A:AnswerYes! But you actually don't need to wait for the first to expire before loading the second. You can redeem as many years as you like right away. Each new one you redeem will add 1 year to your subscription, no matter when it is due to expire. You won't lose any time by loading them all at the same time. For example if you buy 3 licenses right now, you can install one now and your expiration date will be December 2020. When you load the next, your expiration will now be December 2021. And when you load the next, it will be December 2022. Please let me know if you have any questions.
A:AnswerNo. Microsoft doesn't allow any security software to operate in 10s mode. However, if you switch from 10s mode, then you can use this for protection. Please let me know if I can answer any other questions.
A:AnswerYes - you can actually install them all right away. Each time you redeem a new code, it asks you if you want to "Extend your current subscription" or "Begin a new subscription". If you choose to extend, it will move that expiration out by 1 year from the current expiration date, not from the actual day you do it. So the first one you install will cover you until Nov/Dec of 2021. The next one will move the date to the same day in 2022. And then the next one will extend to 2023.
A:AnswerYes! Our software will handle viruses that already exist, as well as protect you from new ones. However, it is easier block than to clean and no software can stop 100% of viruses. What you can do if you are willing is to sign up for auto-renew (this does require giving us a credit card). By signing up for auto-renew, you are automatically enrolled in our Virus Protection Pledge, which says we can remove any virus or your money back. So sign up for auto-renew and if the software doesn't remove the virus on its own, you can contact our support team at service.mcafee.com or 866-622-3911. They will also try and remove the virus. If they cannot, you get your money back. If they can, then you are good to go. Also, you can cancel auto-renew at any time, even after we have cleaned your system, so you won't be automatically charged if you aren't comfortable with that. Please let me know if I can help further.
A:AnswerThe subscription starts when you download. You can buy at any time and the code doesn't expire. You can install when you are ready. If you already have McAfee Antivirus (1 Device) and are waiting for the subscription to end before you install this, you can install at any time and not lose any time on your subscription. It will add a year to your subscription term. But if you are using some other software or are waiting for any other reason, feel free to wait as long as you need. Please let me know if I can help you with anything else.
A:AnswerUnfortunately, this doesn't support Chromebook. McAfee Antivirus is for PC only, but even our other products aren't validated on Chromebooks. We validate on Windows, Mac OS, Android and iOS operating systems. Chromebook uses it's own proprietary operating system. To answer your question, this does come with a code to download not a CD, but it's a moot point if you want to install it on a Chromebook.
A:AnswerUnfortunately no. We have just ended support for Windows 7 and 8.0, which Microsoft ended last year. Both McAfee and Microsoft highly recommend moving to a currently supported operating system. We support Window 8.1 and 10 and will support 11 when it is released. Please let me know if you have any other questions.
A:AnswerThey both have the same level of antivirus protection. Total Protection offers features beyond antivirus like a password manager, parental controls, anti-spam, and encryption for extra protection for sensitive files. I recommend installing either to see if it removes the virus. It is harder to remove a virus that is already infecting a system however. If it doesn't work, I would recommend signing up for auto-renewal (Settings/Auto-Renewal Settings) because then you are enrolled in our Virus Protection Pledge, which guarantees we can remove a virus or your money back. You will have to give us your credit card number, but we won't charge you until your subscription is about to expire and we warn you 30 days before. Then our support team will work on removing the virus. They can be contacted at service.mcafee.com or 866-622-3911 at any time. I hope this helps. Please let me know if I can answer anything further.
A:AnswerYes! As long as you are running Windows 10, 8.1, 8 or 7 with SP1 and all updates installed. We do not support Windows 10S, however, as that is a closed operating system. Please let me know if you have any other questions.
A:AnswerThis version doesn't, but this is our only product that doesn't. This is for 1 PC only. All other products we have - Antivirus Plus, Internet Security, Total Protection and LiveSafe - are cross-device and do support Android phones and tablets with 4.1 or higher. Please let me know if you have any other questions.
A:AnswerAre you saying you have no way to access the internet? Or are you saying it isn't connected to a computer network and it is just a stand-alone device? If you mean a computer network, then yes, that is actually the assumption with our consumer product line - it is not meant for a network of systems - just for your individual one. But if you are saying you have no access to the internet, that will be an issue as you do need to connect to the internet to download it and also to receive updates over time. You don't need to remain connected to the internet, but you at least need to be able to access it occasionally. If you have internet access, but the computer has an issue that isn't allowing it to connect, we may be able to help with that. Please contact our support team at 866-622-3911 to see if they have any advice to help. I'm sorry I can't help further with this, but hopefully our support team can. Please let me know if there is anything else I can help with.
A:AnswerUse safari browser to download , when I tried using chrome it asked me to call the call center and the person from there was asking additional money citing viruses that need additional software.
When I tried thru other browser it works fine, beware of scamsters they are everywhere
