The left ear bud turns on but won't connect with the right how do I fix this? null

Question

Clarel · Accepted Answer

Jbuds air left keep blinking not connect to jbuds air right

Jlabfred · Answer

1st, disconnect so it doesn't connect automatically again. 2nd, put the earbuds inside and leave the charger case opened. 3rd, press one earpiece 4 times quickly and you'll see a blinking blue light. 4th, Repeat the other earbuds; press earbuds quickly 4 times quickly until a blinking blue light shows. Does not matter what side you do first. 5th, take both earpieces out and keep then from a far 2 inches and they should pair together. 6th, the L earpieces should be a solid white light and the R should be blue/white before connecting again to Bluetooth if you did it right. If the L is still blinking, just repeat steps 2-5 again. 

Last if it didn't work or you did something wrong, just repeat the whole process again as I had the same problem and it automatically fixed my problem. P.s I've read the manual that I had in my box- Troubleshooting section. https://www.jlabaudio.com/pages/manuals your's in the JBUDS Air v2 if your wondering.

Flyboy · Answer

The left JLAB Executive Air earbud will only blink blue one long blink followed by 3 medium length blue blinks compared to the 4 rapid blue blinks of the right ear bud when trying to pair the earbuds to one another.

The right earbud works just fine every time, and I can pair it to my mobile phone with it working just fine... just noooo luck in all of these posts and videos getting the left ear bud to work at all.

Again: the left ear bud blinks one-long-blue-blink followed immediately by 3 medium-length-blue-blinks with no other results. The case will not illuminate a blue light in front of the left ear bud while the right ear bud illuminates a blue light in front of it. 

Three white lights on the case properly indicate a full charge.

ganymede2792 · Answer

I am having same problem with my left earbud. I have tried all answers you received and nothing in left erbud. I dont even get a charging light on my case for left earbud. I need help too.

OneRob · Answer

I searched high and low for an answer on how to get my left earbud working again, and FINALLY found the answer posted by JLabs here. I followed their instructions and both earbuds are now working!

Insomniac242 · Answer

This works! I searched and searched. This one did the trick

How to Sync JLAB headphones?
GO Air
Keep earbuds in charging case and forget "JLab GO Air" from bluetooth device settings.
Quick tap one earbud in the charging case 7x. Earbud will flash blue 3x.
Quick tap the other earbud in the charging case 7x. ...
Take the earbuds out of the case. ...
Now you are ready to connect to your Bluetooth device.
https://www.jlab.com › help-center
JLab

LenaBizzle · Answer

Don’t get excited. I do not have the full answer yet. But here’s an idea. 

My lights weren’t corresponding with any of the suggested methods. Like at all. Upon frustration I held the stem of the non working bud down into the fully charged case. The lights changed (yay) up until I gave up holding it in. Because who wants to sit there and hold an earbud in the case until it fully charges? Not me. Anywho. 

I figured this nonsense might be a charging plate issue. So what I did was remove ANYTHING that would act as a buffer (for charging). I took off the ear cushion ring thingy. And I even took off the ear tips. I basically stripped the earbud of its....’dressing’ (if you will). Placed the jammies back into the charging case and now the lights are doing what they are supposed to do. 

I will wait until the non-working bud finally gets a charge (or at least responds) then give an update. But try stripping the earbud so it can sit snuggly inside the charging case. 

I hope this helps.

Dreamwalker2882 · Answer

Okay, so after a couple of hours trying everything I could find to fix it, I gave up, then tried it one more time: 

 * First, I turned off & forgot all Bluetooth it connected to.
 * I took off both earpieces & cushions, let it set in the charging base for a couple minutes, tapped each 7 times, right then left, then let it set for 10 seconds. 
 * Bluetooth still off, take the earbuds out of the case [mine were still blinking separately from each other]. I held both buttons for 10 seconds & they blink off. 
 * Tap them again to flash them on, then tap 3 times & hold until they both flash, & they should both be flashing blue & white, then they start blinking white more in sync, until they're paired to each other. 
 * Turn on Bluetooth, & they should both connect when you pair it to your device. 

