Questions & Answers

Name: Geek Squad® - 24/7 Support - 1 Year
Brand: Geek Squad®
SKU: 8891021
Price: 199.99 USD
Rating: 4.6 (3306 reviews)

Geek Squad® - 24/7 Support - 1 Year

SKU:: 8891021

User rating, 4.6 out of 5 stars with 3306 reviews.

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QuestionI have the old 24/7 tech support plan, it's up for renewal at the end of this month. When I called and finally was able to speak to a live person to ask about the renewal cost of this plan, they wouldn't tell me. How much is it?
Asked 4 years ago by Rhoeth.
- Answer I finally was able to reach an geek squad agent in live chat on the website. I was told it would be $76.48 to renew. It's on automatic renew. So happy just to get a direct answer, as it was one of the hardest things in trying to find out. Been trying literally for two months now to find out. Thank you for the answer, it was helpful as well. Kind Regards.
  Answered 4 years ago by Rhoeth
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QuestionIf I have 24/7 support $199 year do I need to purchase additional on new purchases ?
Asked 4 years ago by Judy.
- Answer Hi Judy. Thanks for your great question. If you have 24/7 Support or Total Tech Support, it does not at this time cover products for the hardware aspect. So that does need to be purchased separately. However, Total Tech Support members save 20% on Geek Squad Protection. I hope this helps. Please let us know if there's anything else we can answer for you.
  Answered 4 years ago by GeekSquadSupport
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QuestionI just signed up for the complete plan with the geek squad on Nov.8 2017 for the coming year. How do I get some written information or an email telling what this covers . I paid $199 for this. I have had a subscription with the geek squad since about 2
Asked 7 years ago by tex1930.
- Answer Log onto the Best Buy web site and select services - then contacts. Leave them a message and request with your email address.
  Answered 7 years ago by Jerry
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QuestionI have a work laptop that they don't want back. I want to use it for personal use but I can't remember my login. How do I convert can you guys help by bring it in.
Asked 4 years ago by Jackie.
- Answer Hi Jackie. Thanks for reaching out to us for this. I'm sorry to hear about the login issues. We can definitely look into this with you. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
  Answered 4 years ago by GeekSquadSupport
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QuestionI can’t find email on my new del laptop
Asked 1 week ago by Dana.
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Questionget rid of the virus
Asked 2 months ago by duke.
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QuestionLast summer we purchased a dashcam system, and a "1-Year Accidental Geek Squad Protection" plan for it. There was a car accident in which the camera was damaged beyond repair (we saved some pieces). Does the plan cover replacement of the camera?
Asked 2 months ago by Anonymous.
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QuestionDo you travel out of state for repairs? Over 200 miles?
Asked 2 months ago by Bri.
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QuestionHelp me download (or is it upload) pics from my Samsung phone to my computer. Or should I call you?
Asked 3 months ago by TagW.
- Answer Yeah you should call them or start a live chat with a costumer support representative.
  Answered 2 months ago by FernandoR
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QuestionI got a laptop today from ups and when I took it out the box and turned it on the screen was cracked.
Asked 3 months ago by Ella.
- Answer You should call BB costumer support and they'll give you the instructions of how to proceed.
  Answered 2 months ago by FernandoR
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QuestionDoes the geek squad help pair fit bit with my iPhone. I have the 179.99 plan
Asked 5 months ago by Anonymous.
- Answer You should take your iPhone to geek squad, I think it covers accidental damage only.
  Answered 2 months ago by FernandoR
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QuestionLooking for a code for mediacom xtream remote for Hisense 65 inch TV. The current codes provided don't work for volume. Best buy davenport
Asked 6 months ago by Bennq.
- Answer You should call BB costumer support and request another code.
  Answered 2 months ago by FernandoR
  Answer this question
Questionspilled ice cream onto laptop keyboard. Now have sticking keys at area. what to do
Asked 8 months ago by sticky.
- Answer Run enough water in the bathtub to cover the computer and let it soak for 24 hours. Should be good as new!
  Answered 4 months ago by HeadGeek
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QuestionMy Samsung 65” tv recently started having audio issues. I have a Bose 321 sound system connected with an optical cable. Every 3 days or so when I turn on the tv there will be no sound. I have tried changed the sound setting from tv to Bose to correct.Help
Asked 8 months ago by Anonymous.
- Answer You should call the geek squad support team.
  Answered 2 months ago by FernandoR
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QuestionCan I work at geek squad as a 15 yr old, and if not, what age would I have to be?
Asked 8 months ago by Colt.
- Answer I think you have to be at least 16 years old.
  Answered 2 months ago by FernandoR
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Questiondo you work on facebook issues
Asked 8 months ago by mike.
- Answer I don't think they'll help you with that.
  Answered 2 months ago by FernandoR
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QuestionWas Christopher Columbus around during pangea?
Asked 9 months ago by Tasha.
- Answer Lol no he wasn't, or was he? :O
  Answered 2 months ago by FernandoR
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QuestionFor this asus - tuf gaming a15 15.6" 144hz gaming laptop fhd - amd ryzen 5-7535hs with 8gb memory - nvidia geforce rtx 2050 - 512gb ssd - graphite black. My question is how come i only getting FPS lower then expected
Asked 9 months ago by Trey.
- Answer Because the RTX 2050 is not very powerful
  Answered 2 months ago by FernandoR
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Questioni can not down load an attachment from my e mail
Asked 10 months ago by Anonymous.
- Answer Have you checked if there is a blocked attachment by your email provider?
  Answered 2 months ago by FernandoR
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QuestionI am unable to connect to Spectrum Email - what can I do to connect - no problem with connecting to Outlook
Asked 10 months ago by Norm.
- Answer Call your provider to ask them for instructions on how to do it.
  Answered 2 months ago by FernandoR
  Answer this question

Showing 1-20 of 94 questions

Questions & Answers

Geek Squad® - 24/7 Support - 1 Year

Q: QuestionI have the old 24/7 tech support plan, it's up for renewal at the end of this month. When I called and finally was able to speak to a live person to ask about the renewal cost of this plan, they wouldn't tell me. How much is it?

