A:AnswerThe newer more energy efficient dishwashers have moved away from heating elements which are just better at drying. Newer machines take longer to wash and don't dry as well in the name of energy efficiency. Current machines dry by heating up the stainless steel tub with hot water and using a rinse aid to have the water be better at sheeting off of your dishes. Your metal and ceramic items retain heat better than plastics, so if it's only your plastic items that are wet, that's just the way things are. If dishes or pots and pans are wet, then something could indeed be wrong.
I had so many problems with my LG machine - 2 different ones broke in 4 months... their customer support was terrible, too. I fought for and got a refund direcly from the manufacturer. I'm done with LG.
A:AnswerThe LG - 24" Top Control Built-In Dishwasher with QuadWash and Stainless Steel Tub - Black stainless steel, Model # LDT7797BD comes with 2 x Installation brackets and four wood screws that you can use for countertops made of wood or other materials that will not be damaged by drilling. For countertops made of granite, marble, or other materials that could be damaged by drilling, you can use the woodscrews to attach the dishwasher to the cabinet. There are plastic caps on the sides of the dishwasher cabinet that can be removed so you can drive the wood screws through into the cabinet frame then reinstall the plastic caps to prevent water from leaking through...^IFV
A:AnswerYou will need the following parts, that are not included: Electrical cable, Water supply tube, Fittings for tube Coupler, Teflon™ tape, Air gap Wire nuts for
16-gauge wiring, Hose clamp ⅞" UL approved, strain relief, Electrical tape.
A:AnswerYes.
All three racks can be removed from the machine. The two top racks have retainers that keep them from falling out easily, therefore you need to be careful and "release" the racks before just "yanking" them out.
A:AnswerYou can find information regarding the electrical wiring needed for your dishwasher in the owner's manual beginning on page 14. A copy of the owner's manual is able to be downloaded from the following link: https://www.lg.com/us/support-product/lg-LDT7797ST#manuals ^CP
A:AnswerHi Maria. The error codes on the LG Top Control Dishwasher with QuadWash™ and EasyRack™ Plus, Model # LDT7797ST will indicate what is wrong with the dishwasher and in many instances, the error can be resolved. Please make sure that the error code you are seeing on the display is error code "1E". An IE error code indicates that the level of water in the unit did not get high enough after 10 minutes of filling. To resolve this, please check to make sure that your water valve has not been turned off or that it is fully turned on. You will also want to ensure that your water line is not kinked or that it is not bent in such a way that prevents the water from filling properly. You will also want to check that the dishwasher is properly leveled. Improper leveling can trigger the IE error code. Your water pressure must be between 20 - 120 PSI. If this is too low, your dishwasher will not fill properly. You will need to contact a plumber to correct the issue. The last thing to check is your drain hose. If it is installed lower than the base of the dishwasher, it is possible that it could cause premature draining. The height of the drain hose end must be over 10 inches from the bottom of the dishwasher to avoid water being siphoned from the tub. In that instance, you will need to re-install the dishwasher properly. If the IE error code persists after checking all the above, the unit will require a repair service. You can contact our Support Center for assistance with making arrangements for a repair service, or you can visit our 'Request a Repair' page at http://www.lg.com/us/support/repair-service/schedule-repair-us...^IFV
A:AnswerThank you for reaching out. For best assistance with your inquiry, we recommend reaching out to Best Buy directly. Their phone number is 1-888-BEST BUY (1-888-237-8289). ^CP
A:AnswerI think it is for leveling - see this video but in it I think it’s a different model. They use screws on the side to raise/lower the back of tub. I think this front facing screw must be now for that. And since I have been messing with it I think I need to relevel my dishwasher.
https://youtu.be/huXc4-f7_-M?si=ycXoOouzh4mWXuj2