Good Luck!

Answer

Yeah it seems I have the same problem as everyone. The left ear bud just will not connect. Gonna be returning these at first opportunity.

tsio · Answer

Mine seems to be the older version (v1?), because I bought it 3 years ago and the press 4 times method didn't do anything.
But, the left ear bud worked after I followed the steps described in this youtube video -> https://www.youtube.com/watch?v=JQBFC9kKaAg
Basically:
1. Turn off/disable all bluetooth devices
2. Turn off both earbuds (hold button for 3-5s)
3. Press both eardbuds, hold for more than 10s. I think I hold mine for 15-20s. Both eardbuds will turn on (they'll say "hello"), but keep pressing the button for another 15s, and they'll blink blue-white whatever.
4. You'd know the left ear bud has paired if the left ear bud light stays on with white color.
5. Enable bluetooth device and reconnect.
Good luck!

skullcandyYA88 · Answer

Nothing works to sync both jlab go air pop (MOST STUPID NAME JLAB!)  
No sound will play simultaneously from both earbuds, not matter. I bought approx 6 mins ago. 
I've spent hours reading and trying to do all that was recommendations, still only plays from one side or other side
I DON'T recommend these worthless piece of earbuds.....I replaced with better SKULLCANDY that sound better, for same price!  Why? Because jlab can't give appropriate technical advice on a product that doesn't work correctly, instead they recommend pressing each earbud down seven times to reset, sorry to tell you dudes it didn't fix the problem!

Darkness1235 · Answer

How to get my left ear bud to work I tried pressing it and changing it and it still doesn’t work

Answer

I've tried every possible combination for the last 3 days too much stress on me ended up flushing the left earbud down the toilet now I just used the right one it works fine not stereo sound but still good quality...

Answer

My fix for this was to always take the left ear bud out of the case first, then take the right ear bud out. This gives the left ear bud a head start on connecting so it connects first, then the right one connects. The left one just seems to want to be first is all.

Answer

Those "buttons" don't even budge... But they acknowledge the taps...so when they tell you to sit there and tap 7 times you tap 7 times with faith knowing nothing budged but the commands were received.

Answer

My left earbud is completely dead the white light on it is not even lite

Raith · Answer

Follow instruction at the end of this video
https://youtu.be/t0mxrtjKze0?si=YMIEgn4SUqfVRt-u

Answer

My left bud is doing its own thing. It’s literally just blinking blue non stop.
My right one kind of resets and does the white light thing but not my left.

I did ALL the things from these answers and NOTHING works.

Answer

My jlab earbuds when my call received only Sound right side work left side not working what is this problem I don't understand please Fix my problem

Answer

Rubbing alcohol (91 percent is all I've used) and cotton swabs

Answer

Hey i got a great idea, lets make a product that has more sequence steps than programming a rigged slot machine in oceans 13.

Gggg · Answer

I had this problem then I just held the touch buttons until the lights synced, one was flashing other was solid , when synced both are solid

Alysha · Answer

I need help to turn on the left ear on

SOLVED · Answer

PLEASE Follw the directions! I was just about to toss them in the trash!  It Works.  TRUST!  It Works.  I dont know if it was the : "Keep them apart 2 inches" or what BUT It worked!! I got my LEFT ear back!!! LOL
Well Done Youngster!
Kudos!

Answer

**See note below first** I bought mine in May '22, this just happened to me recently.  According to the manual, with the lid open and both buds in the case, press rapidly 7x on one and you should see a blue light blink 3x, repeat for the next.  Once that's done, close the case and let it sit for 10 seconds, then open it and pull the buds out.  They should pair with each other showing a blue/white blinking light on one and a solid light on the other, then pair them to your device.

