A:AnswerMight be best to contact customer service, this doesn’t have the float it just “sucks” the water from the bottom. Maybe there’s an issue with that mechanism
A:AnswerThe K-Supreme coffee maker does not require time to pre-heat. It will start brewing within 15-20 seconds of pressing brew button and normal brewing time is up to 3 minutes depending on the size and if Strong brew was selected. We hope this is helpful!
A:AnswerThank you for your question. The K-Supreme measures 12.15" H x 7.85" W x 12.02" D with the water reservoir on side, and 12.15" H x 6.36" W x 15.11" D with the water reservoir on the back. We hope this helps!
A:AnswerI can only reason that the manual says not to use distilled water because this type of water is more acidic, and it would wear out parts of the coffee maker sooner. On the other hand, tap water would leave more Calcium deposits. We use filtered water from our water dispenser on our refrigerator, then we descale about every 3 months.
A:AnswerI purchased mine from best buy during Christmas, I did not see any Kcups in the box nor did I expect any. I went to the Keurig website and didn't see any mention of them there either. This is a great machine better then any of the past ones we have owned. Highly recommended.