Questions & Answers

Q: QuestionDoes this air purifier come with a filter?

• A:Answer Yes, the air purifier comes with a filter included.

Q: QuestionHow many fan speeds does the air purifier have?

• A:Answer The air purifier has 3 fan speeds.

Q: QuestionIs this air purifier Energy Star certified?

• A:Answer Yes, this air purifier is Energy Star certified.

Q: QuestionCan I control the air purifier with an app?

• A:Answer Yes, you can control the air purifier with the VeSync app.

Q: QuestionWhat is the ideal room size for this air purifier?

• A:Answer This air purifier is ideal for rooms approximately 183 sq ft.

Q: QuestionDoes the air purifier have a timer function?

• A:Answer Yes, you can set timers and schedules for the air purifier in the VeSync app.

Q: QuestionWhat type of filtration does this air purifier use?

• A:Answer This air purifier uses a 3-stage filtration system.

Q: QuestionHow long can this be left running?

Asked 1 year ago by Rick.

• A:Answer Depending on your current air quality and personal needs, you can run the air purifier 24/7 or even just a few hours a day. Please note that if run constantly (or at a higher fan speed), the filters may last about 4-5 months.

  Answered 1 year ago by Etekcity-Cosori-Levoit

  
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Q: QuestionDoes this model remove mold from the air?

Asked 1 year ago by Anonymous.

• A:Answer It uses a HEPA 13 filter, which does remove mold spores from the air. However, it's not rated for larger rooms, has a relatively small filter surface area, and isn't as powerful as more expensive options; as it is used in a moldy environment, it'll build up mold in the filter and more and more pollutants will get through. Mold needs to be addressed at the source, and until it is, a larger air purifier with a larger filter is likely advisable.

  Answered 1 year ago by user720110

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Q: QuestionHow do you clean the filter? Are there any replacements ?

Asked 1 year ago by Anonymous.

• A:Answer To maintain/clean your filter, you may regularly gently shake or vacuum the filters but do not use water as trapped water particles may result in mold growth or mildew smells. Both the HEPA and carbon filters have the same lifespan and should be replaced at the same time. For the Core 200S, please search "Core 200S-RF replacement filter" for the correct size.

  Answered 1 year ago by Etekcity-Cosori-Levoit

  
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Q: QuestionCan I use a levoit humidifier across the room (10 feet) while the air purifier is on low setting, it the same time? Or do i need to set them on opposite schedules so as to not create mold in the filter? Do you have many advice, both functions are a priori

Asked 1 year ago by SinusGirly.

• A:Answer Please keep in mind that a humidifier's design is to increase the water particles (humidity) in the air and an air purifier's design is to remove airborne particles in the air. Trapped water particles may cause the filter to saturate quicker and possibly harbor mold/mildew buildup. If you would like to keep the two in the same room, we recommend running the two at different times or as far away as possible.

  Answered 1 year ago by Etekcity-Cosori-Levoit

  
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Q: QuestionI'm interested in the noise level I want something loud to sleep???

Asked 1 year ago by Sue.

• A:Answer It doubles as a sound machine for myself, I love it. Loud enough to eliminate background noise when you have it turned on max.

  Answered 1 year ago by user609171

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Q: QuestionHi, Am interested in the Levoit Core 200s Air Purifier. I have 4 cats and asthma so I need to have good air quality in my house. Will this help with cat dander and allergic asthma?

Asked 1 year ago by MariaB.

• A:Answer Because of our 3-stage filtration system, all of our air purifiers are effective in trapping all airborne pollutants (dust, pollen, dander, smoke, mold, etc.).

  Answered 1 year ago by Etekcity-Cosori-Levoit

  
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Q: QuestionCan I use the purifier without downloading the app?

Asked 2 years ago by BearsFan111.

• A:Answer Yes, this model has two ways of being controlled; either remotely through the VeSync app or manually.

  Answered 2 years ago by Etekcity-Cosori-Levoit

  
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Q: QuestionDoes this air purifier emit ozone?

Asked 2 years ago by Deborah.

• A:Answer Aside from the PlasmaPro 200S, 400s, and 600S models (which has an optional plasma function), all Levoit air purifiers are ozone-free and do not produce ions. Please note that the PlasmaPro models also have ozone free versions on our website (Core 200S, 400S, & 600S). They work purely mechanically by drawing in air and filtering it through our 3-stage filtration system.

  Answered 2 years ago by Etekcity-Cosori-Levoit

  
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Q: QuestionAfter replacing the filter the icon of filter is still showing red. What is wrong?

Asked 5 months ago by Laura.

• A:Answer Please try pressing and holding the crescent moon (Sleep Mode) icon for 5-8 seconds. This will turn the "check filter" notification light off and reset the timer.

  Answered 4 months ago by Etekcity-Cosori-Levoit

  
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Q: QuestionIs it okay to run the purifier 24 hours a day?

Asked 8 months ago by M.

• A:Answer We have had no problems running the purifier 24 hours a day. I would imagine you will need to replace the filter sooner rather than later if you use it 24/7... so be sure to order extra filters!

  Answered 7 months ago by CT3boysVerified Purchase

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Q: QuestionCan you turn off all the lights if used in bedroom at night?

Asked 1 month ago by Stuart8.

• A:Answer Yes, all the lights can be turned off at night. Either from the purifier itself or the app.

  Answered 1 week ago by HarrisonBVerified Purchase

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Q: QuestionWhat size room is this air filter best suited for maximum efficiency?

Asked 3 months ago by Anonymous.

• A:Answer The Core 200S can help purify the air 5x per hour in rooms as large as 183 ft². The air purifier can be effective for larger rooms, but air purification will take longer, with fewer air changes per hour.

  Answered 3 months ago by Etekcity-Cosori-Levoit

  
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Q: QuestionHow does it neutralize VOCs? Is it effective against formaldehyde?

Asked 7 months ago by RVer.

• A:Answer Thanks for asking! For more information regarding our air purifiers, please directly contact our Levoit customer support team. We are here to help and hope to hear from you soon.

  Answered 7 months ago by Etekcity-Cosori-Levoit

  
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