**Note: I "forgot" them on my Bluetooth prior to starting this process so it was like doing it straight out of the package.  I also let the buds sit outside the case until they turned themselves off prior to placing them back in and starting this process

Boss · Answer

Where can I get my jlab air executive fixed

PossibleSolution · Answer

My JLab Audio JBud Air Sport True Wireless Earbuds (say that ten times fast) were having issues connecting—the left ear bud cut out abruptly during a workout and from that point onward would not play anything. Tried everything on this thread & other sites with no luck. It would blink one longer blue blink, followed by 3 short blue blinks, and then nothing. 

I believe this blink sequence actually denotes low battery (despite the earbuds saying “battery full” when you take them out of the case). Try cleaning off the resting pad & ensuring all obstructions are removed that could prevent the earbud from connecting to the charger. 

Another odd thing to try: put the left earbud onto the right earbud charger. You have to spin it to fit, but it is the same shape so it will if you gently press it. It won’t charge there, but once I placed it there *and then put it back on the correct left charger,* it began charging again. I’m sure an electrical engineer can explain that this has something to do with polarity—all I know is that it worked and my left earbud is now charging with a solid blue light.

Earbud · Answer

Yup!!! for sure, I looked all over the web and didn't find anything like this explanation, and Bang, works like a charm .. thank you very much

jblblue · Answer

Not sure how/why but this worked: Reverse the order in which you turn the buds on. Leave right ear bud turned off. Turn on the left ear bud by pressing for a few seconds until the lights alternate between white/blue. Attempt to pair it with your device (it will fail, but that is okay). Turn on the right ear bud, attempt to pair with device again. Both ear buds should work. Good luck!

Caramel · Answer

Follow bellow.

Answer

So. After working on it all day I finally found the solution. So if the left one won't sync, you have to get a wire (paperclip) whatever works for you. Bend it in half and touch both charging faces on the earbud basically shorting itself out, then the light goes back to white and it will sync again!
You're welcome.
Hit my cash app.
Lol

Jaxson · Answer

• 1st, disconnect Bluetooth. 2nd, put the earbuds inside the case and leave it opened. 3rd, press one of the earpieces 4 times quickly till you see a blinking blue light. 4th, Repeat for the other earbud; press earbuds quickly 4 times until a blinking blue light shows. Does not matter what side you do first. 5th, take both earpieces out and keep them  about 2 inches apart and they should pair together. 6th, the L earpiece should be a solid white light and the R should be a blinking blue and white before connecting again to Bluetooth if you did it right. If the L is still blinking, just repeat steps 2-5 again. Last if it didn't work or you did something wrong, just repeat the whole process again

Guitarmist · Answer

So if you take them out of the box, make sure bt is off, hold both for ten seconds, then hold the one that’s not working for 5 seconds they should re-pair and work again.

Taiangel · Answer

While in the charging case press the power buttons on both earbuds 4 times they will blink 4 times blue. Take them out see if that works. It's in the manual.

rkhi · Answer

1st, disconnect so it doesn't connect automatically again. 2nd, put the earbuds inside and leave the charger case opened. 3rd, press one earpiece 4 times quickly and you'll see a blinking blue light. 4th, Repeat the other earbuds; press earbuds quickly 4 times quickly until a blinking blue light shows. Does not matter what side you do first. 5th, take both earpieces out and keep then from a far 2 inches and they should pair together. 6th, the L earpieces should be a solid white light and the R should be blue/white before connecting again to Bluetooth if you did it right. If the L is still blinking, just repeat steps 2-5 again. Last if it didn't work or you did something wrong, just repeat the whole process again as I had the same problem and it automatically fixed my problem. P.s I've read the manual that I had in my box- Troubleshooting section. https://www.jlabaudio.com/pages/manuals your's in the JBUDS Air v2 if your wondering.

Answered by Jlabfred 5 years ago

Daniel · Answer

This is from the manual and worked for me!

