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You may need to use the white RCA cable for the sound.
Sorry, there was a problem. Please try again later.Try these steps: connect your cable box to a different HDMI port. If the audio problem persists across all ports, try connecting a different HDMI device to the port so see if you get a proper signal and audio. If you get audio using a different device, contact your cable company for further assistance. If the problem persists, your TV may require repairs. Service can be obtained by carrying your TV in to the place of purchase along with your original receipt for warranty validation.
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