A:AnswerThis is a high performance system with its Quad-Core/Eight-Thread Intel Core i7-8550U processor, 8GB of RAM and a 256GB solid state hard drive. It will generate heat whenever it is turned on, even at idle, this is normal. The onboard fan will maintain the proper operating temperature for the device. Under extreme workloads, the system will generate more heat and the fan will work longer to keep the device at the optimum temperature. This device has a 3CELL 51.5WH, Lithium Polymer internal battery that provides a battery life of up to 9 hours depending on the work that the device is performing. There was little wobble of the screen on the Yoga 720 version and the Yoga 730 will be as good or better. No, this model does not have USB-c charging.
A:AnswerThere is no dedicated dock made for this model. You can use a universal Thunderbolt port replicator to achieve similar results as with a dedicated dock.
A:AnswerModel number 81CU0009US comes with an AC adapter/charger. This model ships with a 3CELL 51.5WH, Lithium Polymer battery, with a battery life of up to 9 hours, depending on the work that the device is performing. Iron Gray is the only color available.
A:AnswerThat will depend on the requirements and compatibility of the specific software. We recommend you check with the specific software publisher's web sites for their compatibility with Windows 10 Home 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.
A:AnswerThis model is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. The maximum RAM this configuration can support is 16GB. There is 8GB soldered to the motherboard and there is one open memory slot. So your certified technician can add one 8GB stick in the open memory slot.
A:AnswerThat model is currently available from Lenovo. I went to BB last week to find out if they had a date for release of that model, but they did not have a release date.
A:AnswerWindows 10 should not run into errors normally. Be sure there is no incompatible software installed on the computer. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed on the computer, then check to be sure you have the latest version of Windows 10 on the computer. Then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily do this by scanning the computer with the Lenovo Utility software installed on the computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. Finally, if the problem with the Windows 10 error message continues after updating all operating software, restoring the computer back to the original factory settings may correct the issue. This system is equipped with OneKey Recovery System. There is a very small pin hole on the left side of the device, right near the headphone jack on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.
A:AnswerThere is a 1-year limited manufacturer's warranty, covering hardware OEM issues. What you describe sounds like a software issue, since the device will turn on using the OneKey Recovery button. Try resetting the computer back to original factory settings. As you mentioned, this system is equipped with OneKey Recovery System. There is a very small pin hole on the left side of the device, right near the headphone jack on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.
A:AnswerYes. Here is a link to instructions for increasing the text size on your screen: https://support.microsoft.com/en-us/help/4028566/windows-10-change-the-size-of-text