Reset
When the earphones are turned off (if the 
earphones are turned on, please turn off the 
earphones refer to page 11 of the manual), 
press and hold the touch area for about 10 
seconds. Be sure to release when the red light 
is on, and the earphone will be reset.
After the headphones are placed in the 
charging box, it will be automatically turned on 
after being taken out again, 
waiting for the 
headphones to be
 interconnected, and then 
connect with the mobile phone.

ThatDudeTRiPP · Answer

ok look I found the fix to anyone else who comes on here and tries all this stuff and it STILL don't work. Once you put them in the case and you do the press 4 times on each one crap and then reconnect them to your phone and one is STILL not working....which ever one is not working just leave it in and push the button on it 3 times quickly. If your other earpiece that is working changes the EQ, then you know this head phone is working. Now, press then non working head phone 2 times quickly....TADA now its working again!!! Your welcome. I beat my head in the wall til i figured this out.

Rishu · Answer

It is very simple to reconnect the wireless ear buds plus if one side of the earbud is not working either its left or right.
Follow my guides
1,Make sure your case is fully charged.
2.make sure your earbuds should be disconnected from bluetooth.
3.bring out the working earpod and left the disconnected earbud in.
4.bring out and put back the disconnected earbud and make sure the light should be red in the case not green or any color.
5.leave it upto 30 minutes in the red light.
6.Make sure case should be open until fully chargef,not close.
7.After 30 min reconnect it with your phone.
8.it will start working.Its only charging issue.
9.Hope you will get benefit from my help.
10.Thanx for your time.

BabyChop · Answer

If the right earbud is working but no sound is coming out of the left, you often just need to make sure the two earbuds are paired to each other. Follow these steps or watch the video below.

1. When earbuds are off, press and hold 15+ seconds on the RIGHT earbud button. While holding, earbud will flash blue and white.Release when earbud flashes white.

2. Repeat process with LEFT earbud: Press and hold 15+ seconds on earbud button. Release when earbud flashes white.Once earbuds connect, the right earbud will flash blue and white indicating it is ready to connect to Bluetooth.

3. Now you are ready to connect to your Bluetooth device.

E1111111 · Answer

Disconnect and unpair all the devices in range.
The problem is that the right bud is trying to connect instead of pairing. 

If you disable all the devices and repeat the steps it works as the instructions say

JonathanB · Answer

I had the same problem only after a week of my purchase. This is a charging issue according to the company which I called. The product is just CHEAP. Return them to Best Buy if your still within the 14 day return policy. Otherwise call the company to resolve your charging issue and they may send you another pair. My opinion, its just a cheap product.

Hwdpalmaceia · Answer

While in the case..tap on the Sensor (audio controls) 4 times on each one.lights should turn on.then connect to phone

Stargazer · Answer

Try putting both of them back in the charger and take both out st the same time. There could be something wrong with them other wise. Mine connect every time.

Cietweety · Answer

You have to make sure both are out of the holder

LokyAlabaster · Answer

Hold the power on both ear buds and they will connect

JLab Audio Team · Answer

Hey babyboy,
I have included the best step by step directions for your review: We’re sorry to hear that you are having this issue with your earbuds not connecting. Please find the steps below on how to get them pairing back together.
1.      Remove the connection from your device (then turn off your Bluetooth)
2.      Turn both earbuds off
3.      Press and hold the power button on your right earbuds for 10-15 seconds. You will see a series of indicator lights which will include a blue/white alternating lights. Continue holding the power button until you see only a fast blinking white light.
4.      Repeat the same process with your left earbud.
5.      Both earbuds will blink only white while they search for each other.
6.      Once pairing together, the left ear will show a solid white light. The right light will start blinking blue/white indicating it is looking for a device to connect to.
7.      On you device under your Bluetooth settings there should be a new connecting: JLab JBuds Air.
If these do not work, shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you paired back up. 
We want to help you
#FINDYOURGO
JLab Audio

“The left ear bud turns on but won't connect with the right how do I fix this?”

1-10 of 46 Answers