The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Questions & Answers

No content
  • Front. Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver.
  • Angle. Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver.
  • Left. Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver.
  • Alt View 1. Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver.
  • Alt View 11. Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver.
  • Alt View 12. Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver.
  • Alt View 13. Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver.
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • Hotpoint Washer Stainless Steel Basket video 0 minutes 35 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver

Model:
HTW240ASKWS
SKU:
5506782
Your price for this item is $369.99
Clearance
Save $152
The comparable value price is $521.99
Page Showing 1-20 of 73 questions
Ask a Question

  • QuestionWill this washer accommodate a King size comforter?

    Asked by Claud.

    • Answer no way...I washed a twin and I put it thru 2 wash cycles to throughly clean it, but I had to adjust to deep rinse mode for fabric softener to get it to clean. the tub only fills up halfway. this is not a non he machine as they have it advertised. this is very much a he machine with no way of adding any additional water for larger loads.

      Answered by Tamara

  • QuestionHi, does this machine offer a feature to soak clothes overnight?

    Asked by Kai.

    • Answer This washer was advertised as a non he washer. It is not...it has a automatic soak during the wash cycle. I would not recommend this washer . There is no way to add more water to the wash cycle and the tub only fills a third of the way up so you have to do small loads. It had a hard time washing a twin comforter. I have had it now a month and truly regret buying it. It is loud enough to be heard from the basement to the second floor. It does spin really well, but that's about it.

      Answered by Tamara

  • QuestionDoes this washer have an express wash? It takes a long time for a load of wash .

    Asked by Jerseygirl.

    • Answer This washer does not have an express wash. While it will wash at a normal pace, the final spin cycle is fairly long, lasting nearly ten minutes. This long final spin cycle will get clothes really dry, reducing dryer time for clothes that are dryer safe. For anyone needing to wash clothes quickly, one would likely have to look at a GE model with express cycle in order to get clothes washed in under 25-30 minutes. Most of my loads take between 33-39 minutes to complete using this particular Hotpoint washer.

      Answered by JCJ71

  • QuestionIs there a place to empty any hair or lint that is caught during the wash cycle

    Asked by Dennis.

    • Answer Hello Dennis - Thank you for your question; we are glad to assist! The Fine Mesh Filters were removed from under the agitator of our new washers when it was found that a better pump and larger holes in the hub under the agitator did a better job of removing lint and preventing clogs in the drain system. The drain system allows water to flow through the basket and out the bottom of the tub pulling lint, hair, and small particles with the water. There is no maintenance required on this system, so there is not a way to access the pump for cleaning or maintenance. We hope this information is helpful. Thanks for checking. Olga

      Answered by GE Answers

  • QuestionWill the water fill all the way to the top? Can I wash a king size blanket in it?

    Asked by susielou.

    • Answer If you select the bulky items and super load, it will wash king size bedding. I’ve washed my down company store king down comforter- got it thoroughly clean. I’ve washed quilts etc. no problem. Always stays balanced.

      Answered by king

  • QuestionCan you wash a queen size quilt in this washer

    Asked by Anonymous.

    • Answer Hi - Thanks for viewing Hotpoint Model HTW240ASKWS! Yes, the washer can accommodate a queen size quilt. Keep in touch at hotpoint.com. Enjoy! Sue

      Answered by GE Answers

  • QuestionWhere is this washer built?

    Asked by Ty.

    • Answer My owners manual and Hotpoint washer say it is made in the USA. It is made in Louisville, Kentucky at the GE appliance factory. Hotpoint is actually a GE product, and is made at the same plant as some of the GE washers.

      Answered by JCJ71

  • QuestionI have a couple of questions. How can I presoak my clothes? Which is the fastest cycle?

    Asked by Patience.

