A:Answer This laptop has PCIe NVMe M.2 solid-state drive installed. If you want to upgrade that portion, it would need to be in that format. In addition, there is another M.2 slot available for another PCIe NVMe M.2 solid-state drive. Lastly, you can upgrade this laptop up to 32 gigabytes DDR4-2400. There are 2 memory slots that you use to upgrade the RAM. You can put up to 16 gigabytes DDR4-2400 in each slot. If you need more assistance in upgrading the laptop, I would recommend reaching out to the Geek Squad at Best Buy.