do I have a defective machine?

    Asked by Ellie.

    • Answer Hi Ellie, I am happy to help. If your unit is making that much noise, please contact service at the link below: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service We appreciate you checking with us. Lisa from GE Appliances.

      Answered by GE Answers

  • QuestionIn loading a comforter into the GTW330ASK and selecting both "Super" and "Bulky Items", filling lasted briefly then the machine proceeded to wash. We paused the machine and discovered only about 2" of soapy water in the drum. This seems peculiar, is it?

    Asked by ChrisandDon.

    • Answer Hello ChrisandDon - Please refer to the diagram on page 15 of the owner's manual for normal water levels: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576.pdf . If your washer does not match these levels then you may want to have service evaluate the unit. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm -TREY@GEA

      Answered by GE Answers

  • QuestionDoes this washer (model GTW330ASKWW) come with the fill hoses for hook-up?

    Asked by Nire.

    • Answer Hi Nire- This is Sue at GE Appliances. Thanks for choosing our GE® 3.8 DOE CU. FT. CAPACITY STAINLESS STEEL BASKET GTW330ASKWW! Fill Hoses are not included with the washer. For reference, see page 18 of the Installation Instructions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576.pdf - Check with your Lowe's Associate or you can order 4 FOOT RUBBER WASHER HOSES (2 PACK) PM14X10002 online at this link: https://www.geapplianceparts.com/store/parts/spec/PM14X10002 - We also offer STAINLESS STEEL HOSES- 2PK PM14X10005: https://www.geapplianceparts.com/store/parts/spec/PM14X10005 - Thanks for checking with us. Enjoy!

      Answered by GE Answers

  • QuestionCan we use this with the kitchen sink

    Asked by Amn.

    • Answer No, this is not a portable washer with those options.

      Answered by BonBon

  • QuestionIs this a high-efficiency washing machine? If it is, can you recommend a good wash machine that is not high-efficiency?

    Asked by David.

    • Answer Yes, it is an top-load high efficiency washer and much better than one that is not. You do not have the problems you tend to have with a front load high efficiency washer. I went from a regular washer to the top-load high efficiency washer and would never go backwards after using this washer.

      Answered by BonBon

  • QuestionCan this washer handle heavy loads? Blankets? Duvets? Etc.

    Asked by Coop.

    • Answer Yes, but you have to load the tub so that it is balanced and select the right cycle plus you would need to use the deep rinse cycle too.

      Answered by BonBon

  • QuestionWhat is the height of the machine with the lid open?

    Asked by Anonymous.

    • Answer 4 ft 4 inches..... or 52 inches

      Answered by Joe7Lara

  • QuestionWhat kind of warranty does this washing machine have?

    Asked by Nette70.

    • Answer Hi Nette70- This is Sue at GE Appliances. Thanks for viewing our GE® 3.8 DOE CU. FT. CAPACITY STAINLESS STEEL BASKET GTW330ASKWW! We are happy to provide assistance. For the period of one year from the date of the original purchase, we will replace any factory specified part of the washer which fails due to a defect in materials or workmanship. During this limited one-year warranty, we will also provide, free of charge, all labor and related service to replace the defective part. You can also reference the written warranty details on page 27 of the Owner's Manual at this link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576.pdf - Also, check out the matching GE® 7.2 CU. FT. CAPACITY ALUMINIZED ALLOY DRUM ELECTRIC DRYER GTD33EASKWW (GTD33GASKWW GAS). View the limited one-year warranty on page 11 of the Owner's Manual at this link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90550-1.pdf - We hope this is helpful. Keep in touch!

      Answered by GE Answers