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1. Check that all connections are correct and properly plugged in. 2. Make sure your device is properly paired with the iBT232. 3. Make sure the Power is ON. If the problem persists the unit may need to be reset. To do so, unplug the unit from power source and remove the backup batteries. Let unit stand for 2 minutes. Re-install backup batteries and connect unit to power source. You will need to reset the clock, radio, and any other settings. If this doesn't fix the problem please reach out using the link below ihome.com/support/contact
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