Questions & Answers

Name: Insignia™ - 26,800 mAh Portable Charger for Most USB Devices - Black
Brand: Insignia™
SKU: 6409649
Price: 30.99 USD
Rating: 4.5 (251 reviews)

Insignia™ - 26,800 mAh Portable Charger for Most USB Devices - Black

Model:: NS-MB27CK21; |
SKU:: 6409649

User rating, 4.5 out of 5 stars with 251 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 1-20 of 31 questions

Ask a Question

QuestionCan you charge from the usb-C port? Or is the USB-C only used to charge the battery itself? My ipad pro has a usb-C charging port and I wonder if I could use this to charge it directly.
Asked 4 years ago by blueberryyogurt.
- Answer Yes, you can charge devices via USB Type C port.
  Answered 4 years ago by InsigniaCustomerSupport
  Answer this question
QuestionWould it work for Apple IPhone?
Asked 4 years ago by IPhone.
- Answer For iphone 11 works perfectly
  Answered 4 years ago by Batterybackup
  Answer this question
QuestionCan this be brought on airplanes with TSA regulations?
Asked 4 years ago by Benny.
- Answer Yes, I have brought this on many planes, and they have no problem with it!
  Answered 4 years ago by Foxxify
  Answer this question
QuestionDoes this have a digital display for how much battery is left. 0-100 percent. Meaning showing the number of percentage left.
Asked 3 years ago by Derek.
- Answer unfortunately, it doesn't have a digital display it comes with just 4 dot reading alert meter type of thing.
  Answered 3 years ago by Renrazor
  Answer this question
Questioncan I charge my 2020 MacBook pro with this charger?
Asked 4 years ago by mike.
- Answer No, you cannot charge a Laptop with this portable charger.
  Answered 4 years ago by InsigniaCustomerSupport
  Answer this question
QuestionCan i use this power bank on a samsung freestyle projector?
Asked 3 years ago by ealbor.
- Answer Hello Ealbor, Yes, you can use this power bank on a Samsung projector.One USB-C port and two standard USB ports provide 42 W of power, letting you use this portable battery with multiple devices at the same time. Insignia Support, Merjorie www.insigniaproducts.com/support
  Answered 3 years ago by InsigniaCustomerSupport
  Answer this question
QuestionI like this battery pack, but it is staying at 1st light after trying to charge. When do I Troubleshoot and when it is dead? how do i troubleshoot it? please advise
Asked 3 years ago by jeff.
- Answer Hi Jeff, Press and hold the LED status button for three seconds to enter small charging current mode (<100 mA) to charge small current charging devices such as a Bluetooth earphone. Four LEDs blink one by one during this mode. ●○○○○●○○○○●○○○○● Your battery shuts down after two hours automatically. To exit this charging mode during the two hours, press and hold the button for three seconds, take note it will take 6hrs to fully chagres. Insignia Support Alvin www.insigniaproducts.com/support
  Answered 3 years ago by InsigniaCustomerSupport
  Answer this question
QuestionAbout 10 months ago, someone asked if they could charge their laptop with this device and Insignia said no. Why can't you charge a laptop with this device?
Asked 3 years ago by CherylAK.
- Answer This portable charger can be used with smartphones and tablets. For USB-C Laptops, try the Model: NS-PWLB80R
  Answered 3 years ago by InsigniaCustomerSupport
  Answer this question
QuestionHow do I turn it off whenever I press and hold the button it just starts to blink the led lights one by one
Asked 3 years ago by Alex.
- Answer It'll turn off automatically when your device is charged.This is what you're seeing,"Press and hold the LED status button for three seconds to enter small charging current mode (<100 mA) to charge small current charging devices such as a Bluetooth earphone. Four LEDs blink one by one during this mode. ●○○○○●○○○○●○○○○● Your battery shuts down after two hours automatically. To exit this charging mode during the two hours, press and hold the button for three seconds"
  Answered 3 years ago by Paul
  Answer this question
QuestionInsignia model ns-pb32785b22b Power bank, 85W. I've only charged/used it a couple of times since owning it. I am trying to charge it but it won't charge. One light flashes for hours. Does this mean the unit has died and cannot be charged? What caused?
Asked 5 months ago by NanNSJ.
Answer This Question
QuestionDoes it work on all I phones ? 11,12,13?
Asked 2 years ago by Shopsfor6.
- Answer Yes. As long as you have the charger for these phones. I currently have iPhone X, 11, 12, 13 and they work well with this portable charger.
  Answered 2 years ago by Winnie
  Answer this question
QuestionWill it charge an Apple SE 3 iPhone?
Asked 2 years ago by Texan.
Answer This Question
QuestionIs this battery pack a rapid charger?
Asked 2 years ago by ADunayski.
- Answer Hi There, Unfortunately not a rapid charger. Insignia Support Alvin www.insigniaproducts.com
  Answered 2 years ago by InsigniaCustomerSupport
  Answer this question
QuestionWill this charge an iphone 8?
Asked 2 years ago by Janfl.
- Answer Yes
  Answered 2 years ago by Tk421
  Answer this question
QuestionHi I bought NS-MB27CK21 battery. I loved it when it worked. I plug the cable in the center port in/out. No lights light up. I tried different chargers and cables. I left it on the charger over 12 hours. Did this several times same problem. Thanks
Asked 3 years ago by Glen.
- Answer small lights on the side indicate charging or power left
  Answered 2 years ago by CJDJ
  Answer this question
QuestionI just bought mine today and it came charged to the second led dot and so I wanted to fully charge it and I’ve had it on the charger for 5 hours and it’s still blinking the 3rd dot and won’t charge it any more? What’s wrong??? :(
Asked 3 years ago by Eddie.
- Answer I would return it.
  Answered 2 years ago by MissP
  Answer this question
QuestionDoes this allow pass-through charging. Can I charge the portable charger, while I'm charging devices from the Insignia device?
Asked 3 years ago by KBuck.
- Answer Yes, you may charge your device while the portable charger is charging. -Insignia Support Mary www.insigniaproducts.com/support
  Answered 3 years ago by InsigniaCustomerSupport
  Answer this question
QuestionDo I have to turn it off when not in use and if so how ?
Asked 3 years ago by Hihacker.
- Answer Hello Hihacker, No need to turn it off, when the device is fully charged, it will automatically shut off. Insignia Support Louise www.insigniaproducts.com/support
  Answered 3 years ago by InsigniaCustomerSupport
  Answer this question
QuestionWhat wall adapter to use to charge this?
Asked 3 years ago by busgas.
- Answer Plug the USB cable into a standard USB port on your computer, car charger, or wall charger (not included). Try a wall charger like the Model: NS-MWC30W2W
  Answered 3 years ago by InsigniaCustomerSupport
  Answer this question
QuestionWhat are the voltage ratings?
Asked 3 years ago by djlaw.
- Answer • Input/Output: USB-C PD: 18 W, 5 V/3 A; 9 V/2 A • Output: USB-A (two ports): 5 V/2.4 A each
  Answered 3 years ago by InsigniaCustomerSupport
  Answer this question

