Skip to content
Main Content

Questions & Answers

Your price for this item is $249.99
The comparable value price is $399.99
Page Showing 1-20 of 23 questions
  • QuestionWhat is the screen resolution of the laptop?

    • Answer The screen resolution of this laptop is 1920 x 1080 (Full HD).
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of storage does the laptop use?

    • Answer This laptop uses an SSD for storage.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the laptop have a built-in webcam?

    • Answer This laptop does have a front-facing camera.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the weight of the laptop?

    • Answer The laptop weighs 3.47 pounds.
    This question and answer was generated by AI based on customer and product data.
  • Questioncan this laptop run sims 4

    Asked by kari.

    • Answer Hey, kari. Based off the system requirements that are listed on this EA help webpage for Sims (https://help.ea.com/en/help/the-sims/the-sims-4/the-sims-4-system-requirements/), this IdeaPad should be able to run the game since it satisfies the minimum system requirements listed on the previously linked webpage. Since the specifications of this IdeaPad are just enough to satisfy the game publisher's system requirements shared, you may have to set lower graphic settings in game to ensure smoother performance. Also, this system comes with Windows 11 Home in S mode, a more secure, lighter version of the Windows 11 Operating System that only allows the downloading of applications from the Microsoft Store. If you try to launch or install an executable or .exe file, like this game, the system prevents it. Should you desire to switch to Windows 11 Home, here is a link to a Microsoft webpage that shares how to do so: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85

      Answered by Lenovo Product Expert

  • Questionis the RAM can be upgrade, and if it is so what is the maximum?

    Asked by George.

    • Answer Not only does the description "make it seem like the 4GB is soldered, and there's not [sic] way to upgrade the ram [sic],", but the 4GB actually IS soldered, and there's no way to upgrade the ram (at least not for you).

      Answered by luislast

  • QuestionCan it run games ?

    Asked by Tris.

    • Answer It has a radeon 610m, you can check YouTube for gaming performance

      Answered by John

  • QuestionI received Norton’s Antiviral for a year as part of the price of the computer. How do I activate it?

    Asked by Deb.

    • Answer There should have been some kind of notice when you first set up the laptop, but if not, or you missed it, try opening the program from the Start icon.

      Answered by luislast

  • QuestionDoes this laptop have a disc drive

    Asked by Kathy.

    • Answer No. There are a number of reasons why internal optical drives are largely unavailable, though they can still be found, mostly (but not exclusively) in "hardened" laptops that look (and weigh) like bricks and are used in construction, emergency situations, and the military. Or through the refurbished/used/ secondhand market. There are a number of reasons for this: 1. Modern laptops (and desktops) are pushing to be smaller and weigh less, with many companies advertising their computers as “ultra thin” or “easily portable.” Optical drives significantly add weight (about half a pound) and bulk (12 cm. diameter). 2. Even Blu-ray discs top out at 128 GB, far below HDDs, SSDs, or pen/flash drives on a per-centimeter basis. 3. With the advent of fast network connectivity, cloud storage, software distributed via the Internet, and growing use of USB 3 and even USB 4 (with raw link speed of up to 80 Gbps), integrated optical drives have largely become obsolete. As mentioned in the other reply, should you need an optical drive, they are still available, at a modest cost, as external, portable units. If you need a laptop with an integrated optical drive, look elsewhere, as noted.

      Answered by luislast

  • QuestionHow much RAM can be increased?

    Asked by KarimeMdz.

    • Answer Hi, KarimeMdz. The memory cannot be increased or upgraded for this model IdeaPad, as the memory is soldered to the systemboard.

      Answered by Lenovo Product Expert

  • QuestionDoes this Laptop have a Touch Screen ??

    Asked by Sonnyj.

    • Answer Do you see the words "touch screen" in the title, Specs, Features, or any of the artwork? If not, take a wild guess.

      Answered by luislast

  • Questionwhat is an "idea pad" is it just a model name or does it signify something it can or can't do

    Asked by Anonymous.

    • Answer Lenovo's reply is a bit coy. Google "difference between idea pad and..." and you will find a better breakdown of the different lines Lenovo has and what their purposes are.

      Answered by luislast

  • QuestionIs this laptop touch screen?

    Asked by AK.

    • Answer No. That's why those two words are nowhere to be found in the descriptive material or artwork. It's only available in the "Questions" section, where anyone can put just about anything.

      Answered by luislast

  • QuestionIs this computer NEW? Or refurbished?

    Asked by deedee.

    • Answer Under the description is the price for a NEW COMPUTER. Under that is an offer for a trade-in. Under that is a free offer. Under that are some suggested accessories. Under that is an extended warranty offer. Under that is information on pickup or delivery. Under that is the option to add it to your Cart. Under that are different purchase options that might be available INSTEAD OF NEW. Get the picture?

      Answered by luislast

  • Questionis Windows already installed?

    Asked by deedee.

    • Answer Unless specifically stated otherwise, all major computer dealers sell only computers with the operating system installed. Every single one. They will also state options, if they have any, for different operating systems available, or none.

      Answered by luislast

  • QuestionWill this run Cricut Design space? CPU: Intel™ Dual-Core or equivalent AMD® processor RAM: 4GB 2 GB free disk space An available USB port or Bluetooth® connection https://help.cricut.com/hc/en-us/articles/360009556033-System-Requirements-Design-Space

    Asked by Anonymous.

    • Answer Yes, this laptop meets the min requirement

      Answered by John

  • QuestionDoes it have a backlit keyboard?

    Asked by BK.

    • Answer Hey BK, this IdeaPad does not feature a backlit keyboard.

      Answered by Lenovo Product Expert

  • QuestionCan you set up the computer to dual boot running Windows or linux?

    Asked by Linux.

    • Answer Hey, thanks for your inquiry. Officially, this isn't tested by Lenovo, but some users have found success doing so.

      Answered by Lenovo Product Expert

  • QuestionCan the SSD be upgraded? Is it a standard NVME?

    Asked by Thalgor.

    • Answer Hey Thalgor, yes, you can upgrade the included SSD. This IdeaPad comes with a 128GB M.2 2242 SSD, but you can use an M.2 2280 should you prefer.

      Answered by Lenovo Product Expert

  • QuestionI'd like at least 8GB of RAM. What is the next model that would be similar but have that much, or the flexibility to add the difference?

    Asked by luislast.

    • Answer Hey luislast, as of now, there is not a similarly configured AMD powered IdeaPad with 8GB of memory sold as new in box at Best Buy. Here's a link to a search result of all IdeaPad options currently at Best Buy with 8GB of RAM: https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&qp=systemmemoryram_facet%3DRAM~8%20gigabytes%5Eparent_operatingsystem_facet%3DOperating%20System~Windows&sp=%2Bcurrentprice%20skuidsaas&st=lenovo+ideapad

      Answered by Lenovo Product Expert