    • Answer Hey there, Thanks for your question. This washer doesn't have a soak setting where you can set how long your clothes soak. The best way to achieve this is once the washer fills, then pause the washer. Please note that the washer will drain after 15 minutes with the lid open or 24 hours with the lid closed. The fastest cycle on this washer is the delicates cycle. Let us know if you have any other questions. Stay well. Mike@GEA

      Answered by GE Answers

  • QuestionWhich wash cycle is the shortest? I’ve tried to time all cycles, but I think they’re all about 10 minutes. Nothing I wash requires that much time.

    Asked by Nikki.

    • Answer Hey there, Thanks so much for reaching out. We're happy to answer your question. The shortest cycle on this model is the casuals cycle. If you have any additional questions, reach out to us anytime. Mike@GEA

      Answered by GE Answers

  • QuestionHow can I add fabric softener if I can’t unlock the lid during operation?

    Asked by Tiredout.

    • Answer Hi there, and thanks for reaching out to us. We hate to hear you've had any issue with not being able to add fabric softener because of the lid locking and know that must have caused concern. Newer top-load washers do feature a lid lock that is engaged either when the washer is load-sensing (if that is a feature of the model), or when the basket is spinning above 50 RPM. If you need to add an item, detergent or softener when the cycle has already started, you can do so by pausing the cycle. You do need to wait until the basket has completely slowed to a stop before the lid can be opened, for safety reasons. Depending on the speed it was spinning at and the size of the load, it can take up to 3 minutes to slow enough for the lid to unlock. If you have issues with unlocking the lid past that 3 minute mark, unplugging the washer for a minute to allow the electrical components to reset can be helpful. We hope this information is helpful, and are happy to help with any other questions or concerns. Best wishes! -Sarah@GEA

      Answered by GE Answers

  • QuestionDoes this washer automatically do a rinse and spin cycle, or do you have to turn the nob into the spin cycle?

    Asked by Anonymous.

    • Answer Greetings, This washer will automatically do the rinse and spin cycle. If you need to do additional spin cycles, then you can select to do so manually. Thanks for reaching out. Have a great day! Mike@GEA

      Answered by GE Answers

  • QuestionDoes this washer have a rinse cycle?

    Asked by Nick.

    • Answer Hey there - that’s a great question! This model has a “Drain & Spin” cycle which can be used for items that need to be rinsed only by selecting the “Deep Rinse” option for this cycle. We hope this is helpful and please reach out with any other questions we can assist with. Have a lovely day! Lauren@Hotpoint

      Answered by GE Answers

  • QuestionI need to know how to set the right wash cycle in order to get the load wash

    Asked by Non.

    • Answer Hi there - For convenience, best performance and optimal efficiency, select Precise Fill/Auto. This selection automatically provides the correct amount of water suited to the size and type of load placed in the unit. Lid will be locked for the duration of the load sensing process, which includes a brief spin period and a portion of the water fill. We hope this helps! If you have any additional questions, please be sure to reach out. -Gina@GEA

      Answered by GE Answers

  • QuestionCan you give me the dimensions of this washer and matching dryer? I have a very limited area for installation.

    Asked by Dimensions.

    • Answer Thank you so much for your interest in this great washer and for taking the time to reach out to us with your question. The dimensions of this washer are as follows: 44" x 27" x 27" (HxWxD). There are several dryers we manufacture that would match with this washer. If there is a particular model you are interested in, please feel free to reach out to us on social media with the model number so we can help locate the information you need. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@Hotpoint

      Answered by GE Answers

  • Questionis there any 240 Volts washer here?

    Asked by Anonymous.

    • Answer Hi there, and thanks for taking the time to reach out to us - we know how important the voltage is when choosing an appliance. The norm for our washers is to use a standard 120 volt outlet; we regret any inconvenience that may cause. The model you asked this question on, HTW240ASKWS, also uses 120V. If you wish to check another model specifically, you can certainly do so by going to our Hotpoint website and looking up the model number; the ‘Product Details’ link will clarify the voltage used by the model. You can also reach out to us, here or over social media, if you have any other inquiries or concerns – we are happy to offer assistance any time. All the best! -Sarah@Hotpoint

      Answered by GE Answers

  • QuestionWhere is the detergent added in this machine?