Showing 1-20 of 31 questions

Questions & Answers

Insignia™ - 26,800 mAh Portable Charger for Most USB Devices - Black

Q: QuestionCan you charge from the usb-C port? Or is the USB-C only used to charge the battery itself? My ipad pro has a usb-C charging port and I wonder if I could use this to charge it directly.

Q: QuestionWould it work for Apple IPhone?

Q: QuestionCan this be brought on airplanes with TSA regulations?

Q: QuestionDoes this have a digital display for how much battery is left. 0-100 percent. Meaning showing the number of percentage left.

Q: Questioncan I charge my 2020 MacBook pro with this charger?

Q: QuestionCan i use this power bank on a samsung freestyle projector?

Q: QuestionI like this battery pack, but it is staying at 1st light after trying to charge. When do I Troubleshoot and when it is dead? how do i troubleshoot it? please advise

Q: QuestionAbout 10 months ago, someone asked if they could charge their laptop with this device and Insignia said no. Why can't you charge a laptop with this device?

Q: QuestionHow do I turn it off whenever I press and hold the button it just starts to blink the led lights one by one

Q: QuestionInsignia model ns-pb32785b22b Power bank, 85W. I've only charged/used it a couple of times since owning it. I am trying to charge it but it won't charge. One light flashes for hours. Does this mean the unit has died and cannot be charged? What caused?

Q: QuestionDoes it work on all I phones ? 11,12,13?

Q: QuestionWill it charge an Apple SE 3 iPhone?

Q: QuestionIs this battery pack a rapid charger?

Q: QuestionWill this charge an iphone 8?

Q: QuestionHi I bought NS-MB27CK21 battery. I loved it when it worked. I plug the cable in the center port in/out. No lights light up. I tried different chargers and cables. I left it on the charger over 12 hours. Did this several times same problem. Thanks

Q: QuestionI just bought mine today and it came charged to the second led dot and so I wanted to fully charge it and I’ve had it on the charger for 5 hours and it’s still blinking the 3rd dot and won’t charge it any more? What’s wrong??? :(

Q: QuestionDoes this allow pass-through charging. Can I charge the portable charger, while I'm charging devices from the Insignia device?

Q: QuestionDo I have to turn it off when not in use and if so how ?

Q: QuestionWhat wall adapter to use to charge this?

Q: QuestionWhat are the voltage ratings?

QuestionCan you charge from the usb-C port? Or is the USB-C only used to charge the battery itself? My ipad pro has a usb-C charging port and I wonder if I could use this to charge it directly.

QuestionWould it work for Apple IPhone?

QuestionCan this be brought on airplanes with TSA regulations?

QuestionDoes this have a digital display for how much battery is left. 0-100 percent. Meaning showing the number of percentage left.

Questioncan I charge my 2020 MacBook pro with this charger?

QuestionCan i use this power bank on a samsung freestyle projector?

QuestionI like this battery pack, but it is staying at 1st light after trying to charge. When do I Troubleshoot and when it is dead? how do i troubleshoot it? please advise

QuestionAbout 10 months ago, someone asked if they could charge their laptop with this device and Insignia said no. Why can't you charge a laptop with this device?

QuestionHow do I turn it off whenever I press and hold the button it just starts to blink the led lights one by one

QuestionInsignia model ns-pb32785b22b Power bank, 85W. I've only charged/used it a couple of times since owning it. I am trying to charge it but it won't charge. One light flashes for hours. Does this mean the unit has died and cannot be charged? What caused?

QuestionDoes it work on all I phones ? 11,12,13?

QuestionWill it charge an Apple SE 3 iPhone?

QuestionIs this battery pack a rapid charger?

QuestionWill this charge an iphone 8?

QuestionHi I bought NS-MB27CK21 battery. I loved it when it worked. I plug the cable in the center port in/out. No lights light up. I tried different chargers and cables. I left it on the charger over 12 hours. Did this several times same problem. Thanks

QuestionI just bought mine today and it came charged to the second led dot and so I wanted to fully charge it and I’ve had it on the charger for 5 hours and it’s still blinking the 3rd dot and won’t charge it any more? What’s wrong??? :(

QuestionDoes this allow pass-through charging. Can I charge the portable charger, while I'm charging devices from the Insignia device?

QuestionDo I have to turn it off when not in use and if so how ?

QuestionWhat wall adapter to use to charge this?

QuestionWhat are the voltage ratings?