Q: QuestionIf I have 24/7 support $199 year do I need to purchase additional on new purchases ?

Q: QuestionI just signed up for the complete plan with the geek squad on Nov.8 2017 for the coming year. How do I get some written information or an email telling what this covers . I paid $199 for this. I have had a subscription with the geek squad since about 2

Q: QuestionI have a work laptop that they don't want back. I want to use it for personal use but I can't remember my login. How do I convert can you guys help by bring it in.

Q: QuestionI can’t find email on my new del laptop

Q: Questionget rid of the virus

Q: QuestionLast summer we purchased a dashcam system, and a "1-Year Accidental Geek Squad Protection" plan for it. There was a car accident in which the camera was damaged beyond repair (we saved some pieces). Does the plan cover replacement of the camera?

Q: QuestionDo you travel out of state for repairs? Over 200 miles?

Q: QuestionHelp me download (or is it upload) pics from my Samsung phone to my computer. Or should I call you?

Q: QuestionI got a laptop today from ups and when I took it out the box and turned it on the screen was cracked.

Q: QuestionDoes the geek squad help pair fit bit with my iPhone. I have the 179.99 plan

Q: QuestionLooking for a code for mediacom xtream remote for Hisense 65 inch TV. The current codes provided don't work for volume. Best buy davenport

Q: Questionspilled ice cream onto laptop keyboard. Now have sticking keys at area. what to do

Q: QuestionMy Samsung 65” tv recently started having audio issues. I have a Bose 321 sound system connected with an optical cable. Every 3 days or so when I turn on the tv there will be no sound. I have tried changed the sound setting from tv to Bose to correct.Help

Q: QuestionCan I work at geek squad as a 15 yr old, and if not, what age would I have to be?

Q: Questiondo you work on facebook issues

Q: QuestionWas Christopher Columbus around during pangea?

Q: QuestionFor this asus - tuf gaming a15 15.6" 144hz gaming laptop fhd - amd ryzen 5-7535hs with 8gb memory - nvidia geforce rtx 2050 - 512gb ssd - graphite black. My question is how come i only getting FPS lower then expected

Q: Questioni can not down load an attachment from my e mail

Q: QuestionI am unable to connect to Spectrum Email - what can I do to connect - no problem with connecting to Outlook

QuestionI have the old 24/7 tech support plan, it's up for renewal at the end of this month. When I called and finally was able to speak to a live person to ask about the renewal cost of this plan, they wouldn't tell me. How much is it?

QuestionIf I have 24/7 support $199 year do I need to purchase additional on new purchases ?

QuestionI just signed up for the complete plan with the geek squad on Nov.8 2017 for the coming year. How do I get some written information or an email telling what this covers . I paid $199 for this. I have had a subscription with the geek squad since about 2

QuestionI have a work laptop that they don't want back. I want to use it for personal use but I can't remember my login. How do I convert can you guys help by bring it in.

QuestionI can’t find email on my new del laptop

Questionget rid of the virus

QuestionLast summer we purchased a dashcam system, and a "1-Year Accidental Geek Squad Protection" plan for it. There was a car accident in which the camera was damaged beyond repair (we saved some pieces). Does the plan cover replacement of the camera?

QuestionDo you travel out of state for repairs? Over 200 miles?

QuestionHelp me download (or is it upload) pics from my Samsung phone to my computer. Or should I call you?

QuestionI got a laptop today from ups and when I took it out the box and turned it on the screen was cracked.

QuestionDoes the geek squad help pair fit bit with my iPhone. I have the 179.99 plan

QuestionLooking for a code for mediacom xtream remote for Hisense 65 inch TV. The current codes provided don't work for volume. Best buy davenport

Questionspilled ice cream onto laptop keyboard. Now have sticking keys at area. what to do

QuestionMy Samsung 65” tv recently started having audio issues. I have a Bose 321 sound system connected with an optical cable. Every 3 days or so when I turn on the tv there will be no sound. I have tried changed the sound setting from tv to Bose to correct.Help

QuestionCan I work at geek squad as a 15 yr old, and if not, what age would I have to be?

Questiondo you work on facebook issues

QuestionWas Christopher Columbus around during pangea?

QuestionFor this asus - tuf gaming a15 15.6" 144hz gaming laptop fhd - amd ryzen 5-7535hs with 8gb memory - nvidia geforce rtx 2050 - 512gb ssd - graphite black. My question is how come i only getting FPS lower then expected

Questioni can not down load an attachment from my e mail

QuestionI am unable to connect to Spectrum Email - what can I do to connect - no problem with connecting to Outlook