    Asked by Cori.

    • Answer Thank you for asking about your washer. We suggest adding the detergent right into tub before adding clothes since your model does not have a detergent drawer. You will likely see this in the manual. Hope this helps. Geoff@GEA

      Answered by GE Answers

  • QuestionOn the Wash Cycle Selector Knob, please explain the use of "heavy,""medium," and "light" under the categories "Whites" and "Colors". Do these refer to load sizes, even though the load size is presumably set on the "Load Size" knob?

    Asked by NewUser.

    • Answer Hello, thank you for taking the time to write this question regarding this great washer. We would be happy to help! The "Heavy", "Medium", and "Light" settings under the Wash Cycle Selector Knob on this washer are referring to soil level of laundry to be washed. So, for example, if you had a medium-sized load of colored clothes that were heavily soiled, you would set the "Load Size" knob to "Medium" and the Wash Cycle Selector Knob to "Colors - Heavy". If you would like to read more about the features and functionality of this washer, we recommend you check out the owner's manual found on our website. We hope this helps! -Chris@GEA

      Answered by GE Answers

  • QuestionHow much space do you need in back of the washer (and dryer) to hook it up? In other words, what is the minimum depth actually required for this washer (and dryer)?

    Asked by depth.

    • Answer Hello, Thanks for asking! We always enjoy helping interested customers and we'd love to provide you with an answer. We found that this washer has a depth of 27". The clearance needed for the rear of this model is 3". This means you would need at least 30" for this to fit appropriately in front of a wall. Have a wonderful day! -Sylvia@GEA

      Answered by GE Answers

  • QuestionWhat is the load capacity? Can you open it during a cycle to throw something in or will the whole washer empty out?

    Asked by Buddy.

    • Answer Hi Buddy - Thanks for viewing Model HTW240ASKWS! The capacity is 3.8 cu.ft. and can accommodate a king size sheet set. Also, to add items after washer has started, press Start/Pause if the lid is locked; wait until the Lid Lock indicator on the display is no longer illuminated before attempting to open the lid. Lift the lid and submerge additional items around the outside of the basket. Close the lid and press Start to resume. Note: Machine will automatically drain any time the lid is left open for more than 15 minutes and water is present. Machine will automatically drain if left in a paused state with the lid closed for more than 24 hours and water is present. Keep in touch at hotpoint.com. Sue

      Answered by GE Answers

  • QuestionWhere is the lint filter?

    Asked by terry222.

    • Answer The Fine Mesh filters were removed from under the agitator when it was found that a better pump and larger holes in the hub under the agitator did a better job of removing lint and preventing clogs in the drain system. The drain system allows water to flow through the basket and out the bottom of the tub pulling lint, hair and small particles with the water. There is no maintenance required on this system, so there is not a way to access the pump for cleaning or maintenance.

      Answered by GE Answers

Page 1, Showing 1-20 of 73 questions

Top-rated top-loading washers

  • Whirlpool - 4.7 Cu. Ft. Top Load Washer with Pretreat Station - Chrome Shadow
    Clearance
    Your price for this item is $699.99
  • Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White
    Your price for this item is $499.99
    The comparable value for this item is $549.99
  • GE - 2.8 Cu. Ft. High-Efficiency Top Load Washer with Electronic LED One Touch Controls - White/Black
    Your price for this item is $899.99
  • GE - 5.2 Cu. Ft. High-Efficiency Top Load Washer - Diamond Gray
    Your price for this item is $989.99
  • LG - 4.3 Cu. Ft. High-Efficiency Top Load Washer with SlamProof Glass Lid - White
    Your price for this item is $529.99
    The comparable value for this item is $799.99